# Afi SaaS Backup Software Reviews, Demo & Pricing - 2026 > Review of Afi SaaS Backup Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/backup/afi-saas-backup-profile/alternatives --- [Home](https://www.softwareadvice.com/) / [Backup Software](https://www.softwareadvice.com/backup/) / Afi SaaS Backup Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Afi SaaS Backup 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Afi SaaS Backup 4.7 [(23)](https://www.softwareadvice.com/backup/afi-saas-backup-profile/#reviews) Pricing Starting at $3.00 per month Top Alternatives ### About Afi SaaS Backup Afi SaaS Backup is a cloud-based data management platform that helps businesses backup data and protect confidential information using AI technology. It offers various features including role-based access, global indexing, anti-ransomware, reporting and backup failure prediction. Administrators can automate daily or hourly backups and generate on-demand backups via a unified portal. It allows IT teams to detect orphaned data, user accounts, and changes to cloud data. Designed for G Suite and Microsoft 365, it lets users secure file document IDs, email threads, sharing rights and other information. Additionally, organizations can maintain audit logs with details of restored operations, sessions and system configuration. Afi SaaS Backup’s full-text search functionality enables users to search information by email content and metadata fields like username or subject. ## Afi SaaS Backup User Interface ## Popular Afi SaaS Backup Alternatives Main Product Afi SaaS Backup 4.7 [(23)](https://www.softwareadvice.com/backup/afi-saas-backup-profile/#reviews) Ratings Breakdown - 4.74Ease of use - 4.61Value for money - 4.65Customer support - 4.61Functionality Pricing Starting at $3.00 per month Alternative Product [IDrive](https://www.softwareadvice.com/file-sharing/idrive-profile/) 4.6 [(1200)](https://www.softwareadvice.com/file-sharing/idrive-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.67Value for money - 4.53Customer support - 4.48Functionality Pricing Starting at $2.95 per year Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Alternative Product [OpenText Cloudally Backup for Microsoft 365](https://www.softwareadvice.com/business-continuity/cloudally-profile/) 4.7 [(94)](https://www.softwareadvice.com/business-continuity/cloudally-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.70Value for money - 4.72Customer support - 4.56Functionality Pricing Available upon request Alternative Product [MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/) 4.6 [(249)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.52Value for money - 4.43Customer support - 4.53Functionality Pricing Available upon request Alternative Product [Salesforce Backup](https://www.softwareadvice.com/backup/salesforce-backup-profile/) 4.8 [(80)](https://www.softwareadvice.com/backup/salesforce-backup-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.57Value for money - 4.57Customer support - 4.67Functionality Pricing Available upon request ## Afi SaaS Backup Pricing and Plans Starting price: $3.00 per month Free Trial Free Version Saas Backup $3.00 per user, per month Plan includes: - 10s Unique Product Features - Anti-Ransomware Protection - Automated 3x Daily Backups - G Suite and O365 Backup - Role-Based Access Settings Data Platform Pricing available upon request Plan includes: - AI Data Governance & Reporting - AI Monitoring & Failure Prediction - Backup to Customer's Storage - Global Indexing Across Clouds - K8s Applications Backup & DR ## Afi SaaS Backup Features - Popular features found in Backup Backup Log Backup Scheduling Cloud Backup Compression Continuous Backup Incremental Backup Local Server Options - More features of Afi SaaS Backup Access Controls/Permissions API Archiving & Retention Automatic Backup Backup and Recovery Compliance Management Data Recovery Data Storage Management Disaster Recovery Document Storage Email Alerts Encryption HIPAA Compliant Role-Based Permissions Secure Data Storage Self Service Portal Two-Factor Authentication Version Control Web Access/Restoration ## Afi SaaS Backup Integrations Microsoft Azure Integration rated undefined from -1 review Okta Integration rated undefined from -1 review ScalePad Backup Radar Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Datadog Integration rated undefined from -1 review Sumo Logic Integration rated undefined from -1 review See all 7 integrations ## Afi SaaS Backup User Reviews Overall Rating 4.7 Ratings Breakdown 5 83% 4 13% 3 0% 2 0% 1 4% Secondary Ratings Ease of Use 4.7 Value for money 4.6 Customer support 4.7 Functionality 4.6 Have you used Afi SaaS Backup and would like to share your experience with others? Jamie P. Verified reviewer E-Learning 2-10 employees Used other for less than 2 years Reviewed October 2020 Excellent software and piece of mind 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We love the fact that we have everything constantly backed up - with the ability to easily recall previous versions of creative projects if there's a corruption or anything else goes wrong. Cons: We've had a couple of issues with the UI not displaying properly when we needed to get into the system. Support were able to fix though. Read More MR Matthew R. Verified reviewer Education Management 201-500 employees Used daily for less than 2 years Reviewed October 2020 Review of GSuite backup solutions 5 So far, it has been a great experience. The only issue we have really experienced is regarding notification for billing as the email notification seems to not be obvious as it references a different company and/or is auto-generated from the company's billing system. Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 5 Functionality Pros: AFI is a stable solution that is mid-range priced for schools. It is difficult to justify the cost of SaaS backup solutions compared to traditional on-prem backup solutions so we need to find the cheapest solution that allows us to comply with overarching laws, legislation and policies. At the same time, the solution needs to be stable. Cons: Our previous SaaS backup solution/vendor had more inclusions/services at a cheaper price than AFI so it was difficult to pitch a move to AFI to our school management. It seems that backup products are not considered in-depth at a management level as it is a simple cost for compliance discussion. Reasons for choosing Afi SaaS Backup Cheapest cost which also addressed the issues that we were seeing/experiencing with the incumbent product. Reasons for switching to Afi SaaS Backup The stability of AFI and the support for issue resolution was significantly better with AFI. In saying that, the price of AFI vs Syscloud was/is significantly more. Read More MZ Michael Z. Verified reviewer Arts and Crafts 2-10 employees Used daily for less than 6 months Review source Reviewed August 2020 You can't rely on it 1 I used this to back up my small G-Suite account with five people. Technically, this worked fine. Our Google Drive has nowadays more than 5 TB of data, which is not all that big for a G-Suite account. Such a drive can get much bigger, and Google won’t charge extra. But Afi does. Even though their pricing page clearly says that their license is purely user bases and that shared drives are included at no additional cost, their customer support had a bad surprise for me. They wrote to me that our G-Suite account is larger than 5 TB in their system, so they had to charge $350 per month instead of the $15 per month that I signed up for. That was a shock to me. They stated a fair use clause in their ToS, but when I looked it up, that clause did not mention the 5 TB limit, neither any volume-based price that they have to charge. So I did not pay the $350. We lost our backup and had to switch the provider. In case you take your chance and work with this company despite their questionable business practices, I suggest you either keep a close eye on how much space your G-Suite account takes up in their system or be prepared to pay much more than anticipated. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: You can assign different service levels for the various users of your G-Suite organization Cons: You can suddenly lose your backup when your data consumes a certain amount of space in their system. Read More SS Simon S. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed March 2021 The only feasible solution to backup Drive in Google Workspace 5 It mitigates the lack of a built-in backup tools in Google Workspace very elegantly. The build-in data security features of Google Workspace are not sufficient. "Vault", "30 days rewind option" and the "file versioning" are not capable to recover a random human error. (example: John Doe deleted the folder with the quarterly figures 40 days ago. He didn't realise it within the 30 days period, that the onboard tools would cover, because he uses them typically only all 90 days. And vault can only recover single files and looses a lot of metadata). Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It backups also all metadata that we allocate to files in Drive. Ease of use. Cons: Each recovered document gets a new document ID. This is imminent to the Google API - alle backup solution today are dealing with it. But from a user perspective still not ideal. Reasons for switching to Afi SaaS Backup Lack of secured metadata in Google Workspace. Read More RB Robert B. Verified reviewer Biotechnology 11-50 employees Used daily for less than 2 years Review source Reviewed August 2023 Great Tool that I would Highly Recommend 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The standout feature of Afi SaaS Backup is its comprehensive coverage. It seamlessly safeguards my Gmail emails, Google Drive files, and calendars, offering an all-in-one solution for my critical data protection needs.- Even in the lowest pricing tiers it offers a backup history and is very comprehensive when restoring data to an account.- It easily connects with our Cloud and the instructions for setup area easy to understand even for non-technical people- The support from Afi has been very fast and we haven't waited on a response for more than a day ever Cons: I think the feedback here would get them from 4.8 to 5 stars and is not substantial:- The interface gives me the impression that this started as a very technical UI for technical people and now tries to also cater more non-technical users. However it's stuck in a somewhat in-between state that takes some time to get into.- In cases of errors I wish the messages would give more direct insights into the errors and point to the right resource to fix them. This would save a couple of emails with customer support. Read More dW david W. Verified reviewer Computer Software 11-50 employees Used daily for more than 2 years Review source Reviewed July 2023 Afi SaaS Rocks!!! 5 Our experience with AFI.ai has been most positive. I am a fan. It meets all of our requirements and then some. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Reliable, fast, easy to set up and configure, easy to restore and remove huge files to reduce our space requirements. Support is quick and knowledgeable. Cons: There is nothing to dislike. The user interface sequentially to look at or edit users could be improved. Reasons for choosing Afi SaaS Backup Cost, cost, cost. Easy to set up, worked seamlessly with Office 365 and Google Workspace. It far exceeded all of our requirements. Read More AL Ad L. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 12 months Review source Reviewed July 2021 Backup Solution perfect for M365/O365 users with no data on prem 4 Easy of mind. There is a alert setup which notifies you immediately if something went wrong. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: It has a fully integrated interface with the tenant. The GUI is to our opinion user friendly and it is clear what every task is doing for you. Cons: Setup was a little confusing for us since we are hosting multiple customers and the way to get our engineers in the portal was a small struggle but with the help of our account manager it was quickly solved. Reasons for choosing Afi SaaS Backup Due to pricing and the fact you can start with 5 licenses this was a better choice for smaller customers than the others who are either more expensive or have a higher requirement like Veeam has a 10 license minimum. Read More AS Adam S. Verified reviewer Information Technology and Services 2-10 employees Used weekly for less than 2 years Review source Reviewed September 2023 Simple, Quick, Effective 5 Overall it has been a very good experience so far. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I think the simplicity and speed of setup was the most enjoyable factor from the start. Cons: I think it is a little unclear how to get the exact results you're looking for from the restore function. Reasons for switching to Afi SaaS Backup Switch from on premise active directory to cloud 365 and provision of services to customers with 365 tenants. Read More VR Verified Reviewer Biotechnology 201-500 employees Used weekly for less than 2 years Review source Reviewed November 2019 Does the job 5 Started trial and converted to paying customer in 1 week, never have had to use their support so far Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Reliable backup, no errors, issues or downtime. Cons: We'd like to use the same vendor to backup our SFDC Read More VR Verified Reviewer Telecommunications 201-500 employees Used weekly for less than 2 years Review source Reviewed June 2019 Fast Backup solution with support of OUs and G Suite groups 5 My company used another G Suite solution for a long time and we've switched to Afi after previous vendor could not recover the data after and data loss event. Afi solution is much more stable and we did not have any problems with backup/restore. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Nice UI, usage reporting, you can manage backup policies by Organizational Unit Cons: None so far, we're looking for their launch of SFDC backup. Vendor Response Thanks! Salesforce is definitely on our roadmap! Replied June 2019 Read More Showing 1 - 10 of 23 Reviews Load More Reviews ## Afi SaaS Backup Popular Comparisons [IDrive vs Afi SaaS Backup](https://www.softwareadvice.com/backup/afi-saas-backup-profile/vs/idrive/)[Cove Data Protection vs Afi SaaS Backup](https://www.softwareadvice.com/backup/afi-saas-backup-profile/vs/solarwinds-backup/) ## See what companies are saying about Software Advice