BigCommerce vs TrueCommerce EDI Solutions

RATING:

4.4

(318)

BigCommerce has 318 reviews and a rating of 4.36 / 5 stars vs TrueCommerce EDI Solutions which has 510 reviews and a rating of 4.25 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (318)
4.3 (510)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 20, 2024
February 27, 2024
Pros/Cons
  • Pros

  • I liked the ease of customization and the large amount of standard features. Their integration with online marketplaces and social media really saves a lot of time.
  • BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated.
  • Cons

  • Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc.
  • I struggle to make changes to the content of the site, it's hard to find various sections (eg the header, footer etc) in order to make the changes I want to make.
Read all user reviews
  • Pros

  • I love that this software is super simple. Ve been through the training and every step is pretty self-explanatory.
  • The ease of the software is great. Customer service is extremely helpful.
  • Cons

  • When it does not work, it is horrible to figure out why, and how to fix it.
  • Still generates the occasional errors and no warning given.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos