All PayPal Reviews

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Cassidy

11 - 50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

PayPal Review

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Avash

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

One of the Best Platforms for Online Payment

I love PayPal. Using it is as easy as browsing the internet. I can receive and request payment from clients all over the world in few minutes as it is accepted in almost all country. It's also easy to track incomes and financial activities. PayPal has made my professional life a lot easier.

PROS

As a part-time freelancer, I have clients from many countries and I use PayPal most of the time to receive money. With PayPal, I can receive money, request money from clients and send invoices instantly to clients and all at a very low cost. I also feel that my information is secure on PayPal as they are a bit ahead in Information Security than other similar platforms. It is also easy to shop online using PayPal as it is accepted in almost all major platforms. Paypal has great and minimal User Interface, so it's very intuitive to use it. The feature I like most is that we can create a PayPal.me payment URL and also embed it in websites. I also like that we can create a pool and then pay in a team.

CONS

Sometimes they lock your account for unknown reasons and it can be frustrating but those things are necessary to keep scammers and fraud out of PayPal so they aren't big deal. However, I have experienced bad errors a few time during checkout. I don't know why it happens but has happened multiple times to me.

Reasons for switching to PayPal

Many people already use PayPal so it's easy to do transactions using PayPal. Not so many people use cryptocurrency and some people aren't convinced to switch. I found it easier to just use PayPal as many people already use it.

Vaibhav

Arts and Crafts, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Review for PayPal

PayPal is a widely used digital payment platform that allows individuals and businesses to transfer money online. It was founded in 1998 and has grown to become one of the most popular payment methods for online transactions.Overall, PayPal has been praised for its convenience and security. Its user-friendly interface and integration with many online marketplaces make it easy for people to buy and sell goods and services. Additionally, PayPal offers buyer protection, which can help protect customers in case of fraud or other issues.However, like any payment platform, PayPal has faced criticism and some users have reported issues with account freezes, high fees, and poor customer service. Despite these issues, PayPal remains a popular payment method for many individuals and businesses around the world.

PROS

PayPal is a popular online payment system that allows users to make electronic transactions securely, conveniently and quickly. Here are some of the benefits of using PayPal:Easy to use: PayPal is simple to set up and use. All you need is an email address and a credit card or bank account to get started.Secure: PayPal uses industry-standard security measures to protect user information and financial data. They also offer buyer and seller protection programs to help protect users from fraud.Convenience: PayPal allows users to send and receive money from anywhere in the world, making it a convenient way to make payments or receive funds.Versatility: PayPal can be used to make purchases online, pay bills, send money to family and friends, and even accept payments if you run a business.Mobile app: PayPal has a mobile app that allows users to manage their account, make payments, and send money on the go.Overall, PayPal is a reliable and popular payment platform that offers a variety of benefits to users, making it a convenient and secure way to send and receive money online.

CONS

PayPal has several cons that users should be aware of. These include fees for certain types of transactions, dispute resolution and chargeback processes that can be time-consuming, account limitations and freezes that can restrict access to funds, limited seller protection, poor customer service, and security concerns. Users should also be aware that PayPal's fees can add up over time and that there is a risk of data breaches or hacking attempts. While PayPal can be a convenient payment method for many users, it's important to weigh the pros and cons before deciding to use the service and take steps to mitigate any risks or issues that may arise.

Beluche vaidon

Management Consulting, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

had a bad experience with PayPal

Monday, February 13, 2023 I preceded a bank transfer from PayPal to my bank account it took me 2 while the transfer was in the SEPA zone

PROS

what I appreciated with PayPal is the ease of linking a visa CV card and also of proceeding to an online payment

CONS

Paypal is the worst online payment platform for interbank transfer I made a transfer in my account it took me 2 days to arrive in my account moreover the verification of business accounts is too long

Reasons for switching to PayPal

my account has been closed

Mark

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Synonymous with online transactions

As a freelance seller PayPal is invaluable when transferring funds online. The security of PayPal gives me great confidence to almost use it as a second "bank account" or emergency fund holder. In general, PayPal gives great versatility when transferring money online and offered this secure service for a small fee compared to some competitors.

PROS

With the name PayPal known across the internet it's easy to see why. PayPal already is essentially integrated into every major online retailer with the likes of eBay having accepted PayPal as a valid transaction medium for the better part of 2 decades. PayPal is simple to use and has a great UI and easy navigation. The ability to securely transfer funds from bank account to PayPal allows for greater security when making online purchases, reducing the risk of your bank account being compromised, instead allowing for PayPal to be the safe medium for payments. The security of PayPal has long been proven to be excellent, with effective use of 2FA in order to prevent fraud and to ensure all logins and access to your PayPal funds are monitored closely.

CONS

Whilst PayPal is undoubtedly a quintessential part of online money transfers, some negatives do still exist. For small businesses or businesses regularly transferring fund to their main bank account, using PayPal will incur additional charges. A small transaction fee of 5% is occurred each time money is privately transferred and this will add up with larger sums of money. Use of foreign currencies and the transfer rate between them will see an added 3% charge above the base transfer rate- for this reason other alternatives are superior to PayPal when dealing with international exchanges.

Kubi

Automotive, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best Money Transfer

My overall experience with PayPal has been largely positive. I've been using the software for several years now to manage online payments for various personal and professional transactions, and I've found it to be a reliable and convenient tool.

PROS

I've been using PayPal for several years now and I have to say, it's been an absolute lifesaver for me. The thing I like most about this software is how easy it is to use. It's incredibly user-friendly and intuitive, which is especially important when you're dealing with financial transactions.I also appreciate the fact that it's widely accepted across a variety of different websites and platforms. I can use PayPal to pay for goods and services online, transfer money to friends and family, and even receive payments for freelance work that I do.

CONS

I've had a positive experience using PayPal, but there are a couple of things that I don't like about this software. One of the main issues I've encountered is the fees associated with certain transactions. For example, if you receive payments for goods and services, PayPal will take a percentage of the transaction as a fee, which can add up if you're making a lot of sales.Another thing that I find frustrating is the customer service. While there is a help center available, it can be difficult to get in touch with a live person when you have a problem or question. The support system could definitely be improved, especially for users who are experiencing technical issues or disputes.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

PayPal

PROS

In my opinion, PayPal is the best digital bank for handling payments and financial activities.The bank protects your credit card and account information with extremely high security, dependability, and privacy.If you use PayPal to make a purchase and it turns out to be fraudulent, PayPal usually refunds your money.I almost use PayPal in most of my online purchases.

CONS

There are two notes I would like to mention.First, there are periodic fluctuations in the exchange rate for currencies other than the dollar.Second, I hope that the transfer fees would be decreased, especially for low amounts.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Best online payment tool

Overall, I am giving 9 points. I am going to use it forever and will also recommend to friends/family.

PROS

I have used it for 3+ years now and things that I really want appreciate in PayPal are :-1. Fast Payment processing.2. Multiple payments methods.3. Multiple currencies & countries are supported.4. Invoicing & billing management is too good.5. Realtime tracking of transactions and payments.6. Online e-commerce shopping option is also incredible.7. Debit/credit card support with high security.

CONS

1. Sometimes, Few bugs come while processing the payments.2. International Transfer is a bit expensive.

Anonymous

201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Paypal - My long term service always on hand

PROS

Firstly, PayPal is incredibly convenient and easy to use. With just a few clicks, you can send or receive money from anywhere in the world, as long as you have an internet connection. The platform supports multiple currencies and is accepted by millions of merchants worldwide, making it a preferred payment method for online shopping and e-commerce transactions.Secondly, PayPal offers top-notch security and protection to its users. The platform uses advanced encryption and fraud detection technology to safeguard your personal and financial information, and offers buyer and seller protection to ensure that both parties are protected from fraudulent transactions.Additionally, PayPal offers a range of useful features and services, including invoicing, subscriptions, and recurring payments, which are all designed to make managing your finances and transactions easier and more efficient.

CONS

It can be pricey and not automatically used in all cases.

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

The magnificent using to PayPal

From using PayPal,I want to advise anyone who want to work on the internet as a freelancer in any field to begin with making an account on PayPal as it the most safest way to withdraw your profits.

PROS

From my experience in using PayPal,I want to say that application is so Cozy in using and so practical,also it can be used in several ways and fields such as my field translation.

CONS

One of the most demerits which can hinder your dealing with PayPal is that you can withdraw only on the first of the month or in the middle of the month without any discounts.And this is the most demerit of PayPal

Anonymous

5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed February 2023

PayPal an amazing and reliable payment service provider

PROS

PayPal has been my go-to payment service for past months asits interface is user friendly and easy to navigate in app interface

CONS

There is one thing which is worst there services regarding issue as coustomer care services is not good. Please give assurance to coustomer about there complaint

Katherine

Mental Health Care, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2019

Ease of collecting payments from clients via PayPal for sole practitioner

Accepting payments from clients was easy. Transferring money from PayPal to my personal accounts was easy. I really enjoyed using PayPal for my business needs for the time that I did, however I was using a paper health records system in conjunction with PayPal, so when I transferred over to an electronic health records system, the EHR included a payment functionality that streamlines with client appointments, notes, etc. I prefer PayPal's operations over the one I'm using now, except for the streamlined and connected functionality of the EHR payment system.

PROS

The variety of options in what to do with the money held in PayPal after a payment was made. This included an instant transfer to my personal bank account for a reasonable fee, a standard transfer to my bank account for zero fee that would happen in a couple business days, or even just leaving the money in PayPal to be used for other things. My Uber and Lyft accounts were linked to PayPal for payment, as well as Netflix, Spotify, Groupon, and other things. I always knew where my money was, there was no wondering how long it would take to transfer from one account to another.

CONS

I was unable to accept HSA or FSA cards. I also did not have a physical card reader so my clients were either downloading PayPal in order to pay via transfer to me, or I was creating an invoice where they could then enter in a card number. As a clinician, I didn't like that it felt as though I was asking them to download an app, even though the flexibility was actually there if they chose not to do so. I would have also liked the option to add a 'cash payment completed' option on an outstanding invoice. There was actually very little that I did not like about PayPal however.

Reason for choosing PayPal

PayPal was the obvious choice at the time. I already had a personal PayPal account and was able to start accepting money from clients right away without any hassle or hoops to jump through. If I were running a different type of business that didn't also require attached notes, 'superbills', and other medical professional add-ons, I would still be using PayPal as my primary way to collect money.

Daniel Alejandro

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Best Software to transfer Money Worlwide

We started our business about 3 years ago. Our first Payment Processor was PayPal. In the beginning, we struggled a little bit syncing the bank accounts, and then PayPal asked for verification of the ID, sometimes the process is a little slow, I would recommend make faster the registration process so is more intuitive and friendly for people that are not experts in the field. Overall Paypal has been really good for our business, and the tools that offer to send an invoice for a customer are really nice. the customer is not required to have a Paypal account, so they can pay with the credit card. The Invoice System is really fast to create an invoice and send it really fast. When the Balance to be transferred is more than $1000 and you are making a commercial transaction. Paypal charged by a percentage that makes really high fee compared to a wire transfer from a regular bank, therefore, when we are transferring high amounts we use regular banks because it is a flat fee of $40. However Paypal still stands really good for small amounts, and the transactions are made immediately. we really love the reports that you can download from their system which is really handy at the Taxes's time also, PayPal can be synchronize easily with almost any website system, and make the process really smooth and fast We recommend PayPal for Business and individual that want to transfer around the world really fast We Recommend to PayPal open their own Marketplace Thank you

PROS

-Easy to Use and Intuitive -Adaptability to business, especially e-commerce -Used worldwide for the best selling Marketplaces in the world (Amazon, eBay, aliexpress) -Friendly reports -Friendly system -Low Fee Cost depends on the amount of the transaction

CONS

-High-cost fee for transactions when required a high amount of money -at the beginning is hard to open an account and sync with the bank account. the verification by sign-in doesn't work correctly, so you have to wait some business days to wait for a deposit -There are some high fees for other services that they have -the credit provided by PayPal, interests are a little high compared to amazon

Reason for choosing PayPal

Paypal stands better when there are Thousands of transactions involved. We like Paypal because also is Known Around the world.

Reasons for switching to PayPal

We as e-commerce store on eBay. eBay recently changes their policies and they pushed us to make the switch on their website, however, we are still using PayPal for other transactions and for our website we are using Braintree Payments and they use PayPal as a third-party partner

Caitlyn

Entertainment, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

The Old Faithful Every Man's Payment Processing Service For Businesses and Ordinary People

My overall experience with PayPal has been a pretty good one. I have used it for multiple things, as I am sure many people have. It was something I familiarized myself with when I started selling items on eBay, then when I moved on to doing other forms of eCommerce, as well as person to person payments. It has served me very well. As I titled this review, it is the old faithful payment processing platform. Perfect whether you are just starting out in business and need a relatively free platform to process your payments that is compatible with pretty much any type of web hosting platform, or just someone who needs to be able to send and receive payments for on the spot projects. I would definitely recommend PayPal.

PROS

The PayPal service is very easy and uncomplicated to use. The fast payment processing, invoice creation, and fraud protection, make it a great platform for anyone looking to start out whether it is in person to person business or eCommerce.

CONS

The only cons I can really think of is the fact that sometimes it is difficult to get a hold of an actual human person when you need a problem solved.

Reason for choosing PayPal

I chose PayPal because it is a service I have used for many years and I know I can trust it. Also, there are somethings that I simply find PayPal to be more convenient in its function. Even though, I do also use Square Point of Sale, I find PayPal to be more convenient in on-the-go outsourcing and freelance situations because most everyone has PayPal and you don't have to ask them to whip out their credit card or whatever. They can just send you the money via PayPal.

Monique

Online Media, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2019

A great tool for any size business, but also for the average Joe to send money to a friend for tix.

My overall experience with PayPal as a buyer is very positive. I am happy that it is easy to use and I am protected. As a seller/business, my experience is mostly positive. I enjoy the features, the ease, and the trustworthiness as an option to my customers. However, it is difficult (near impossible) to use when you have someone using the PayPal software to get refunds.

PROS

There are so many pros. I use this software as a business, to help set-up other businesses to accept online payments, but I also use it as a person. Let me explain, I use it to send money to friends to pay for my half of our concert tickets. I use it to pay my mom back for the loan she gave me. My mom uses it to send me money if there are emergencies. One of the biggest pros is that it is easy. PayPal is by far the easiest to use, after it is set-up. You can have all your bank accounts, cards, etc. all in one place. I do not have to have my wallet handy. Checkout is a breeze. It is the same experience across any store, and any place that uses PayPal. As a business, it is trusted, and that is a huge plus. They are hugely protective of buyers, which makes you feel safe using it. Continually, there are tools like invoicing, website button codes, abilities to send reminders, or monthly auto-payment requests. The possibilities as a business and a regular 'person' are endless. I use this software daily. I even sometimes use it as a sort of 'bank account' and use the attached debit card.

CONS

The same thing that is a pro, is actually a con, though from the seller's perspective. Frankly, because the buyer protections are so strict, it can mean that money is taken from your account as a seller, without your consent. It is very difficult to regain that money. A seller must take photos, videos, and keep stellar documentation to protect themselves. The actual process itself is a bit cumbersome and not the easiest to find. A second "con" is the fees. Obviously it costs money to process credit cards, but the fees do get to be a bit excessive. However, they are competitive in terms of how much they charge.

Reason for choosing PayPal

Paypal is more widely known and trusted. I also have used the product for a decade, with no real issues.

SARA

Music, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT