EaseUS Todo Backup vs Carbonite

RATING:

4.5

(93)

EaseUS Todo Backup has 93 reviews and a rating of 4.49 / 5 stars vs Carbonite which has 168 reviews and a rating of 4.26 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (93)
4.3 (168)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
July 17, 2023
May 6, 2024
Pros/Cons
  • Pros

  • All the Navigation is located on the left-hand side. Tech support has been very helpful the times I've needed them.
  • I like that the EaseUS Todo Backup is easy to use, just like the name says. It works quickly and backs up onto my external hard drive.
  • Cons

  • The backed up data on the external drive were corrupt and i lost everything. I was very disappointed to lose my data and that i saw that this seemingly good made program was flawed.
  • The ads to buy the software are annoying. It runs in the background and can bog down your pc.
Read all user reviews
  • Pros

  • The price and ease of use is fantastic and intuitive.
  • Carbonite provided outstanding customer service when we needed to transfer files to a new computer. They walked us through the entire process and saved us hours of heartache.
  • Cons

  • Well, new agents come out often enough that it can be difficult for our small IT team to keep up, but it's a necessary evil.
  • It sometimes is difficult to navigate throughout the site, it may be that I am newer to the product.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos