IDrive vs MSP360 Managed Backup

RATING:

4.6

(1017)

IDrive has 1017 reviews and a rating of 4.6 / 5 stars vs MSP360 Managed Backup which has 219 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (1017)
4.7 (219)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 18, 2024
February 26, 2024
Pros/Cons
  • Pros

  • I like that iDrive is affordable and does not backup only certain types of files based on your tier of membership.
  • Drag and Drop facility is easy to use and helps to manage the files very easily. Features of IDrive backup is great, and the search function is helping in searching through a large set of files.
  • Cons

  • Fails from time to time, not sure why. Have to leave the computer on all the time and takes a long time to back up a small amount of files.
  • Tech support was no help in retrieving the files. Overall, the program feels constrictive, frustrating, and difficult compared to other cloud storage I've used.
Read all user reviews
  • Pros

  • Easy to use, even the free version is great and the overall price is not that much, It has all the functionalities needed.
  • Outstanding support in case of rare issues. Features like integration with existing storage vendors, Restore as a VM in the Cloud (EC2, Azure VM), Image-based backup.
  • Cons

  • There are lot of functionalities that are missing to which Cloudberry team should look into.
  • Interface looks dated and can be a bit clunky and hard to understand at times. Abundance of marketing emails as soon as you sign up for a trial.
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Pricing Range
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2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos