Afi SaaS Backup vs NinjaOne

RATING:

4.7

(23)

Afi SaaS Backup has 23 reviews and a rating of 4.7 / 5 stars vs NinjaOne which has 204 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (23)
4.8 (204)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 13, 2023
March 21, 2024
Pros/Cons
  • Pros

  • Easy to deploy and understand for a semi-technical person. Has all the features you need.
  • The software was very easy to configure for backing up our organization's mail and drive data. The cost was very reasonable compared to other applications advertising to do that same thing.
  • Cons

  • Not much, maybe not sure how to pronounce the name.
  • Our previous SaaS backup solution/vendor had more inclusions/services at a cheaper price than AFI so it was difficult to pitch a move to AFI to our school management.
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  • Pros

  • The RMM agents are very easy to install/created, the interface is very visual and the configuration simple but strong.
  • It tells me everything I need to know about a computer and what's going on. The integrations have been a huge help.
  • Cons

  • The SNMP support for monitoring network devices doesn't give one the needed in-site into standard network devices. Another weakness is the inability to group devices within sites.
  • If I have to come up with a con though, it's that there is no billing portal.
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Pricing Range
$
$
$
$
$
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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos