All Convictional Reviews

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User Profile

Taylor

Verified reviewer

Retail, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Seamless integration

PROS

We use Convictional for drop shipping and it is hands down the easiest software to use for drop shipping with the least amount of work for order processing.

CONS

We haven't had any issues to address. There was one hiccup with inventory management in onboarding that was addressed quickly and thoroughly by the Convivtional team.

Penny

Apparel & Fashion, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best & Easiest Marketplace option there is.

Overall, it's stress free compared with similar products. It's the best option in my opinion.

PROS

My favorite thing about Convictional is its ease and simplicity. It connects easily to our shopify store.Adding suppliers is simple and fast. Adding product is a breeze. Honestly, I don't know why other similar systems are so difficult to use. Convictional just makes sense, it's user friendly.

CONS

I would like to be able to update orders more easily when our supplier have something out of stock. But it's not terribly hard. In most cases we don't have inventory issues and it's simple to clear up if we do.

Reason for choosing Convictional

Our supplier actually introduced us to Convictional. I've tried to get other suppliers to switch because it's just so much better.

Gabby

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

Overall great site and would recommend, although room to improve

I think dropship is the way of future ecomm and it allows companies to offer more to their customers. Frees up need for inventory and warehouses and provides a lot of opportunities that were not available in the past. Although there are some things lacking from the platform, the team is always working to add new features and fix what may not be working and I see improvement regularly.

PROS

great way to list products and have constant newness on sites. Working with the Convictional team is a positive experience as well because they really do want to make sure the platform is the best it can be and are very responsive to feedback

CONS

Not super intuitive, can be a bit tedious to update products or stay on top of changes after initial product sync (specifically images and prices), and lacking key features like importing and exporting or reporting

Elena

Retail, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2023

Convictional review

Biggest benefit of Convictional to our business is the speed to set up the software which paved the way to adding more vendors and products very quickly, resulting in increased assortment, whoch also increased sales greatly.

PROS

Very easy to integrate and set up. Easy for vendors to get set up on this platform, and opens the door to many potential new vendors that we would not have access to before. Easy to add new products. Finding information on the platform is easy as well. Very responsive customer service team.

CONS

A few upgrades would go a long way: multi-warehouse solution, manual order acknowledgement instead of auto accept, filters sticking, notification of product updates.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Great Tools for Certain Marketplaces

Great for the integration, I have nothing to do everything is automated.

PROS

Seamless integration with our Shopify store to sell on Indigo Marketplace. Everything is automated.

CONS

The reports and analytics are really bad, there are none.

Reason for choosing Convictional

It was the only option with Indigo Marketplace.

Helen

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Lots of new business since starting with convictional

Fabulous - lots of new business, more on the way, would highly recommend

PROS

How easy it is to integrate with my shopify store

CONS

Working out the VAT was a bit tricky, but we solved this

Reason for choosing Convictional

It was suggested to me form a retailer who wanted to start drop shipping my products

Connie

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

Great marketplace tool for indie brands

PROS

Very easy to set up, love their account mgmt team to help secure new marketplace partners. Easy syndication with other tools like Shopify.

CONS

Nothing, it's been an amazing tool to work with.

Zishan

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Super software

Really a positive experience working with the company and all service requests are dealt with by people who really know what they are doing.

PROS

The integration with Shopify meakes this software essential for us.

CONS

Packing slips don't carry across personalistion details which needs to be updated.

Elena

Retail, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great for drop ship vendor management

PROS

Easy to setup. Easy dashboard. Easy to integrate

CONS

I would prefer a monthly fee model based on number of transactions.

User Profile

Alyssa

Verified reviewer

Retail, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed February 2023

Seamless Integration with Shopify

PROS

We are using Convictional via SeattleMet and it's great how seamlessly it syncs with Shopify to show our catalogue of products on SeattleMets shop.I'd have no problem using this site in the future!

CONS

The one issue we've had is that it didn't appear to collect shipping on behalf of the customer when someone placed an order. Not sure whether it was a setting in convictional we had unchecked or not.

Joe

Consumer Goods, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

Great Software

PROS

Seamless connection with our retailer and Shopify software.

CONS

Accessing certain reports from the accounting side.

Andrew

Retail, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

convictional speeds things up

PROS

We were able to integrate with multiple platforms seamlessly with convictional. The first partner asked us to use convictional, then we asked the next partner to so that we were all on the same page.

CONS

Need to support variable shipping rates.

Reason for choosing Convictional

yes

Patrik

Health, Wellness and Fitness, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Unlocking new revenue stream

I am very happy with the whole experience.

PROS

Using convictional we were able to unlock new revenue stream by offering our products on multiple stores who can't buy our product on stock but they can dropship it.

CONS

Integration with Woocommerce was little difficult at the time we were integrating it.

Laetitia

Consumer Goods, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Safilo review

Good experienceEasy onboarding

PROS

User friendlyEasy to understand and navigateNot overwhelming or too complicated

CONS

Maybe the connection with payment gateway but very personal due to some issues internally

Billie

Health, Wellness and Fitness, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Convictional Review

fantastic !

PROS

Easy integration, great support team, very user friendly.

CONS

The training guides were outdated, making them unusable.

Kevin

Apparel & Fashion, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Seamless and Easy

PROS

We were brought in by another partner and it was super fast and easy to use.

CONS

no comments to add we haven't found any challenges.

Showing 1 - 16 of 16 Reviews