CloudBlue

RATING:

4.7

(20)

About CloudBlue

CloudBlue is a platform that manages subscription and billing, vendor and product information, and partner onboarding across multiple channels. This software is designed for mid-market & enterprise businesses, SaaS, IaaS, PaaS companies. CloudBlueenables companies to create their own ecosystems, as well as connects vendor and go-to-market ecosystems, automating the distribution of traditional and digital products and services across partners.

CloudBlue Pricing

Free trial: 

Not Available

Free version: 

Not Available

Resellers and Customer Self Portal
Slide 1 of 2

CloudBlue Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CloudBlue

1 - 5 of 20 Reviews

User Profile

Sasa

Verified reviewer

Computer Software, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2021

The most feature-rich Cloud Commerce platform on the market

Our experience with CloudBlue dates back to the product's early versions, and we have had the benefit of following the platform's development and enhancements as well as growing with the CloudBlue ecosystem. For the past 8 years, we have been assisting CloudBlue customers in accelerating GTM and achieving a faster ROI through our partnership with CloudBlue.

PROS

As a system integrator, our company has been dealing with various cloud commerce platforms and marketplaces. Across the market, CloudBlue, with both Connect and Commerce products, represents one of the most mature platforms out there. Feature wise, the most versatile platform for selling and distribution of cloud services, providing all features needed by the service providers.

CONS

With high level of features, onboarding and learning period is longsome, which can be a challenge for companies that are starting to use CloudBlue. On the other hand CloudBlue Connect provides a subset of the Commerce features with emphasis on the simple integration and flexibility for adoption by the service providers, distributers and vendors.

Reason for choosing CloudBlue

Mostly due to the feature set. Also with this level of complexity and our experience with the platform, we are in a position to help more and provide additional value to telecoms, cloud service providers, managed service providers and distributors using this platform.

Cristina

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2021

Cloudblue in Telefonica

Cloudblue platform allows our company to sell customers a portfolio of cloud, cybersecurity and IoT products in 9 countries in Europe and America. It reduces the complexity of managing different vendor provisioning interfaces, CRM and billing systems.

PROS

The features I value most of the product are: - Ease to integrate new products - Flexibility in configuring business models - Multitenant capability, one global catalog that can be customized for operator, segment or reseller - Open interface that allows to integrate with legacy billing and CRM systems

CONS

- Catalog and prices are not easy to configure and it is a very manual task - There is no multicurrency support yet

Reasons for switching to CloudBlue

The previous product was not flexible enough to support the business growth that was required

Magda

Computer Software, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2021

cloudblue review

PROS

supports various functionalities, coverring multiple use cases

CONS

often technical issues and difficulties in onboarding new products

Ben

Business Supplies and Equipment, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2021

CloudBlue 10 Year Review

PROS

we have been working with CloudBlue for 10 year now. we could not get to where we are today if not with a platform that combines all of the following features: 1. Billing system. 2. Provision system. 3. Subscription managment. The platform give the providers the option of giving the costumer a CP a manage is whole IT . We also provide ISP service via the system and managed 10s of thousends of costumers with ease.

CONS

Every change of the platform is not smooth and some of the new APIs is having trouble. Feature request is long and sometimes there is no solution. Dong give the option to change the CP and the Marketplace beyond what is provided.

Rik

Information Technology and Services, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

5

Reviewed October 2021

CloudBlue for Cloud Distribution

Overall we are very happy with the platform. The customer facing features are really good and it helps us to simplify the customer experience from purchasing licences to managing billing.

PROS

The platform provides a great interface for our customers to be able to buy software licences, manage customers and view their invoices. The design is clean and intuitive so new users are able to get up to speed quickly with limited training from us.

CONS

The back end of the platform is less easy to use which can make administration difficult. This particularly impacts the deployment of new vendors to the marketplace as there are many steps which need to be followed which aren't always logical.

Reason for choosing CloudBlue

Support team and track record of the CloudBlue platform.