All Jet Backup for WordPress Reviews
1-25 of 34 Reviews
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Nikolaos
Verified reviewer
Market Research, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2021
Safe and Reliable cloud back-up solution
In the times of remote working, working outside of the company premises, etc, the dangers of online attacks or malfunctions in general are considerably higher. Devices that access compny content are not as secure as were before and thus, a solution as Backup Guard is quite mandatory. Even if we talk about a regular website crash or for a hacker attack, this tool will save you tons of time only by scheduling regular, reliable and fast backups of your online content.
PROSIt is a fast and reliable solution for backing up cloud services/websites. We mostly run a scheduled backup each day proactively in case of hacker attacks or before we enable new features in the existing website interface.
CONSApart from the lack of direct support with the manufacturer I cannot think of any other disadvantages.
Paul
Banking, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Backup Guard has been a great help!
Backup Guard has been a big help, it makes backing up/migrating WordPress sites WAY easier than doing it manually! Even if you know how to do it manually, plugins like Backup Guard really make the process way more efficient!
PROSThe ease of use was key to deciding on Backup Guard, other plugins we tried either didn't work or were a pain setting up.
CONSMore compatibility with older versions of PHP would be helpful, but not sure if that's doable on your guys' end.
Reason for choosing Jet Backup for WordPress
Price and features ultimately determined the choosing of Backup Guard over Duplicator.
Reasons for switching to Jet Backup for WordPress
Plainly, Updraft just didn't work on our sites. Not sure why, but can't use a product that doesn't work!
Avery
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2021
Expected More
I have used, tried to use, BG for over a year and have been completely frustrated by the lack of ease of use and almost non existent support. I’m not disgruntled but disappointed. I’ve tried forums, online chat with BG techs but never get a resolution. I constantly feel like they are just trying to close the ticket. I’m actively looking for a new options. The Silver Level didn’t mean anything.
PROSI’ve appreciated how easy it is to install the plugin.
CONSThe lack of support is crippling my Experience.
Reason for choosing Jet Backup for WordPress
Thought it would be the best option.
Vendor Response
Greetings! This is Gor- Business Development Directo BackupGuard! I am very sorry to hear that you had a negative experience with our platform. I personally had a chance to take a look to your conversation with our Support team and it seems that they have invested all their efforts to provide you with a solution.Eventually, they have provided one but without any reply on your end. If you don't mind I can personally contact you and support you either with a Silver plan that you have or in search for the plan that suits your needs better. Regards, Gor
Replied February 2021
Roy
Human Resources, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Peace of Mind
As a subject matter expert is brings me great peace of mind to know my content is secure and accessible to this who read my articles.
PROSGrateful for the Monday morning alert that my backup succeeded.
CONSNot aware of any negative experiences in using the software..
Reason for choosing Jet Backup for WordPress
It appeared to be the most recommended when i started the blog site.
Princess
Airlines/Aviation, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Restoration
I use it to store my website content and also backup whenever necessary
PROSJetback up stores data from the website and that one on the cpanel and is it restore in the case that data is lost.
CONSThis product has a largest cloud storage where information is stored and also integrates with a variety of softwares
Reasons for switching to Jet Backup for WordPress
Most cases Google drive works when you have a Gmail account.
Gabriel
Online Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Best software and support
Wordpress website migration with Backup-Guard WordPress Plugin is very easy and straight forward. Website can be migrated within 10-15 minutes based on the the sise and connection speed. You dont need to do any amendments on the URL after the migration is done. If you need any support, Backup-Guard support team is always ready to help, troubleshoot and solve the problem quickly.
CONSWe faced some problems with the migration but after investigation, it was due to the server specs and load that happen during the migration. But it was solved after the support team interfere and update the code to meet the server speed and memory.
Rodolfo
Accounting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great wordpress plugin backup.
Based on my experience, overall I like the software and I recommend it. It's reliable and support is always at your doorsteps.
PROSI have used BackupGuard for more than 2 years now. I have moved hosting twice and used this app many times when I moved my websites. One time my website crashed but fortunately, I had a backup and I was able to restore it fast. Usage of the plugin is easy. With only a couple of clicks, you can backup your entire site, including its database. There us also an option to upload your backup files to your cloud storage like OneDrive and Dropbox. This is helpful especially if your storage on your hosting is limited. Another thing that makes this app stand out is its customer support. If you are on the same time zone, you can get a fast response. [SENSITIVE CONTENT] has always provided good support. Price is reasonable and competitive.
CONSThe only thing I don't like is that, it keeps on asking the username and password every now and then. Although this is not something that is a major issue, but hopefully it could be fixed.
Justin
Information Technology and Services, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2022
Very affordable and useful backup plugin for WordPress site
Pretty satisfied. I can offer it as a service to my clients. Very glad.
PROSIt was unbelievable they can offer a good backup for WordPress with comprehensive features and several cloud destinations with such a low price. It is still low price currently. I bought it as lifetime deal when they begin launching. I even expected with that price, there would be some glitches in backing up to cloud storages, or while restoring, in early stages. There wasn't any error in all supported cloud storages at that early time.
CONSPerhaps there would be some errors in some hosting environments. Performance might not be top-notch and user interface may not be so grand. There may be some problems while backing up very large sites. But it works as it intended.
Anthony
Retail, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Another Great Addition To The Jet Lineup
Jet has been a solid WordPress plugin company for as far back as I can remember. They do not just put junk out there and put their name on it hoping people will buy it they put out a solid product which keeps them as one of the best plug-in companies on WordPress in my book
PROSHaving a one stop shop for WordPress plugins with a trusted name.
CONSDoes not have all the bells and whistles as others
Barrie
Verified reviewer
Computer & Network Security, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Site Backup
Would recommend
PROSEasy to use migrations work well. Backup to cloud option is a nice feature
CONSLogin and licencing management isn't comparable to other products
Anthony
Online Media, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2021
Piece of mind
it is really easy to set-up and I pay an annual subscription so have never had to worry about backups and maintaining my sites.
PROSBackup-Guard is easy to use and reliable. My weekly full-site backups are scheduled and backup a copy automatically to the cloud. I also get a confirmation email. I have also used the software to migrate websites to new servers and it worked every single time.
CONSI don't think there is anything I can complain about. It does what it claims to and does it well.
Reason for choosing Jet Backup for WordPress
It was recommended by a WordPress expert I knew and have not been disappointed.
Mike
Media Production, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed February 2021
Why we Love Backup-Guard
Positive stress-free experience.
PROSWe use Backup-Guard several time a day - usually before we enable new functions on our website. Backup-Guard is fast, robust and highly reliable. Currently we have 2 licenses and we plan to deploy Backup-Guard on all future sites.
CONSAt this time we cannot think of any features of Backup-Guard that we like the least.
Reasons for switching to Jet Backup for WordPress
For reasons we don't go into, we feel that our ecommerce site is safer, with the knowledge that our backup & restore process is 99.999% reliable.
Peter
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2021
You need a backup plugin. This one works!
We wanted to be able to recover if the website was hacked.
PROSWe used this plugin to backup two different wordpress websites. It was very painless to use and set up.
CONSThe scheduling was simpler and had less options than I am used to. This is kind of an all or nothing, once a time period backup.
Steve
Leisure, Travel & Tourism, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Straightforward and reliable peace of mind
As a small team, our website is self-maintained and while we have good general knowledge, no-one here is an IT expert. Backup-Guard was an ideal choice, because it involves minimal set-up and runs regular back-ups automatically. Our company website contains a huge amount of information on travel to more than 100 countries worldwide, and having to replace it if the site crashed doesn't bear thinking about. It's great to have a fuss-free piece of software which would save us that headache if it ever happened.
PROSSimple for a non-expert to set up Runs automatically in the background Peace of mind in the event your website is disrupted
CONSPlugin was initially too large to upload, but this was easily fixed by our hosting company upon request
Wigger
Internet, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2021
Easy Backup - Wordpress Plugin
easy to use, very cheap, easy installation
CONSNothing, I like the product very much !!
Reason for choosing Jet Backup for WordPress
test convinced me
Randal
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2021
Backup-Guard WordPress Plugin is easy to use and reliable
The ease of installation and use of the product makes this one of the better Wordpress backup options.
CONSNo cons that I can think of. Great software!
Jon
Marketing and Advertising, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2021
Using Backup-Guard Weekly Automatically
Nothing exceptional. I use the product, it makes a backup of my website, that's it. I've not had to restore a backup to this date. (knocking on wood)
PROSIt will handle the backup of my website automaticallly.
CONSWordFence for WordPress does interfere with making backups. I disable it, to make backups. Perhaps there is another workaround for this, but I have not found one.
Meghan
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2021
Great back-up plugin for someone managing multiple sites!
The software is easy to use and password protected which allows us to secure the backups. I love that the backups are deleted as new backups are created (you can select how many to keep)
CONSI once had to export a rather large site file (8GB+) and the plugin had difficulty with the process and required us to repeat the process a few times.
Reason for choosing Jet Backup for WordPress
I LOVE the license can be tied to various client sites allowing me to utilize it on multiple sites and secure the information.
Romaric
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed December 2022
BackupGuard
I don't really recommend using a backup guard for any business related-puproses. I have nothing against this company, but the tool is not suitable for restoring large data and causes a lot of fatal migration errors. It didn't work well for me.
PROSI tried out this plugin for 2-3 months and this didn't just work as I expected. It is kind of nice because it offers remote server backup options and backup scheduling too. These features are quite important for website performance and saving time too.At least I like the fact that they offer free lifetime services for students (even though it's limited)
CONSthe technical support service department is never there when you need them. The software is not even easy to use like a few similar ones I work tried out and the best one I use today.The pricing option is not worth the quality of this tool.It keeps reporting error messages each time I tried to import files greater than 1GB in size.
Michael
Internet, 2-10 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed February 2021
Great product but crashes a lot
I wish it did not have so many timeouts - not matter how much we tweak the server it times out - however, when it works, it works great.
PROSI love all the features and the product can make backups easy
CONSEven with tweaking server settings, more times than not, the software does not run as there is always a PHP timeout.
Adam
Marketing and Advertising, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
Good overall value
I like the pricing structure. I am licensed for unlimited websites so the initial investment was with it. Makes it easy to even backup and restore test instances and file level backup and restore.
CONSI feel like it is a lesser known software and it is not the industry standard. I’m not sure what I’m missing but other users really seem to like Updraft Plus.
Jonathan
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Great plug for your website
Great plug for your websiteOne of the best plugs I could ever ask for
CONSNothing is wrong with the plug nothing needs to be fixed I really like it
Peshian
Leisure, Travel & Tourism, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Website backup
It helps I use that to be comfortable with his data.
PROSJet back up is easily accessed on the wordpress control panel therefore is easy to to use to backup website content
CONSThe software takes them to load and sometimes it fail to load therefore deny a chance of backing up the software
Daniel
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
Good product, sufficient updates and support.
I've been using this plugin for about 2 years for over 40 sites, it's functional and although I do need to have a system based backup as a precaution, I trust it to run daily backups to the cloud regularly.
PROSSimplicity for installation and extraction. Low resources required.
CONSOccasionally backups fail without any explicit detail in the logs
Janey
Information Technology and Services, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2021
Essential for any WordPress Toolbox
Overall this is one of the easiest plugins I have used to move sites to new servers. It has never failed and I have never had to reach out to support.
PROSAfter trying several similar options this one was a lifesaver. I use it mostly to transfer sites from my development server and the process is simple and straightforward. It has never failed me.
CONSThere is honestly nothing I can think of that I dont like about it. It offers everything I need.
Reason for choosing Jet Backup for WordPress
The previous options I tried all had issues with server settings and file sizes.