About Ahsay Offsite Backup Server

Ahsay Offsite Backup Server is a cloud platform for backing up enterprise systems, such as databases, servers, and workstations. The client software is divided into 4 core components and is specialized for backing up desktops, laptops, smartphones, tablets, servers, virtual machines, and databases. PC and macOS operating systems are supported. Standard servers and databases like SQL and MySQL are also supported. It links directly to cloud platforms like Google Drive, MS Azure, Amazon S3, and Dropbox for storing backups. The software allows for instant data restoration. It is highly secure and prevents ransomware by using 2-factor authentication. Users can link 2FA to smartphones via a dedicated mobile app. Ahsay Offsite Backup Server is mainly aimed at managed servic...


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54 Reviews of Ahsay Offsite Backup Server

Average User Ratings

Overall

3.85 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(17)

17

4 stars

(24)

24

3 stars

(6)

6

2 stars

(2)

2

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 54 results

August 2018

User Profile Picture

William from Third Hatch Inc

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

August 2018

Very reliable backup solution

We have used Ahsay since 2003. Their product continues to get better with each new version. We are very happy with the functionality.

Pros

This covers all necessary backup points in most networks. You can perform backup jobs to your whim. Even keep files backed up in near real-time with the synchronization features. Beyond that, there are agents for Exchange, Databases, etc.

Cons

The per-agent costs is extremely high. It compares to industry standards, but for some reason the software developers feel there is more money in the retail side of operations that is really there. The reality is that companies like Backblaze are eating up the market share because their monthly fees are too low to compete with based on this model.

October 2020

Eddie from eNet, LLC

Company Size: 2-10 employees

Industry: Computer Networking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

4.0

Functionality

4.0

October 2020

Ahsay Backup

After getting the software installed, it does not require much maintenance. The backups will fail intermittently for random reasons that are hard to identify with the reports and logs. The biggest frustration is how inflexible the company is with being able to change your licensing after the purchase. I initially purchased a bunch of workstation backup licenses with my order and then found that most of our clients go with server backups and dont need individual workstation backups running. So I wanted to remove the ACB workstation licenses from future maintenance renewals. Nope, I have to pay for maintenance on those or lose all of my maintenance. You can add more to your license, but you cannot downgrade or upgrade the workstation licenses to server licenses. Ahsay won't let you do it. So in order to keep getting future updates, they wanted me to keep paying maintenance on licenses I have never and will never use.

Pros

The back and restore process works most of the time.

Cons

The customer service staff is very inflexible on licensing changes after the purchase. If you buy too many licenses that you are not using, they will not allow you to remove them from your maintenance for subsequent years. You have to continue paying maintenance on licenses you will never use or the option is to not pay that maintenance and never get any future upgrades. Backup client doesn't always give much information on why a backup fails.

Reasons for Choosing Ahsay Offsite Backup Server

Initial price was lower than Vembu and I could customize the branding of it to my clients.

Reasons for Switching to Ahsay Offsite Backup Server

Needed a backup solution for centralized support of multiple clients.

Response from Ahsay

Replied October 2020

Thanks for your comment. Regarding your maintenance, can you email me the details of your unwanted license on maintenance? I'll then see what we can do for you.

October 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

October 2020

Good software, bad QA

It's a good software, popular in the online backup market, but with many issues. If I had another solution with less issues and as many options, I would probably switch - in the meantime I keep using it, doing workarounds for things that are not working properly, and hope that the next update doesn't break something else...

Pros

Ahsay is very light and fairly easy to use. It has multiple modules to support the different types of backup.

Cons

There are a few major irritants: the restore time is extremely long, so if you have a few terabytes, expect it to take days. When they bring out a new version, it happens often that they break something that was working before. We were never able to make the VM images and Office365 modules work properly, so we had to use another solution for those. Pricing wise, they have become less competitive since they started charging per server and module instead of per account. The fact that they charge for replication, which should be standard, convinced us to use our storage system to replicate directly instead of purchasing the module through Ahsay. Finally, as an MSP, their reporting is very bad, so we had to use a third party that connects to Ahsay to generate daily report logs.

Reasons for Choosing Ahsay Offsite Backup Server

I have had experience with it for years.

Response from Ahsay

Replied October 2020

Thanks for your comment. We'll be working on enhancing the reporting in the future releases. For your VM and O365 backup, can you email your problems to us? Our Support Team should be able to help you out.

August 2021

User Profile Picture

Raymond from No Lim-IT

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

5.0

August 2021

Good backup software, unreliable company

Pros

Installing and configuring is fine, as is the use of the backup sofware. Overal it works fine.

Cons

The company is unreliable. We did have a maintenance contract, but when a new version came out (7), we did have to pay again to be able to use it. The investment was even higher then when we became a customer.

Reasons for Switching to Ahsay Offsite Backup Server

Vembu decided at some point that resellers were not needed anymore. Later they reversed this, but at that time we did switch to Ahsay already.

October 2020

Adriano from iCOM BACKUP ONLINE DE DADOS

Company Size: 11-50 employees

Industry: Computer & Network Security

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Monst reliable software with technical support for any online backup needs

Our users are very happy with the software friendly interface. Resellers are satisfied with brandings options and we like the possibility of multi-destination to backups, replication options and the features of latest version 8. Which combines: all experience of version 6, plus stability of v7 with the unique new features like Office 365 backup, 2-factor authentication login, B2 and Wasabi support

Pros

Recoverability, Data Compression Ratio and People (Technical Support).

Cons

Backup server side could be less passive. It could have options like: stop running specific backups jobs and disconnect clients.

Reasons for Choosing Ahsay Offsite Backup Server

Proactive Technical support and stable commercial policy

Reasons for Switching to Ahsay Offsite Backup Server

More reliable techincal support

Response from Ahsay

Replied October 2020

Thanks for your nice comments