About Comet Backup

Comet is a fast, secure all-in-one backup platform for internal IT teams, enterprise businesses & managed service providers (MSPs). Our backup software supports businesses across 110 countries in 10 languages. You choose your backup destination, server location, configuration and setup.

Comet can back up: Windows, Linux, MacOS, full computers, disks and partitions (bare-metal recovery), files and folders, Microsoft Office 365 & Exchange servers, Microsoft SQL servers & Hyper-V, MySQL & MongoDB databases, Program Output, Windows Server System State, Windows System Backup, and Application-Aware VSS.

Backup to your own storage/location, SFTP, FTP, or cloud storage provider (Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, Wasabi, or other S...


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16 Reviews of Comet Backup

Average User Ratings

Overall

4.6 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

August 2021

Sergi from Noraina Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2021

Comet backup for a Cloud provider

We were looking for a backup application that should be able to store efficiently the backup jobs to a cloud storage without using local temporal space. After a few evaluations we came to Comet, has a good pricing model, it's easy to start with and we are a happy user for more than 2 years. We are running hundred of backup jobs each day, and a few restores each quarter (we are lucky), and we never had any issue caused by Comet Backup.

Pros

I was impressed by the ease of use of the server, how to deploy agents and how easy was to extract information from the server to report to our users how the backup was protecting their information. Also, every time we opened a case with Comet, response time and quality was top notch.

Cons

It doesn't integrate (yet) with change tracking with the hypervisor so all the virtual disk has to be read each time, and that it'd be nice to integrate with S3 protocol Object locks to hedge against potential ramsonware attacks. I know that they are on it on both things but still not available.

Reasons for Switching to Comet Backup

Deduplication, Cost and vault storage compatibility

August 2021

Fernand from Futura GTS

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2021

Great self-hosted multiplatform backup solution

We use Comet to backup key data and systems for our clients as well as for ourselves.

Pros

Comet has a light footprint, native applications (no Java client) and has a plethora of supported backup sources including Windows, Mac, Linux, databases, windows bare metal and more. It works reliably and offers flexible implementation options. The server software includes SSL certificate generation, data sync to other servers and more.

Cons

Server setup and implementation took a bit of work but once it is set up it works well. The management interface takes a bit to get used to. It would be nice if we could have more fine-grained control of server-to-server data sync.. e.g. syncing overnight.

Reasons for Switching to Comet Backup

Crashplan does not have a history of supporting MSPs well since they now concentrate on Enterprise clients.

August 2021

Manish from Infosmart

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2021

Good Backup solution

Overall really good for MSP customers.

Pros

The file backup part is really good. All the options for backup is really good. The features are a must. Work really smooth once its is setup

Cons

Storage vaults is bit confusing. Local vault and UNC file might have a problem connecting.

November 2020

Tim from Hestronic B.V.

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2020

Hestronic Comet

Never had real issues. had a issues once where the app crashed and crashed but support helped me out with that and solved the issue.

Pros

Easy to deploy, we have our own version of Comet backup for our company (Hestronic BV). Small app with lots of features and webbased!

Cons

The app is sometimes slow in starting/reacting. Maybe depending on the various systems but overall I find the app is a bit slow on server systems.

August 2021

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Raymond from No Lim-IT

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Excellent backup software

We have used a fair number of backup software, all with some challenges. With Comet we have no issues at all.

Pros

Backup servers are available for Windows and Linux. Installation and configuration is very easy. Setup and executing backup jobs works perfect. Restore also no problems. They make new versions very regular, so many new features over time.

Cons

Overal the product works great. For virtual machine backup we use different software. If at some point this could be integrated in Comet backup, that would be excellent!

Reasons for Choosing Comet Backup

No alternatives were considered.

Reasons for Switching to Comet Backup

We did have a maintenance contract with Ahsay. But then they decided that if you wanted to go to the latest version you had to buy it again. A company this unreliable is not a company we want to be in business with, so we switched to Comet.