GoodSync

RATING:

4.5

(94)

About GoodSync

GoodSync is a backup management platform that provides businesses with tools to secure enterprise data and protect physical/virtual servers from data loss. Professionals can automatically synchronize and backup critical information existing across operation centers and enterprise servers. GoodSync allows organizations to remotely access and manage data stored across devices or cloud storage service accounts. Managers can automatically detect changes in monitored files or folders and maintain a version history of files to streamline data recovery processes. Additionally, it lets users assign backup tasks to specific servers, categorize devices into groups and generate customizable reports. GoodSync is designed for businesses across various industry verticals, includin...

GoodSync Pricing

Contact GoodSync for pricing information.

Starting price: 

$39.95 per year

Free trial: 

Available

Free version: 

Not Available

GoodSync dashboard
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GoodSync Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for GoodSync

1 - 5 of 93 Reviews

Anonymous

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2018

Instead of saving data on 2-3 places, I can sync different clouds, save spaces.

The software is great, but once I format my computer and reinstall it, it again asks for license and I've to contact customer support, but I am hopeful this will be resolved soon, and you'll link the license to my IP. It saves a lot of time for me. I love the easy to delete function that features with this software.

PROS

Everything that I need about my backup data. I desperately needed to sync it to cloud and back to my PC without any other software installation. GoodSync does it. I never delete the files here, just to be sure that I don't need them anymore. I can customize sync options to different hard drives and that's the part I love most.

CONS

It took me too long to set up as it is pretty slow in getting installed. Free utilities are also present, but with same features, and automatic exception handling can really cause problem sometimes. One of my files was deleted not to be found again :-(

Vendor Response

We're very sorry to hear about your file. Regarding both the lost file and the setup time, please feel free to contact our support team if you haven't already. A representative is always more than happy to assist. Thank you! https://www.goodsync.com/php/gsss/main?lang=en

Replied April 2018

Anonymous

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2018

The only tool that is required for Sync and Backup

When we have too much data it is really easy to forget back up or sync. We also need to keep track manually of the changed files and update. In some cased it can be easily overlooked. Having a software like GoodSync, we don't really have do any manual tracking. It takes care of comparing and we just have to choose what actions needs to be taken. Saves a lot of time and make the whole process easy.

PROS

-Both Backup and Sync can be done. No need to have different tools for different jobs. -Synchronizing tool is very powerful and accurate -There is built support to sync with many cloud storage accounts (google drive, onedrive, box etc) -Portable version of the software is handy as it can be used in many computers. (the price is slight higher) -Ability to save sync or back jobs is very convenient and being able to group is quite nice. -I have 9 hard disks and i back up and sync between all of them using GoodSync. It is really fast and makes the easily done.

CONS

-User Interface for synchronization can be improved. It took some time to realize how exactly it works so first time users can find it a bit difficult. The way the data represented (conflicts, copy left to right and vice versa) and also the action that needs to be taken presented in a better way. This is not really a bad thing as once understood or after using it for a while it be very easy to use. People who have used tools compare and merging tools will not have any issue.

Sean

Real Estate, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed January 2023

Bait and switch

Not great. I purchased a perpetual license. They stopped supporting it, took the older version off their website and want me to purchase a new "perpetual license" for $300. I'm pretty sure they don't understand the concept of "perpetual license".

PROS

It does the job it advertises, but support isn't great. This company clearly doesn't understand what a "perpetual license" is.

CONS

My conversation with support. Me: I have a license for GoodSync2Go V9, but can't find the download file on your website. Can you please direct me on where to find it?Support: Hello, Thank you for being a loyal customer and for contacting GoodSync Support. GoodSync v9 is discontinued long time ago and not supported anymore. GoodSync v9 is no longer available for download. GoodSync is no longer offering perpetual licenses. We have moved to an annual subscription-based model. Me: Does the basic GoodSync subscription include GoodSync2Go? That's the part that I really need. Your site said the 2Go version was over $200!Support: Thank you for your message. No, GoodSync2Go v12 requires a separate Goodsync2Go v11 license - perpetual license that costs $299.00, non-refundable, no discounts.Me: Then why doesn't my previous GoodSync2Go license carry over? I was an early adopter, now you discontinued my version and are charging $299 for what I already purchasedSupport: GoodSync v9 is discontinued long time ago and not supported anymore. GoodSync v9 is no longer available for download.Me: I understand that, but why would I pay you $299 for software just so you can discontinue v11 some time in the future, and we have to have this discussion again. Anyone who purchased a perpetual license in the past, should still have a license now. It wouldn't be very smart for me to buy it not knowing if you'll honor support and updates in the future

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Goodsync is a great tool for syncing servers and the cloud

Syncing a PC folder to a server folder, syncing a server folder to a different server folder, syncing from a PC or server folder to cloud storage (using the local display of cloud contents) available when using cloud storage platforms like Dropbox, OneDrive or Sharepoint.

PROS

Easy to configure software; extremely reliable. With the personal edition, as long as your PC can see the source and the target, you can sync between both sides. I lover the auto scheduling of the sync. Warning messages are also helpful. Finally running as a background service allows a PC to act as the broker to sync between servers, PC's and cloud storage (like Dropbox) and PC to PC.

CONS

Really nothing. The software works as advertised and is reasonably priced for performing a very specific type of task - syncing (one-way or bi-directional) between a source and a target file folder.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2018

The best synchronisation software available.

Reliable backup to cloud and synchronisation between sites and to laptops.

PROS

Reliable synchronisation allowing good automation options, filtering and an excellent choice of target clouds.

CONS

Inability to synchronise the same set of data simultaneously means that complex setups have lots of failures until a job "gets its slot". In particular backup jobs should be bale to run without locking everything.

Vendor Response

Hi there - thank you for taking the time to provide a review. Locking GoodSync job root files/folders is imposed so the folders / files we are syncing / backing up are not altered during the process. If any changes happen during this lock, they will be picked up when the next sync / backup job runs. Removing this lock is not recommended, but it can be done. Under Left / Right side of GoodSync job Options, check the box "No GS_Data folder here". Again, please note, that we do not recommend removing this lock.

Replied January 2018