Ahsay Offsite Backup Server vs NinjaOne

RATING:

3.9

(57)

Ahsay Offsite Backup Server has 57 reviews and a rating of 3.86 / 5 stars vs NinjaOne which has 207 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (57)
4.8 (207)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 27, 2022
April 15, 2024
Pros/Cons
  • Pros

  • Ease of use, however I have been using it for over 13 years.
  • The deployment / branding and quality of the product speak for itself. The varied types of backup you can perform and ease of which you can restore is quicker than other backup software I have used.
  • Cons

  • When we needed it the most, it had error after error. Truly regret spending as much as we did on the system.
  • Finally, as an MSP, their reporting is very bad, so we had to use a third party that connects to Ahsay to generate daily report logs.
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  • Pros

  • The RMM agents are very easy to install/created, the interface is very visual and the configuration simple but strong.
  • It tells me everything I need to know about a computer and what's going on. The integrations have been a huge help.
  • Cons

  • The SNMP support for monitoring network devices doesn't give one the needed in-site into standard network devices. Another weakness is the inability to group devices within sites.
  • If I have to come up with a con though, it's that there is no billing portal.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos