MSP360 Managed Backup vs SyncBackPro

RATING:

4.7

(219)

MSP360 Managed Backup has 219 reviews and a rating of 4.65 / 5 stars vs SyncBackPro which has 111 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (219)
4.8 (111)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
February 26, 2024
January 19, 2024
Pros/Cons
  • Pros

  • Easy to use, even the free version is great and the overall price is not that much, It has all the functionalities needed.
  • Outstanding support in case of rare issues. Features like integration with existing storage vendors, Restore as a VM in the Cloud (EC2, Azure VM), Image-based backup.
  • Cons

  • There are lot of functionalities that are missing to which Cloudberry team should look into.
  • Interface looks dated and can be a bit clunky and hard to understand at times. Abundance of marketing emails as soon as you sign up for a trial.
Read all user reviews
  • Pros

  • Customer support was extremely responsive and, once they identified the issue, they even pushed a new version with a patch specifically to address our issue.
  • Received excellent response actually answering my question fully on Sunday morning.
  • Cons

  • I've tried with 2 major initiatives, both failing miserably. Copy from file server to NAS device was so slow, the job never finished.
  • Bad translation into Czech - in some places it is not clear what it is.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos