About Backup Radar

Backup Radar provides an end-to-end solution for backup monitoring, reporting, and compliance. With intelligent automation, this software can help businesses reduce the risk of data loss, drive process efficiency, and achieve greater visibility across all backup platforms.

With this solution, businesses can identify missed or failed backups in real-time. It can integrate with many MSP platforms including PSA, RMM, and other productivity tools.

Integration features include: Uncover hung backup jobs with no-results views Monitor backups with customizable dashboards and views in the Backup Radar portal Group, auto-append, and auto-close tickets so you only get notified with actionable data Compliance reports for regulated clients Weekly and monthly reporting...


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5 Reviews of Backup Radar

Average User Ratings

Overall

4.4 / 5 stars

Ease-of-use

4.0

Value for money

5.0

Customer support

4.5

Functionality

5.0

Ratings Snapshot

5 stars

(3)

3

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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March 2019

Chris from My IT LLC

Company Size: 11-50 employees

Industry: Computer Networking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Backup Radar Review

Backups are critical to any MSP. Backup Radar gives me piece of mind backups are running and are monitored.

Pros

The time it saves checking backup results. Also it helps us not miss anything.

Cons

I havn't run into anything their support hasn't been able to resolve quickly.

February 2021

James from Biz Technology Solutions, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

February 2021

Took us to next-level reactive monitoring

Overall, this solution is amazing and has transformed our backup monitoring process!

Pros

This software was able to support our wide array of backup software programs and provide a single pane of glass and also a single point of entry for our ticketing system. Support was also able and willing to create custom parsing rules as we needed them on rare occasion.

Cons

Maintenance outages have been a bit too frequent in my opinion. When the parsing or mail server is down, even missing one day, it results in a slew of false positive "No results" which we have to manually cleanup. Support can be a bit slow. Also, it appears custom parsing rules apply to all tenants, so this can result in slow build times. I would prefer being able to create the custom parsing rules ourselves and for our own tenant.

April 2020

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Laura from UEA Students Union

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Functionality

4.0

April 2020

Useful

Overall pretty good!

Pros

Very useful to have and very responsive

Cons

Difficult to use initially but got used to it after a while

March 2019

Joel from Fully Managed

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Game-changer. This software revolutionalized our BCDR monitoring.

Thanks for doing a great job, guys.

Pros

Single pane of glass to monitor .. Massive uptick in productivity and accuracy of data.

Cons

Can't really think of much here, great experience all around.

March 2020

Joshua from SGIUK

Company Size: 51-200 employees

Industry: Construction

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Useful tool for monitoring backups

Pros

Really useful visibility of backup results and confidence in process Good support available

Cons

No cons so far! Very positive overall experience would recommend