SolarWinds saved the day when disaster struck one of our clients, we were able to restore everything quickly and easily as if nothing had happened. Common backup and rescue media is easy to create. Customer support was easy to deal with. We have experienced no issues using SolarWinds Backup and recommend it to all of our clients.

SolarWinds Backup is easy and efficient to use. The web interface is easy to use. Just simply install on the devices and you are ready to go. You own your own data. There are no storage limits which is an asset.

There are a few limits on the scheduling features but we have managed to work around them.

Being charged for storage not actually used. My very first backup was a server. Someone had a 5TB external plugged in as I set up the backup. It was then excluded from the backup. It never backed up the external drive, but I was still charged for the storage because it was "selected" for a single day. I explained this to their support team, and their response was, "This is how we charge." I will include screenshots to show.One month after signing up, I get an email notification of a price increase. Then if that was not bad enough, they sprung this,"Oh, you are under contract and can't terminate without a fee." This was NEVER explained to me by ANY of their agents until I tried to leave. These business practices are horrific. Unless you don't care about throwing away money, stay far away.I have never had such a bad taste in my mouth. These kinds of bad business practices were the kind of thing that made me leave Solarwinds. I will never consider doing business with them ever again.

It was easy to setup for office 365 and easy to recover items in 365. It was easy to locate and restore files in server backups

Difficulty in setting up. No help in setting up. How they charge. Poor customer service

tried this tool to have it integrated with other SolarWinds products and its a pretty decent solution.

There are better products out there with more features and alesser cost.

Overall is being great, a few glitches but support try there best to meet your expectations.

Baremetal recovery is amazing it just works.

Recent Updates where it does not tell you what is the issue.

plays a crucial role in Disaster recovery as we follow strict compliance. Managing Multiple VM servers, backup, encryptions, or restore easily in operations in though a bit worried about its console.

It is a next-generation product in backup very flexible and feasible to handle. backup solution's primary use case is to handle multiple products which can be able to support multiple platforms and along with scalability and feasibility in utilization.

Console to user roles created like especially admin is not such great in performing actions and Multiple servers handling is also a challenge.

Our Hyper-V backups work very well. We get a daily report about each backup with detailed analytics and information. We love the cost and value of the product as well as the peace of mind of having immutable backups off-site. It also allows for a local "Speed vault" so local copies of the backups can be used for quick restores.

I misunderstood some of the initial setup of the product and was using it incorrectly. My fault, but support made me aware of the changes I needed to make and now we have it humming right along!

Coming from a backup provider where we continually experienced issues both with the product and support, it was a relief to finally not spent an hour or two a day resolving issues and/or working with support. This was defiantly a great solution to move to!

We have been using Solarwinds Backup and Recovery for a couple years now. It just works! We like how it is VSS based, very simple to setup and run into very few backup issues. This allows for our backup margins to be high since we simply install it on the devices and sit back and watch it work! The web interface is simple to use and the support has been fantastic.

One thing we wish it did is truncate the SQL logs while in Full Recovery mode.

I recently made the "big step" to set up an external server for my work. Since then, smaller, non-business optimized cloud services didn't seem to scale up in pricing and protection, so i subscribed to SolarWinds Backup. It obviously has a ton of tools, that i might never need. But since my daily work routine is based on different projects with different customers, it's crucial to have a central storage point, that is easily accessible from everywhere and reliably saves all the steps of editing.

With several backup-steps SolarWinds Backup assures a complete protection from dataloss. Data is easily accessible from everywhere and backups are generated automatically and efficiently. The ability to access old versions of backups is especially helpful to never lose progress!

I didn't encounter any real problems with this software. The load of functions can be overwhelming, especially with all of the cryptic abbreviations. Honestly though, this is not a real con, but rather my own problem!

I've used other backup software in the past and I can say this is the best one I've ever used, hands down.

Backups are reliable and easy to implement at any time. You can store multiple weeks or even months of backups at a time, and restoring data when needed is a snap!

Getting help from SolarWinds support can take a few days if they're busy; a very good knowledge base is available to all users and can usually resolve most issues, but speaking to an actual engineer for difficult troubleshooting can be difficult to get started.

Started with the Solarwinds backup and later moved to RMM. Only thing I wish is that I wish it would be easier to move from the Solarwinds backup to the RMM Backup. If you want to move from one ot the other you loos past backups.. so timing is crucial.

Once installed it just does the job. Often going several months without any issues in backing up the system.

Somewhat difficult to learn, but is logical and the support is good.

It is easy to setup and maintain and works mostly without any problems.

The portal is sometimes down due to maintenance.

All in all I am very happy with this product, I am not looking for an alternative for my basic file and folder backup and restoration for our clients

Super easy to deploy, doesn't even require a reboot; and you are up and running.

Restore is great; but the disaster recovery options are limited.For clients with 100s of thousands of files; restoring files that you are looking for is not searchable from the restore GUI; and the virtual disk can be really slow to index.

We use this software for everything from full server restores to single file restores. It always does its job.

This product is extremally easy to use. In just a few minutes you can restore a file or folder to a users machine to to a server.

Other than it working a bit slow sometimes which it to be expected with a backup software, I do not have any real complaints about it.

Solarwinds set a stand and bar for the industry to match at minimal and best if capable.

Simplicity. It just works. Thats a huge plus.

Help and how-to sections are a bit flaky to navigate around.

Overall, I have been happy with the product. The online backup option has decreased the amount of time spent working with clients to connect local backup drives. Support has been very helpful.

Overall, Solarwinds Backup just works with little intervention needed. I was skeptical of what was promised by the sales people, but after using it, I was very impressed. The online backup function helps to ensure backups always complete if local hardware is disconnected or failed.

I have run into some problems that have delayed restores, but in each instance, support has been able to help restore the device successfully. It would be nice if there was a local only option for backups. The price of the product is higher than other options.

Fantastic product

Easy of install and setup, ease of Use, accuracy, recovery option

Lack of support SQL Server 2017, Difficult to review backup manage stats vs billed amounts

Solid file and database backup feature. Versioning is built into the product with customization of schedules and standardization across customer base is excellent. I've used many different products and consider SolarWinds backup to re reliable and dependable.

It is fully integrated into N-Central, SolarWinds RMM product. This allows for centralized management from the RMM console and easy templating and monitoring of the backups themselves.

When compared to Veeam or other mature products it is lacking in features. However, direct apples to apples comparisons it does a very good job of file level and database level backups.

It's been great so far! I've recovered several customer files that were inadvertently deleted with very little trouble.

It's very reliable, especially the VDR restore tests that you can run on a ESX or HyperV box. I have very little issues with the product after the initial deployment.

I wish that the RMM version had as many features as the standalone version. Not having the capability to restore to the cloud would be nice.

The best thing about this solution is that you don't have to babysit it much. 95% of our client backups work without a hitch. Never had any problems restoring from backups.

The Exchange restore is kind of a challenge, especially if the database is large. No built in tools for granular restore of mailboxes, You have to use powershell.

Great product, cost effective solution.

Software is easy to use, set up, and administer. Also the cost is so much better than competing localized products

1. Inability to RESTORE to "another location" OTHER than the local C: drive of the computer you are administering from.

Local and remote backup for our clients with easy to use single pain of glass for problems.

Ease of use is the KEY to this software. Further you can use your OWN offsite dataVol, a lot of products force proprietary dataVols or their cloud storage.

Some scheduling limitations. Interface could use a couple "tweaks". Can not replicate local to more then ONE remote dataVol.

It's a great product for client with both large and small amounts of data. Easy to install and configure.

Not easy to setup if you want passing clients to run a free trial and download the software and create their own account without contacting someone in Administration.

Cloud Management Console includes great monitoring and alerting capabilities for entire customer base. Very knowledgeable 24/7 support. Proven to have easily recovered clients from Ransomware attacks.

Hybrid backup. On-site and cloud backup included. Saved the day when disaster struck at a clients site.

Simple to use, enterprise class features, very fair on the storage limits, no gimmicks. 24/7 support. Above all I saved a clients burning building from this backup service. You can schedule backups nightly, twice a day, or down to every hour if you choose.

Practical solution that provides a backup and recovery tool to prevent reconfiguration in the event of system failures.

It is very accurate in the creation of copies of the entire computer including user, application and configuration data, as well as the operating system, it allows the planning of common backups and creates rescue media that are necessary in case of incident with the workstations.

It has a wide range of configurable options so it is necessary to study your options calmly so that the data backup is reliable and adequate according to each requirement.