In stores sales

Ease of use. Easy to update products and add new ones.

Slow to open sometimes in both desk top tablet

Love how easy it is for our students and faculty to schedule advisory appointments, find internship and employment opportunities, connect with our alumni, and attend events in their field of interest. Our students have found it so easy to navigate and resourceful. We have had such positive feedback from them on this resource that we just launched a few years ago.

So far everything has been great! Handshakes customer service is great, along with their tutorials on how it all works. Does take a little time to implement, so be sure to set up a great plan for marketing and getting awareness out to students, employers, alumni (your network!).

Syncs with QB, allows our team o be more connected

HS is very easy to be mobile with it. HS allows use without having internet which is great for our company. support team is very helpful.

Way to many bugs/issues. How does tax not come standard on a sales order app/system??? Then was sent info on how to write the tax syntax myself. Then tax didn't show up on the mobile devices or it had 6 or so lines duplicated of the tax rate and took two months to get it straight. Have to create & maintain multiple lists just keep accurate taxes for customers. Random deleted orders, duplicate customers on mobile devices. One salesman's orders for one customer keep saying the customer was deleted but that customer is clearly in the system. HS doesn't completely update with QB on unit prices. HS doesn't have a profile for users to have their info show on their sales orders. Barcode import didn't work so had to change each manually after customer support didn't have a solution. It defaults to color printing and no way to change the default to black. Always wants to print two pages even if the order is less than half a page long. I have been in pretty constant contact with the customer support team since we started using because of all these issues.

Easy to use as long as it is only on one devise. I use to have it both on my iPad and iPhone but they could not since correctly.

Easy to use to send packing list or quotes to customers.

It would be nice to have a sub category. In other words having location 1 with a list of product and then location 2 etc.

Its simple and easy to use, add products, check orders, order history and reports. Its great application for tracking orders at trade shows & exhibitions.

a few time face issue in leading credit card information, however its great experience to use Handshake.

We use this software to post jobs for our students and alumni at the undergraduate and graduate level. We also use this for all career services related events to be communicated to our students and employers.

The intuitive nature of the design, how it mirrors facebook/linkedin, that it makes job searching easily social.

It would be nice if you could automatically accept any employer with above a specific trust score as it would save time approving each employer.

We began using Handshake almost a year ago for the trade shows our company personally attends throughout the year. Prior to Handshake everything was very analog for us, we wrote down orders on carbon copy forms and our customers left our booth with a copy of their order that was completely illegible (the carbon copies were a mess). This also meant none of our show orders could be processed while we were still at the show, because everything had to wait until we got back from the week-long show with the copies in hand before our team could start processing them. With Handshake, we take orders on our iPad minis and as the customer leaves the booth a copy of the order is immediately emailed to them as well as our team back at the office. This allows the customer to have a clear and concise record (with pictures!) of what they ordered and it also allows our folks to process the order immediately as opposed to waiting several days. Handshake has helped in countless ways and really we could not be more happy with how much more efficient we became! The user interface is clean and easy to navigate which is certainly important when taking a customer's order as it eliminates room for error.

Usability, clean interface, speed, reporting options

Elk is an Australian based fashion and accessories brand with over 800 customers worldwide. We have salespeople and rep groups on two continents, and multiple currencies all of which Handshake handles with ease. We have been working with the team at Handshake for over 5 years now, since the very beginning and couldn't be happier with the app and the personalized service that comes with it. Handshake has helped us to grow our wholesale business worldwide by putting product and sales information at our Rep's fingertips. Integrating into our existing accounts and warehousing systems, it allow professional, smooth and successful sales and distribution across the world. The sales, customer success and support teams are always available for fast responses to questions, and if you can think of a new feature, chances are it is already in the works! They're a fun and lively team, with their finger on the pulse, constantly building on an already great product. We love it!

Handshake is a slick, familiar interface on top of a highly manageable back-end hub. We chose this application in order to have static content not relying on an internet connection, and we stayed for the extensive customization and the well-written API.

Handshake billing has proven to be quite inflexible about subscription and payment. If we pay on a yearly term, they outright refused a proration on accounts that we no longer find necessary. Managing incoming orders proves to be burdensome on staff - we could use more *required fields and validation options to ensure that we are collecting the correct info on the front end. We would also love to authorize cards on the go.

My company has been using Handshake for over year for the sales reps and recently added the B2B capabilities. The ease of use and the ability to share accurate sku and stock info with our reps and our customers in an automatic fashion has made it integral to our business. We have seen double-digit growth from trade shows as well as significant increase in average order size due to the app. Handshake is more than just an online catalog for our business. At this point, it is a key tool for us to maintain and grow our business.

Clean and easy-to-use interface, great customer service, easy to on-board even the most technophobe sales reps or customers, easy to maintain and update, great value for cost

Limited ability to customize

What I like most about Handshake is that it is a simple set up process to enter customers and products and customer service is great! It also has Q & A section and tutorials available which is so helpful.

What I like least about the software is that it needs to be available on tablets also not just ipads/iphones. I would also like to be able to run reports from the desktop version instead of switching between the ipad and computer.

Saving hours of order entry time and order taking time.

I like most about eliminating double entry of orders. It connects automatically into our accounting software. It's great to take the app as our catalog and skim through the products with a breeze. Being able to email the customer the copy of the order with the images is a great feature.

When syncing, it's hard to troubleshoot what could cause the error. The system doesn't tell us exactly what is causing the sync error. UPC numbers has input manually. It doesn't sync with the accounting software automatically. Also new items takes longer to setup due to manual UPC update.

Able to fix mistakes easily. Can change and duplicate orders in a flash. It flows extremely well with between customers and inventory.

They added the ability to take notes on a customer...so nothing comes to mind. The fact that there are constant updates, means that it is constantly improving.

Simplifies the whole ordering process. Having a current inventory status info lowers Back orders. ease of operation

Using the flagging operation is of the CIR is tedious. The result with a single order with both credits and order. these should be able to separate and compare numbers

ease of use , catalogue, ability to apply discounts by customer. The ability to add images and on the spot reporting of customer history

Needs a better back of house reporting system , the ability to choose date ranges and the ability to filter brands

Has been instrumental in separating us from our competition

Ease of getting critical product information to all of my customers

No android app available for customers who don’t have an iPhone