Comet Backup vs CrashPlan

RATING:

4.7

(60)

Comet Backup has 60 reviews and a rating of 4.68 / 5 stars vs CrashPlan which has 245 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (60)
4.5 (245)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 12, 2024
February 8, 2024
Pros/Cons
  • Pros

  • The ability to self-host the server out of a docker container and scale it in our existing compute resources (Kubernetes) is an excellent option that we take advantage of.
  • Very easy to use and managed, very simple to install en fast product.
  • Cons

  • The scheduling part and performance when using the Comet Server as storage destination are some of the parts where we struggle the most with.
  • There are functionalities that take time to develop, for example until recently there was no possibility to copy machines in VmWare.
Read all user reviews
  • Pros

  • Ability to set backup frequency and retention policies. Customer service is outstanding.
  • I get a simple email telling me if the backup was successful or not. I recently had to use their customer support and their instructions were PERFECT.
  • Cons

  • Sometimes the messages that you get about backups can be misleading. It will say that you have a certain amount set for backup, and sometimes it will be a number that seems really low.
  • There is no easy way to cancel. I had to keep disputing charges with my bank until they cut off my account.
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Pricing Range
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos