# ShadowProtect Software Reviews, Demo & Pricing - 2026 > Review of ShadowProtect Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/backup/shadowprotect-profile --- [Home](https://www.softwareadvice.com/) / [Business Continuity Software](https://www.softwareadvice.com/business-continuity/) / ShadowProtect Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/backup/shadowprotect-profile/reviews/)[Alternatives](https://www.softwareadvice.com/backup/shadowprotect-profile/alternatives/) # ShadowProtect 2026: Benefits, Features & Pricing Wondering if ShadowProtect is right for your organization? Our Business Continuity Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview ShadowProtect 4.4 [(31)](https://www.softwareadvice.com/backup/shadowprotect-profile/reviews/) Pricing Starting at $99.95 one time ### About ShadowProtect ShadowProtect is a software solution that provides backup and disaster recovery for physical or virtual servers, laptops and desktops. The software allows users to recover their Windows IT environment anywhere and anytime, and from any type of disaster. It also offers features such as automation, visualization and many more. Wondering if ShadowProtect is right for your organization? Our Business Continuity Software selection experts can help you in 15 minutes or less. ## ShadowProtect User Interface ## Popular ShadowProtect Alternatives Main Product ShadowProtect 4.4 [(31)](https://www.softwareadvice.com/backup/shadowprotect-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.92Value for money - 3.88Customer support - 4.45Functionality Pricing Starting at $99.95 one time Get Price Alternative Product [EaseUS Data Recovery Wizard](https://www.softwareadvice.com/product/463341-EaseUS-Data-Recovery/) 4.6 [(413)](https://www.softwareadvice.com/product/463341-EaseUS-Data-Recovery/reviews/) Ratings Breakdown - 4.69Ease of use - 4.49Value for money - 4.63Customer support - 4.64Functionality Pricing Starting at $69.95 one time Get Price Alternative Product [IDrive](https://www.softwareadvice.com/file-sharing/idrive-profile/) 4.6 [(1200)](https://www.softwareadvice.com/file-sharing/idrive-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.67Value for money - 4.53Customer support - 4.48Functionality Pricing Starting at $2.95 per year Get Price Alternative Product [NAKIVO Backup & Replication](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/) 4.8 [(458)](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.76Value for money - 4.83Customer support - 4.68Functionality Pricing Starting at $99.00 one time Get Price Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [VMware Cloud Director Availability](https://www.softwareadvice.com/business-continuity/vmware-cloud-director-availability-profile/) 4.8 [(81)](https://www.softwareadvice.com/business-continuity/vmware-cloud-director-availability-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.58Value for money - 4.56Customer support - 4.72Functionality Pricing Available upon request Get Price ## ShadowProtect Pricing and Plans Starting price: $99.95 one time Free Trial Free Version Basic $99.95 per feature, one time No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ShadowProtect Features - Popular features found in Business Continuity Backup and Recovery Disaster Recovery Incident Management Risk Assessment Secure Data Storage Task Management - More features of ShadowProtect Access Controls/Permissions Alerts/Notifications Backup Scheduling Cloud Backup Compression Continuous Backup Data Replication Encryption Event Logs Incremental Backup Remote Server Options Scheduling Server Monitoring Web Access/Restoration ## ShadowProtect User Reviews Overall Rating 4.4 Ratings Breakdown 5 55% 4 35% 3 6% 2 3% 1 0% Secondary Ratings Ease of Use 4.1 Value for money 3.9 Customer support 3.9 Functionality 4.5 Kevin Y. Verified reviewer Used weekly for more than 2 years Review source Reviewed April 2018 Great Backup for small business and enterprise server systems. 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Tons of features Image management options Multiple back schemes make solutions for most storage requirements Very reliable Great reports Works with several different online backup providers Cons: Its not cheap, but you get what you pay for. takes a little time to learn the ins and outs of it. Interface isn't the prettiest in the world. Vendor Response Appreciate the positive feedback Kevin, thanks! Replied July 2018 Read More VR Verified Reviewer Used daily for more than 2 years Review source Reviewed March 2018 Although a bit more expensive than similar backup software, ShadowProtect checks all the boxes. 4 The ability to virtual boot a server from a backup, to get a client back up and going while their true server gets replaced. Ratings Breakdown 3 Ease of use 2 Value for money 3 Customer support 5 Functionality Pros: ShadowProtect is a great piece of software. The main draws of this backup utility, are that you can encrypt your backups (which helps comply with HIPAA and other various laws), and perform a virtual boot from the backup media if your server/PC goes down. It's pretty amazing to be able to right-click the file that the backup creates, select "virtualboot", and have a working server up and going in 10 minutes or so. Pretty much a Disaster Recovery dream Cons: This software is expensive!! You can get the same functionality from something like Acronis, at a fraction of the cost. But I think ShadowProtect was one of the first that could virtualize. It's a great product, but there are other cheaper options. Vendor Response Happy to be checking your boxes, thanks for the great feedback :-) Replied July 2018 Read More BF Bjoern F. Computer Networking 2-10 employees Used daily for more than 2 years Review source Reviewed November 2018 Quality and Support has decreased 3 This used to be a great and reliable software but we've found ourselves spending more time to fix and troubleshoot issues than we should. If every day backups stop working somewhere, I loose confidence in the product. There's other players that offer the same or more features for half the cost and have much more responsive support and less issues. Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 4 Functionality Pros: It's a great product when it works. Reliable backups with flexible restore options. Cons: The software has many bugs and unexpected issues that make the backups less reliable. We've been spending too much time troubleshooting issues, calling support and often not finding a real fix other than a temporary workaround. The support is really lacking. The response time is horrible. By the time most tickets are responded, you've lost 2-3 days of backups. Restoring full machines is also a painfully slow process unless you can do an instant restore to a VM that reads from the backup storage. Each machine has to be setup with ShadowProtect individually which takes a lot of time. The uninstall of the product fails in most cases and requires a painful procedure to rip out the rest. Vendor Response Hi Bjoern - many thanks for your feedback and always great speaking with you. Never hesitate to reach out to me at connie.whiteside@storagecraft.com. Best Regards, Connie Whiteside Sr Director Customer Success Replied December 2018 Read More David P. Verified reviewer Computer & Network Security 2-10 employees Used daily for more than 2 years Review source Reviewed February 2019 Backups you can trust 5 With ShadowProtect we are able to backup servers throughout the day. We no longer need to schedule backup windows for each server to avoid flooding a NAS with several backups at the same time. This also means that nights can be devoted to maintenance without interrupting critical backups. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: My favorite feature is backing up throughout the day without interfering with production Cons: Recovering part of a drive (less than everything, but more than 1 folder) can be challenging, especially if you are trying to keep specific security settings in place. Read More VR Verified Reviewer Information Technology and Services 51-200 employees Used daily for less than 2 years Review source Reviewed November 2018 It just works 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Functionality Pros: Easy to setup, clear but informative interface. Plenty of different ways to backup and types of media that data can be backed up to. Can backup physical machines and also virtual applicances. Cons: Great for Standalone Physical devices, prefer another product for virtual applicances but that's purely on my preference. Pain having to install imagemanager to manage the backups would be better install 'All in One product' Vendor Response We thank you for your review - your feedback is greatly appreciated. Never hesitate to reach out me at connie.whiteside@storagecraft.com. Best Regards, Connie Whiteside Sr Director Customer Success Replied December 2018 Read More CA Carl A. Verified reviewer Information Technology and Services 51-200 employees Used daily for more than 2 years Review source Reviewed February 2020 Better Options on the Market 3 Used this as the primary back for our MSP for several years and had a few quirks. The markdown comes from the experience to restore complete backups during a real world incident. We had users on other products that were restored in less than a day. Those under this product took a couple days to receive the offsite backups and restore. Ratings Breakdown 4 Ease of use 2 Customer support 4 Functionality Pros: The interface is easy enough to understand and navigate. Excellent Training program Certification for Storagecraft Cons: The setup of clients can be a bit clunky and there is some terminology unique to only storagecraft The offsite backup product is confirmed, but not actually verified for usability. Vendor Response Thanks for the frank review, Carl. We very much appreciate the feedback and it was great that we were able to speak to you directly about the specifics of this situations and the "cons' you listed. We take feedback like yours very seriously, have discussed this internally and will use it to improve our processes moving forward. Thank you again! Replied February 2020 Read More VR Verified Reviewer Computer Networking 2-10 employees Used other for less than 2 years Review source Reviewed August 2018 SMB friendly and scales well 4 Imaged based server backups. Pretty good stuff. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Fairly easy to use once you get the training out of the way. Somewhat intuitive though they did change the interface around at least once on me. Had to restore a few servers in my time that were affected by Ransomware or hardware failure and it always went (relative to the situation) smoothly. Cons: Chains. Always the chains. "Check the chains, the chains are broken, corrupted chains over here." Had one server out of the bunch where we couldn't do a bare metal restore but were able to restore the files to a new OS. Probably could have solved it had we enough time but as it was a production server we favored speed over quality in that particular situation. Vendor Response Hi there - Connie Whiteside Sr Director Customer Success here - thanks for your feedback! Never hesitate to reach out to me with questions or concerns at connie.whiteside@storagecraft.com Best Regards, Connie Replied August 2018 Read More VR Verified Reviewer Computer & Network Security 11-50 employees Used monthly for less than 2 years Review source Reviewed August 2018 A very good choice if you want backup and build a DR plan 5 We used it to backup servers and implement DR on another site. ShadowProtect is really designed to do just that and it does it very easily and works every time. All recovery method (which are plenty) work also as they should. A very important feature is virtual-boot, from which you can instantly test an image by transforming it to a VM on any machine, eg a powerful laptop with VirtualBox. I'd like it to also be strong in endpoint/workstation area too, but its lack of plain folder/file backup is important. You just can't backup all systems' disks if what you really need is to backup a few locally stored documents. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: SP is a very good choice if you intend to do backup and DR plan. Some people might bother only with backing up servers or files, but SP really excels in disaster recovery options! ImageManager is a really great tool that comes with the solution which manages and verifies your images. System backup and recovery options are plenty and all work, and this is really important. Cons: While it's a pretty much do-it-all solution, it lacks of some features such as single file/folder backup. You only get to backup full images/systems. Also SPX is not really polished as a gui/console, needs some refactoring on the UX area. Read More VR Verified Reviewer Law Enforcement 11-50 employees Used daily for more than 2 years Review source Reviewed October 2018 Shadow Protect 5 When I needed to do major restores the software worked well Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I like how easy the software is to use and manage Cons: Adding machines and making the agent work on older machines is a little difficult Read More FA Fernando Henrique A. Verified reviewer Law Enforcement 2-10 employees Used other for free trial Review source Reviewed August 2019 A very realiable data protection and recovery software 5 Ratings Breakdown 4 Ease of use 5 Functionality Pros: The system is very efficient and delivers what it promises, customer service is very fast and effective. Cons: The price of the service is not very affordable for small businesses. Vendor Response Thank you very much for the great review! Replied August 2019 Read More Showing 1 - 10 of 31 Reviews [See All Reviews](https://www.softwareadvice.com/backup/shadowprotect-profile/reviews/) ## ShadowProtect Popular Comparisons [EaseUS Data Recovery Wizard vs ShadowProtect](https://www.softwareadvice.com/compare/293416-shadowprotect/vs/463341-EaseUS-Data-Recovery/)[IDrive vs ShadowProtect](https://www.softwareadvice.com/file-sharing/idrive-profile/vs/shadowprotect/)[NAKIVO Backup & Replication vs ShadowProtect](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/vs/shadowprotect/)[Cove Data Protection vs ShadowProtect](https://www.softwareadvice.com/backup/shadowprotect-profile/vs/solarwinds-backup/)[VMware Cloud Director Availability vs ShadowProtect](https://www.softwareadvice.com/backup/shadowprotect-profile/vs/vmware-cloud-director-availability/) [Compare All Alternatives](https://www.softwareadvice.com/backup/shadowprotect-profile/alternatives/) ## Other Top Recommended Business Continuity Software [Noggin](https://www.softwareadvice.com/incident-management/noggin-profile/) **4.6** (5) Recently recommended **7** times [NAVEX IRM](https://www.softwareadvice.com/product/76152-Navex-IRM/) **4.7** (20) Recently recommended **5** times [SAI360](https://www.softwareadvice.com/business-continuity/sai360-profile/) **4.0** (1) Recently recommended **5** times [Ncontracts](https://www.softwareadvice.com/risk-management/ncontracts-profile/) **4.6** (155) Recently recommended **1** times Stuck Between Options? 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