All Wholesale Suite Reviews
1-25 of 79 Reviews
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Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Excellent WordPress wholesale customer plugin
Very good.
PROSEase of use and powerful tracking features.
CONSCan’t think of anything. Works like a charm.
Josi
Wholesale, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
BEST Wholesale Software and BEST staff support
I want to say the customer service is some of the best I've ever experienced. I'm not a web designer so they are so patient with me as I try and understand something. Many times I've given them a login so they can go in and do whatever it is they need to do to make a feature work.
PROSThere are so many reasons why I like the bundle. The order form is very clear and simple. On products that the customer is required to order more than one it auto populates it in the cart. I like being able to have custom customer roles and being able to hide certain products from a group of roles. Most importantly it keeps my inventory correct. For example each time a product is purchased be it from a retail customer or wholesale customer it deducts from the inventory count. This was the actual reason I switched over from Shopify as I had to purchase an app that didn't always work then my inventory count was off from my actual inventory on hand.
CONSI would like a broad search for customers. Seldom do I remember their business name or email and the way my business is set up, I need to see if there are other wholesale customers in certain locations. If I could search by city, state or zip code then I would know if I already have someone in that area. I would also like a drag and drop feature for the wholesale registration form. It would be so much easier than the number system now.
Reasons for switching to Wholesale Suite
After reading the features of Wholesale Suite I was confident they would do what I needed them to do at a much better price.
Stephanie
Wholesale, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Just bought the item
not sure as yet as I just bought it.
PROSnot sure yet as I only bought it so hopefully it will be good as it has many 5 star ratings, so i am sure it will be fine for me too
CONScant find tutorials on how to use it yet
David
Wholesale, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
They are absolutely the only Wholesale software to use with WooCommerce.
Ever since we switched our website over to Wholesale Suites, we have had an increased volume of traffic because the products with prices are so easy for both Wholesale and Retail customers.
PROSWholesale Suite is the easiest way to set up the products they allow me to create a single product but have both Wholesale and Retail prices. The program also enables the retail customer only to see the retail prices and the wholesale customer must enter their secure ID and PW. I previously tried other programs that required creating the same product two times, one for wholesale and one for retail; this was a total waste of time. Again I am sold on Wholesale Suite
CONSActually, I love this product so much I can not think of a single con!
Reason for choosing Wholesale Suite
We tried the trial version to make sure it was not a ripoff like the previous company that refused to refund my purchase. After a very short trial, we immediately paid for the full product version. Because we loved the easy integration and the ability only to have to create the product one time, this also made the inventory program work better because we did not have to have two SKU for the same product.
Reasons for switching to Wholesale Suite
I previously tried other programs that required creating the same product two times, one for wholesale and one for retail; this was a total waste of time.
Matthew
Food Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Wholesale Suite for small food businesses
As a small business being able to sell wholesale and retail through one site is a huge admin advantage. You don't want wholesale products or prices to be readily visible and hence for me this has been perfect.
PROSAn excellent solution for Wordpress and woocommerce users wanting sell both wholesale and retail without creating two websites. It's always integrated well with other plugins and the Flatsome theme. The trio in the suite work well with the ability to automatically register and sell wholesale products. The wholesale side of our business selling to independent retailers has grown year on year using this software. As all wordpress users know keeping up to date with multiple plugins is always problematic, but I've never had any problems with compatibility.
CONSNothing really. It integrates well and keeps in step with wordpress and woo commerce updates.
Reasons for switching to Wholesale Suite
I used to use Ignite woo a US based company, but the support was there and the product experienced quite a lot of issues for me personally when updating wordpress.
Anonymous
2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
An ideal Whoelsale system for WooCommerce
If you are looking for a system in your WordPress website to cater for wholesale clients then this should be your go to plugin. There are many options in the suite to accommodate for all the things you need. As well as give you more options for those things that you might not have thought of, but are useful to the benefit of your business.
PROSThe software is simple and straightforward to install. There are many options in the package so you are sure to get it working as you need it to. Making this integrated into the standard WooCommerce backend makes the software familiar before you start using it. And the customer service is great. If there are any question on how things work and how to use them in your store.
CONSThe only thing that comes to mind is perhaps having some video demos so that we can figure out what the options do in the system.
Reason for choosing Wholesale Suite
The business needed to create a pathway for wholesale customers to purchase products on the website. This needed to be a separate entity from the regular retail customers. As such the plugins fulfil this role as the best option that we found on the market. The backend options for set up and configuration are what we need to implement the system for end users on the front end. What was truly great was the support we received. It was quick and informative. They really cared to make sure that we had things working as we wanted.
Suzanne
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Wholesale Suite Saved My Sanity!
It makes my life so much easier managing my wholesale accounts and saves me countless hours. I've recommended it to several friends.
PROSImplementing Wholesale Suite into my website saves me HOURS every week, between dealing with new account applications and managing orders it's been a lifesaver. It helped me reach six-figures within the first year of using it.
CONSIt did take a little trial and error to figure out how to set up the pricing and how to set up custom fields in my new account application.
Frederic
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
By far the best wholesale plugin for woocommerce
We loved the customer support the Wholesale plugin developer is offering. We have very quick response from a very friendly team. Their software made a lot of the website development easier to manage
PROSThis plugin allowed us to build a complex e-commerce in multiple language and currency. It integrated very well with Woo Multistore and wpml
CONSWe will love if the developer allowed us to set a fixed wholesale price for each currency. At the moment, the conversion for wholesale prices in other currencies will use the exchange rate set in WPML. Our site use fix rate and not auto conversion.
Reason for choosing Wholesale Suite
Wholesale plugin had the integration for most of the plugin we were using
Dag
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Wholesale Suite for Woocommerce - excellent price performance
I love the product and the support is really fast, even though they literally sit on the other side of the earth.
PROSSeparating Consumers from Wholesellers when it comes to pricing, product quantity, shipping and payment service, Wholesale Suite delivers more then the competitors per invested dollar.
CONSWe are also using the plugin All import pro and All export pro. These plugins are not 100% compatible when importing new values. But maybe this is more a problem to solve for All import pro.
Reason for choosing Wholesale Suite
Functionality and price together with footprint (a good footprint ensure good support).
Ian
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great complement to WooCommerce
Excellent. Good software and a responsive support team.
PROSOur client needed a wholesale solution for their WooCommerce store and it had to be compatible with Aelia Currency Switcher for multi-currency stores. This solution is hands down the best option, and works really great.
CONSIn the early days there were a few bugs - the catalog mode in particular was slow - but they have resolved those and it works really great.
Simon
Wholesale, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
A really useful Wholesale tool for your business
It's a great, straightforward wholesale plugin that does the job we needed effectively. The regular updates and tips from the developer are really useful too to help grow the ecommerce website.
PROSThe ability to control lots of features is great with this software. The lead generation form is a really nice addition to get wholesalers to sign up before approving them.
CONSThere aren't any major issues from what I have experienced
Jan
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2023
Great software!
Easy to implement B2B wholesale addition to WooCommerce. Highly recommending :)
CONSI can't think of any cons, really happy with how it works.
John
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Wholesale Suite Truly Does It All
Wholesale Suite is by and large one of the best plugins you can get for your WooCommerce store. Even if you didn't consider it before, this is the all-in-one solution you need to increase those wholesale orders.
PROSIf you use WooCommerce you understand both the flexibility of the platform but also the needs that arise for unique solutions. Wholesale Suite identified the need for wholesale order management and selling through WordPress and they did it FLAWLESSLY! Seriously, we have an entire WS business because of this plugin.
CONSWhat's not to love? The support is tremendous and they even have an active Facebook community of shop owners just like you and me.
Reason for choosing Wholesale Suite
It's hands down the best that I found!
Ryan
Design, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Essential bit of kit
Smooth and works great.
PROSEase of install. Support. Great feautures
CONSToo many separate add on prices. Prefer just over all price.
Reason for choosing Wholesale Suite
Does what i needed.
Jarno
Information Technology and Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2020
InsideWeb review
Easy set up and an all-in-one package for business-to-business solutions.
CONSThe software is working great. The only suggestion I can give is to scale up customer support so that their is better coverage across different timezones.
Bryan
Marketing and Advertising, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great option for implementing a wholesale system on your WooCommerce site
It has been a great piece of software and well worth the investment!
PROSIt was fairly easy to configure and implement for a website that had already been using WooCommerce for a while. Their documentation included some more advanced options that helped ease the process of including some less-than-common use cases.
CONSI ended up using quite a few other plugins to fill out our desired functionality (this was a couple years ago, though).
Chris
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Helped me re-design my business in response to Covid-19
First class.
PROSEasy to set up with the help of my developers and packed with a lot of features, integrates with our existing store and very extendable. Our wholesale network has been really pleased with the new system and it is helping to increase sales and reduce workload. Support is first class and all interactions with the company have been enriching.
CONSWe had some teething issues but these were mostly due to our theme files. I would like to see it easier to manage products and prices as it all gets a little confusing with variation products, this is as much a Woo/WP issue as this plugin.
Vendor Response
Thanks Chris, you're a legend! Love your work.
Replied May 2020
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Amazing Support
We greatly appreciate their amazing support, each time we've had an issue they've fixed it within a day.
PROSWe greatly appreciate their amazing support, each time we've had an issue they've fixed it within a day.
CONSOccasionally we have plugin conflicts or errors with the software.
Phoebe
Consumer Electronics, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great suite - as described and exactly what I needed
It's great to be able to set different price tiers for users.
CONSI would love to see it be able to integrate with inventory management systems like Cin7. At present using custom ways to automatically push changes made in Cin7 to Wholesale suite/WooCommerce
Tony
Retail, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Just works as it should
Works without any hassles and makes pricing updates so much easier
PROSEasy to install and configure and works seamlessly. Saves a great deal of time updating wholesale prices to all products or categories
CONSCant think of any cons. The product does everything we need.
Reason for choosing Wholesale Suite
Great product at a reasonable cost.
Zael
Textiles, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Very Good Plugin and Very Good Customer Support
In general terms, im so happy with the plugin.
PROSIm very happy with this plugins. It allow to us to show product to different customers with different prices. Furthermore, the customer support was very kind and solved our problems very fast.
CONSThe fact that you have to re write the price for a product even if this amount is the same like the normal price.
Reasons for switching to Wholesale Suite
More options and possibilities.
David
Graphic Design, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great product
I am very satisfied, I recommend it to everyone.
CONSIt's a bit complicated to set up, but its ok.
christine
Wholesale, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Geat customer care!
I own a jewellery design and wholesale company, and also own a physical retail shop. With this software it is easy to accept orders from my wholesale customers (with specific transport and pricing requests) as well as from my retailcustomers. (with other specific transport and pricing requests)
PROSthe customer care is really fast and very helpfll. i had some complicated questions and was impressed by the quick and accurate response.
CONScant think of anything.
Reason for choosing Wholesale Suite
n.a
Tannis
Retail, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Useful software
Overall, happy with the plugin and the customer service.
PROSHappy with the software. Like that wholesale customers are viewing only wholesale prices.
CONSHad a hard time initially setting up the software, but so far we have had quick responses every time we reached out. Would like to have more freedom to edit the lead generation form.
Erica
Consumer Goods, 51-200 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Works Great
Easy to implement, had all the features we were looking for
CONSA little time consuming to set up, but not any fault of the software