Overall we've had a good longstanding relationship with incredible tech.

It is easy to use for our Sales staff, it highlights issues and are able to give us reports back based on our company's needs. We are able to process orders with less error and quicker turnaround time

It has some limitation, of which they were always able to supply an alternative solution

Paper saving, cost saving, data storage, accurate information. This tool has aided in our business saving on time and money.

The most impactful feature of this software is paper saving. We have for years wasted paper between ourselves and our suppliers. This saves costs on paper and courier cost of having to move the paper to other sites. Now the information is easily accessible for all users at any site.

At the moment, there is no features that I have issues with.

I love that the people at missing link were always available and dedicated to assisting where assistance was needed. They always assisted in trying to find solutions for the things that we were having issues with.

The software is easy to use for our customers.

There were some technical glitches that we were facing with regards to streamlining the software with our third party EDI processors and our systems.

Excellent

Makes tracking of invoices so much easier , queries are done much faster which gives more time to focus on other daily responsibilities , minimal manual work required , Suppliers still receive payment if an AP Clerk is on leave or off sick

There's not much that can be improved as we had picked up issues which has been resolved

Our overall experience has been very good

The seamless export and integration of Data from our system to the Engen SAPS system

Desired Feature would be to receive a Status Report notifying us of any System issues such as connectivity issues as they occur with an estimated time when issue will be resolved.

very good - getting good support from M2North

We receive the same source file regardless of the customer - only needed to develop one solution for all customers using EDI

Not working directly with the product, to get changes in - 3rd party vendor

The project implementation took a bit longer than expected, but once it was up and running everything worked smoothly.

The biggest impact has been the order and invoice integration with one of our biggest customers. The benefits run across the supply chain.

The software has been very stable and we are happy with what we are getting from the product.

Difficult to get the other party to align their data.

Integrates perfectly with Sage X3. Reduces manual administration.

Not much. Implementation was done by M2North and Acctech.

EDI integration between clients and ourselves

User friendly , great back up service, friendly staff

Nothing at all, works very well. Cant complain at all

Team was very helpful and are always available to help and assist with queries and issues. Made capturing of orders simple and easy, massive amount of time have been saved.

No real cons as software is easy to understand and use and team always willing to help if changes need to be made.

The flexibility of the system and ease of integration

I don't have any suggestions, as the offer suits our needs

Fast good quality

It is immediate and accurate.

nothing not experienced enough to list cons