I have been consulting with a UK eCommerce client scaling their market and we needed to optimise our shipping, tracking and returns. I did not want to reinvent the wheel so recommended going with a shipping API. Scurri came top of the list for us after meeting them.

Honestly, a few of the solutions e looked at could all do the same basic job. But Scurri just made the proces easier with a nicer API and really great personal support.

No problems yet. It is early days so I will come back and update this if the team have any issues.

Amazing. Since we met in person until the present day, always on hand to help us push the business forwards.

The everyday use of Shipping Rules is what I like most about Scurri. The ease of changing and updating rules and prices makes it great to use

Searching for orders in the system can at times be slow for staff and mean using downloads as a quicker method.

The UI is easy on the eyes and can navigate the menus with ease too.

Having a prompt when manually shipping orders to avoid shipping the whole carrier would stop accidents and downtime.

Our original label printing method was based on human input, quite frequently we would send out shipments on incorrect services that would be returned to us by the carrier - causing a delay in delivery and lower our customer service expectations. The rules in the Scurri Platform has irradiated this issue. Scurri handles all of the decision making based on predetermined values; and its so easy to add in rules as and when required. Our team also love being able to track al of their deliveries in one place; rather than having to log into multiple carrier websites. The Analyse feature gives us a real time breakdown of our carriers and volumes without having to run overcomplicated reports. Its easy to bring on new carriers as and when required. The items we sell are of a medical nature and can be needed urgently by NHS Trusts and Hospitals; not getting a delivery out is not an option for us. The Scurri platform give us a failsafe and makes it easy to switch and change our carriers if there are ever disruptions to their services.

The easy to use platform; the rules handing engine is incredibly easy to set up and use. The team at Scurri are second to none, they are quick to answer and queries that we have and really treat us like valued customers. I would highly recommend Scurri to anyone thinking of using delivery management software.

Nothing! Love it all! Our warehouse team have found the interface easy to get to grips with; it's not overcomplicated to use.

Overall I’m happy with SCURRI, it takes some time to make it work, but when it does it’s very quick and reliable.

Quickly evolves with current changes to meet additional paperwork demands Supports all services that our company requires (we use over 30 different services to ship around the World) Browser integration Understand and capture a lot of information about products (currencies, country of origin, harmonisation codes etc) Reliable - over the 5 years of use, I don't remember for major disruption in the service

I would like a bit more customisation around Item/parcel rules. If parcel is below 0.100kg weight - set it to 0.100kg. If missing customer phone number - set it to 000000, etc

Easy, pain free and supported in our buisness every step of the way.

Create customer serice & account managment. Very easy to plug and play between your intergrated carriers, manualy or automated.

The more carriers the better, over the years Surri have intergrated with many to strengthen teh App but more would be better.

Scurri is very quick and easy, it has helped with reducing the amount of time spent on tasks enabling us to focus more on other tasks

Scurri is very efficient with creating shipments, printing shipping labels and manifesting shipments. IT effortlessly speaks to our bespoke e-commerce systems to keep our customers and stock levels up to date. Its functions are easy and quick to use and saves a lot of time.

There are some aspects regarding the reporting side that we struggle with. It would be more helpful if we were able to have figures of daily shipments on a chart as we only have number of shipments that have been processed into sucrri at present.

We ship using using Royal Mail, FedEx and DPD. Since Brexit Scurri have worked really hard to get shippers new customs and VAT rules upgraded and working. We use Scurri everyday and because it is 99% reliable take it for granted.

The software is easy to use and is highly reliable.

Integration was a bit technical but we got great support in the process.

Great!

Easy to see information and the team are really kind and helpful. They respond quickly to any queries and are happy to add features and work with their dev team to improve the system.

Slow loading when searching tracking numbers

Useful business tool daily use and informative to track and trace

search features and detailed information on orders dispatched / processed

Invoicing options and processing could do with more product order detail fields for increased search options

Fantastic piece of software that fits in well and speeds our workflow.

Highly recommend for ease of label production, led to rapid scaling on online business shipping.

Very limited cons and any usually are the fault of the couriers themselves, soon ironed out by the tech support team.

Scurri is very efficient in that it is very user friendly and easy to understand. The setup is straightforward and the customer service is top notch.

Would be great to able a comparison tool for cheapest shipping fees

Very good, so easy to us. Love using it so far, have switched all my UK business to this

Very easy to use, new to the system and started off small scale with international orders only but switched and sending all UK orders out with this.

Have not used long enough to have any issues with this software.