All SyncBackPro Reviews

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User Profile

Adam

Verified reviewer

Packaging and Containers, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2018

Full-featured backup software with simple user interface

I use SyncBackPro on a daily basis to backup network drives and folders and I haven't had any issues with the software. Once I have setup a backup profile I can pretty much forget about it and feel confident that all of my data is being backed up, and if I ever need to make a change to a profile it's really easy to modify the profile with the changes I need.

PROS

The thing I like most about SyncBackPro is that it is easy to use and it provides a variety of features that can be utilized by any user.

CONS

There's not really anything I dislike about SyncBackPro, it offers all of the features I need and it has a simple user interface that is easy to use.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2019

Excellent backup and sync tool

PROS

I've been using SyncBackPro for years. They have a variety of versions, including a free one. If you need more features, such as backing up to OneDrive for Business, you'll need to move into a paid version. This software makes it very easy to schedule syncing or backing up to another drive (even external drives) as well as to online storage sites. People forget to do backups, so automating this is key. There is a tremendous amount of versatility in how you configure the software, for example just copying to another locations, or keeping two folders in sync. Give the free version a try to test it out.

CONS

Just carefully look at and review options to make sure you are making the best choice for your backup or sync.

Terry

Medical Practice, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed January 2020

Customer support s***ks!

It is terrible! Customer service is abysmal. I do not have time to mess around with setting the program's sync profile. It will not recognize the code sent by Microsoft to verify the setup for OneDrive. Consequently, I cannot fully evaluate the program. You must submit requests through email rather than chat or speak with a real person for assistance. Being a solo businessness owner, I do not have the office time to be administrator of a computer and run my business.

PROS

Because of their horrible customer service, I cannot comment. I sincerely wish I could because what I have read and see, it appears to be very user friendly.

CONS

Because of their horrible customer service, I cannot comment.

Reason for choosing SyncBackPro

Highly recommended by a friend. They have obviously had better luck with the product than I have had.

Vendor Response

Hi, I'm sorry you had a bad experience but I'm confused as your last response to us was: "Thank you for your help. The program appears to be working fine now. I will have to run the full profile once to back everything up to be certain." That was on 11th January. If you are still having problems you can reply to the ticket or email us again and we'd be happy to help. Thanks

Replied January 2020

Anonymous

51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed November 2018

used to be my goto syncing option

After researching and testing lots of different syncing solutions, SyncBackPro was easily my favorite, had the right mix of source and destination options, backup/mirror/sync type operations, and automating was doable. I think I really only quit using it when Dropbox came out and I completely changed how and what i synced up. For work network vs local folder, FTP and remote files, SyncBack basically did everything I needed. Now i just don't bother syncing most of that, I have my local stuff backed up to Dropbox or other cloud syncing services, automatic and near real-time. If the system has it available, i'll use rsync and a cron job. I will still use SyncBack for anything that doesn't fit those use cases because it really does have all the functionality you need for either direct backups, mirroring folders between two locations, excluding some file types, pretty much anything you can think of.

PROS

great defaults, and ability to tweak for different kinds of syncing easy to install, didn't get in the way

CONS

i think i had some issues between the free and pro, they switched something between times i used it and a free feature was no longer available, so i had to upgrade to pro it was 'another' program to run, kind of clunky using windows task manager + permissions to get it to work smoothly

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Syncback pro is really great program lets you configure several profiles for different purpouse

it`s a really great product it has allowed me to keep only one user and so I can control who access to it, can configure several profiles and lets me have different schedule per each one, my files are safe since they can be share encrypted.

PROS

Syncback pro helps me synchronize my files in a safe way and they can be encrypted, so it gives me security for them, helps control each profile and tasks can be schedule, its great and avoids to have many users instead there is only one

CONS

some features should be more intuitive and I would like to set 2 different IP at the time so when we switch to DRC would be easier

Matthew

Translation and Localization, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

It just works

Every time I've contacted customer support, the issue has been resolved immediately.

PROS

It has everything I need. Compression, encryption, versioning, SFTP through custom ports, incremental backup, scheduled backup, easy to use.

CONS

Every feature that I need is in the product and works correctly.

Jean Jacques

Non-Profit Organization Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

A powerful backup tool

I use SyncBack Pro primarily to backup my PC's data onto personal NAS'

PROS

scheduling flexibility, powerful synchronization parameters, constant improvements to take into account new technologies, very affordable price

CONS

so far nothing, as use a limited set of features

Jt

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great, Flexible, Dependable Backup Software!

PROS

Customization, Flexibility, Dependability, and Customer Support.

CONS

Initial setup and configuration is challenging with so many options and settings.

Reason for choosing SyncBackPro

Customization, Flexibility, Dependability, and Customer Support.

Len

Insurance, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great Backup Product

Great. And the tech support rep, Swapna Naraharisetty, returns email fixes quickly.

PROS

The features and reliability and backup notification if there is some failure.

CONS

Nothing really. It's very easy to use and intuitive.

User Profile

Nicolas

Verified reviewer

Media Production, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2022

The swiss knife

Thanks to SyncBackPro, every night there're many To of pictures and videos who are synchronize from our NAS to our Cloud storage solutions. And we're also using SyncBackPro to backup our archives.

PROS

The pro version is usefull for all task related to data management : backup, synchronize and mirroring. It can be apply on an hard drive or just on one or more directories. It's easy to setup, to schedule and to monitor.

CONS

I can't find how to print reports directly from the software, it's possible from the browser where the report is shown.

Reasons for switching to SyncBackPro

For the Cloud backups

Laura

Research, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

SyncBack Pro: a lean, simple, highly effective backup solution

SyncBack allows me to know with complete confidence that my files are safely backed up in a form that I can easily access and easily check for completeness. I really like the simplicity and accessibility of SyncBack. It's so easy for me to run a backup manually each day, and check it for completeness when it's done. I have a couple of different profiles to serve different purposes and this gives me complete control over the resources used.

PROS

I've been using SyncBack for years because it offers a lean, efficient, simple and straightforward way to automate backup of my files by just copying them to another location. Other backup programs may have more sophisticated features, but having tried several of them, I much prefer SyncBack for its simplicity, ease of use, and clarity.

CONS

Nothing is missing -- SyncBack offers plenty of flexibility and power.

Reasons for switching to SyncBackPro

I prefer the simplicity and accessibility of SyncBack. It's so easy for me to run a backup manually each day, and check it for completeness when it's done. Acronis TrueImage was much more complex and automated and also much more opaque, and I disliked that.

Patrick

Non-Profit Organization Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Happy user

I have always been satisfied with SyncBack Pro. I used the free version for a long time, but the Pro version is really adapted to my needs. I use it to backup my personal PC, on which I have several working disks. More and more of my life is stored there, especially thousands of family photos. But as a former CIO, I'm a bit paranoid about the security of my data, and I do backups on several drives and a NAS.

PROS

This software is very easy to use. I had no problem installing it and setting it up according to my needs. After using it to back up my professional workstation, I now use it for my personal home computer, which is even more valuable than the one at work!

CONS

I have a hard time finding any negative points. The task planning could be a little bit more user-friendly.

Reason for choosing SyncBackPro

Did not even looked at other solutions.

Todd

Research, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

An efficient easy to use sync program

PROS

I have used SyncBackPro since version 5 and I have always been happy with it. It efficiently keeps four different computers synced and it is flexible enough that it is easy to sync just what I need with each computer. It has automatic backup settings so my files are backed up to Dropbox and a local disk every night. It works well with Box, too. Version 9 has easy to interpret graphics and works well.

CONS

Every so often, I need to delete the file database in SyncBackPro when it takes a long time to identify changed files when I sync with Dropbox, but once I do it is fine.

Stefano

Mechanical or Industrial Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

A very good software for backup!

I can make daily, weekly and montly backup of most important software in use in my workshop, so I can take a "snapshot" in every moment. In addition, software send me all day report of all executed processes.

PROS

In my opinion the most about this software are the easy setup interface and price for a little workshop as mine.

CONS

I'm a little user and I cannot use many functions that program have. In my opinion, this software works very well bau I'm not able to evaluate all functions that are present on it.

Reason for choosing SyncBackPro

n.a.

Rassul

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Good product for backing up with ease

We have been using this software for years and it has worked well. Support is very responsive as well.

PROS

The ability to backup live DBs and PST Archive files in use. It can run on a server without the need of being logged in (unattended mode) which is a must.

CONS

The email notification needs to have a more simplified interface and a global setting.

Reason for choosing SyncBackPro

The ability to run the software on schedule and unattended, no need to be logged in and runs on servers.

Akram

Commercial Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Best backup and recovery application

gives peace of mind knowing data is secured and backed up when ever needed or in case of emergency.

PROS

is is easy to use, no mistakes found over many years, efficient and fast backup. Highly recommended

CONS

I like the product, have not found any cons.

Reasons for switching to SyncBackPro

syncbackPro is easy to use, with data available to restore completely or browse to replace individually. An excellent backup program. The customer service is fast, efficient and repairs or advice is prompt.

ISHARA

Civic & Social Organization, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2018

I use SyncBackPro for about 2 years now, for managing network data backup for 200+ employees

This software allowed me to save a lot of time to manage backup and synchronisation of files of my team

PROS

I can do synchronised backup, drive 1 to another one and vice versa. I can schedule a back up to run automatically even i'm not working on my laptop.

CONS

This is a great tool for the system adminitrators, but I ususally need to export profile configurations of backup process, for use on other computers of my organisation, but I cannot find this option.

Timothy

Photography, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Provides a Reliable Backup Solution

PROS

It was easy to install and configure. It provides both local backups to hard drives and network attached storage, as well as to the cloud. It has a good reputation.

CONS

Unable to backup our network attached storage to the cloud.

Reason for choosing SyncBackPro

Price and product reviews.

Reasons for switching to SyncBackPro

It was not able to backup to the cloud very effectively. It was difficult to configure.

Peter

Transportation/Trucking/Railroad, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Excellent backup software

Very happy with the product and the support I have received. Recommended.

PROS

I have tried a number of different apps in the past. What I like about Syncback is It simple/expert mode, it's broad range of features and emailing of backup logs.

CONS

Nothing really. This product does everything we require in our business.

Reasons for switching to SyncBackPro

Looking for better features.

Jeff

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Great support!

Very reliable for over a decade with us.

PROS

Overall, very pleased with the support team and how they quickly deal with program issues and provide beta versions to quickly address issues.

CONS

Would like some scheduling options outside the windows task manager.

Jeff

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

SyncBaclPro for easy to use automated backupsbackups

I needed a way to easily backup some Windows folders to a NAS drive. SyncBackPro allowed me to easily connect via SFTP, test the profile, and create a schedule.

PROS

Very easy to create backup profiles and schedules

CONS

No cons. They know what they are doing and it shows.

Jacob

Computer Networking, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Amazing

Easy, reliable, dependable

PROS

Easy to use reliable easy to use. Great customer service.

CONS

A little hard to figure out backups to mainstream cloud like AWS, but amazing support that always guided.

User Profile

Daniele

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

The most complete file backup software

PROS

The product has almost every option one can imagine. It is complete, not so easy to configure but incredibly complete.

CONS

I love it. There's not much I dislike. There are sometimes quirks with cloud backups.

eyal

Apparel & Fashion, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

very positive and extremely important for my organization

it works, when I needed assistant it arrived promptly and accurately

PROS

ease of configuration, more then 1 options of doing things

CONS

there are a few functions that can do many changes in the performance which are not well instructedI which that would be a direct manual from each function and button

Reason for choosing SyncBackPro

sftp

Reasons for switching to SyncBackPro

moving to cloud base servers

GILLES

Plastics, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

G. THIERRY REVIEW

I was acquired director of Europe for more than 20 years! Syncback is simple and powerful tool!

PROS

the facility to save file or folder to any media

CONS

I have never had any major problem with this software.

Vendor Response

Thank you Gilles!

Replied October 2020

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