All SyncBackPro Reviews
1-25 of 111 Reviews
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Adam
Verified reviewer
Packaging and Containers, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2018
Full-featured backup software with simple user interface
I use SyncBackPro on a daily basis to backup network drives and folders and I haven't had any issues with the software. Once I have setup a backup profile I can pretty much forget about it and feel confident that all of my data is being backed up, and if I ever need to make a change to a profile it's really easy to modify the profile with the changes I need.
PROSThe thing I like most about SyncBackPro is that it is easy to use and it provides a variety of features that can be utilized by any user.
CONSThere's not really anything I dislike about SyncBackPro, it offers all of the features I need and it has a simple user interface that is easy to use.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2019
Excellent backup and sync tool
I've been using SyncBackPro for years. They have a variety of versions, including a free one. If you need more features, such as backing up to OneDrive for Business, you'll need to move into a paid version. This software makes it very easy to schedule syncing or backing up to another drive (even external drives) as well as to online storage sites. People forget to do backups, so automating this is key. There is a tremendous amount of versatility in how you configure the software, for example just copying to another locations, or keeping two folders in sync. Give the free version a try to test it out.
CONSJust carefully look at and review options to make sure you are making the best choice for your backup or sync.
Terry
Medical Practice, 1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed January 2020
Customer support s***ks!
It is terrible! Customer service is abysmal. I do not have time to mess around with setting the program's sync profile. It will not recognize the code sent by Microsoft to verify the setup for OneDrive. Consequently, I cannot fully evaluate the program. You must submit requests through email rather than chat or speak with a real person for assistance. Being a solo businessness owner, I do not have the office time to be administrator of a computer and run my business.
PROSBecause of their horrible customer service, I cannot comment. I sincerely wish I could because what I have read and see, it appears to be very user friendly.
CONSBecause of their horrible customer service, I cannot comment.
Reason for choosing SyncBackPro
Highly recommended by a friend. They have obviously had better luck with the product than I have had.
Vendor Response
Hi, I'm sorry you had a bad experience but I'm confused as your last response to us was: "Thank you for your help. The program appears to be working fine now. I will have to run the full profile once to back everything up to be certain." That was on 11th January. If you are still having problems you can reply to the ticket or email us again and we'd be happy to help. Thanks
Replied January 2020
Anonymous
51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2018
used to be my goto syncing option
After researching and testing lots of different syncing solutions, SyncBackPro was easily my favorite, had the right mix of source and destination options, backup/mirror/sync type operations, and automating was doable. I think I really only quit using it when Dropbox came out and I completely changed how and what i synced up. For work network vs local folder, FTP and remote files, SyncBack basically did everything I needed. Now i just don't bother syncing most of that, I have my local stuff backed up to Dropbox or other cloud syncing services, automatic and near real-time. If the system has it available, i'll use rsync and a cron job. I will still use SyncBack for anything that doesn't fit those use cases because it really does have all the functionality you need for either direct backups, mirroring folders between two locations, excluding some file types, pretty much anything you can think of.
PROSgreat defaults, and ability to tweak for different kinds of syncing easy to install, didn't get in the way
CONSi think i had some issues between the free and pro, they switched something between times i used it and a free feature was no longer available, so i had to upgrade to pro it was 'another' program to run, kind of clunky using windows task manager + permissions to get it to work smoothly
Matthew
Translation and Localization, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
It just works
Every time I've contacted customer support, the issue has been resolved immediately.
PROSIt has everything I need. Compression, encryption, versioning, SFTP through custom ports, incremental backup, scheduled backup, easy to use.
CONSEvery feature that I need is in the product and works correctly.
Jean Jacques
Non-Profit Organization Management, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
A powerful backup tool
I use SyncBack Pro primarily to backup my PC's data onto personal NAS'
PROSscheduling flexibility, powerful synchronization parameters, constant improvements to take into account new technologies, very affordable price
CONSso far nothing, as use a limited set of features
Manlio
Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
One of the best software to backup or mirror data I have ever used
When I started use of SyncBack I found peace of mind. The program has a great possibility to be tuned to your needs and works always.
CONSThe configuration job is not always simple
Reasons for switching to SyncBackPro
It was not so flexible and having often errors or stucks
Jt
Management Consulting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great, Flexible, Dependable Backup Software!
Customization, Flexibility, Dependability, and Customer Support.
CONSInitial setup and configuration is challenging with so many options and settings.
Reason for choosing SyncBackPro
Customization, Flexibility, Dependability, and Customer Support.
Len
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great Backup Product
Great. And the tech support rep, Swapna Naraharisetty, returns email fixes quickly.
PROSThe features and reliability and backup notification if there is some failure.
CONSNothing really. It's very easy to use and intuitive.
Nicolas
Verified reviewer
Media Production, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2022
The swiss knife
Thanks to SyncBackPro, every night there're many To of pictures and videos who are synchronize from our NAS to our Cloud storage solutions. And we're also using SyncBackPro to backup our archives.
PROSThe pro version is usefull for all task related to data management : backup, synchronize and mirroring. It can be apply on an hard drive or just on one or more directories. It's easy to setup, to schedule and to monitor.
CONSI can't find how to print reports directly from the software, it's possible from the browser where the report is shown.
Reasons for switching to SyncBackPro
For the Cloud backups
Nigel
Photography, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Independant Photographer where Safe Backup is imperative
It took a few minutes to see how the program held together and what was needed for a good setup. I'm a geek as well, but I didn't need to use the manual once to see how this all worked. I really like the way that you can group together backup profiles, and by doing that you can set the "backup time" individually / group. The other well thought out feature is the ability to backup files from one (or more) remote machine(s) to the NAS device. (I'm using a WD EXT ultra drive). So I'm able to backup my web sites from a Ubuntu server using SAMBA, nice and easily. So my setup is: Group 1 - linux backup every 15 days (that's how often I backup my websites using VirtualMin), Group2 - normal PC backup every 2 days, Single Profile using Sync and backup continuous, for the disk I have my local storage for photographs .
CONSStrangely the only thing I don't like is you accidentally close the program by using the top bar "X". This could be a good place to go back in time and have a "Are You Sure" check box! :)
Reason for choosing SyncBackPro
Because of a massive mess that Acronis made, that made it impossible to install the upgrade that I purchased from within their own tool,to their web site upgrade page. Acronis support was no help at all, kept telling me I had ordered incorrectly. I ended up writing to their Support Manager and I was sent a very nice apology, explaining it was not me but basically "very bad support". The good news was, by Monday I had found this software.
Reasons for switching to SyncBackPro
Wanted to try something that gave me far more control, and accidentally found it.
Vendor Response
Thanks Nigel, we really appreciate your feedback! For closing the window, you can change that in the Preferences settings (Minimize on Close).
Replied October 2020
Hap
Computer Software, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Review Of Syncback Pro
I have been using Syncback for over 10 years. First in a large university setting in which I was responsibility for securing data for over 50 research bases computers used in multimillion dollar research projects. In the 10 years plus I have been using the software I have not had any trouble with the software. On multiple occasion there were hard drive failures and I was able to get a new hard drive up and running and restore all data in a short amount of time. I also use Syncback on my personal video production systems I use while producing music videos.
PROSSyncback Pro is a very cost effective program with all the features you will need to safely secure you data. Saving your information in the cloud or to a second hard drive on you local machine is very easy to set up.
CONSI have not found any features of Syncback that I found lacking.
Rafael
Higher Education, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Essential tool to keep me moving
High powered but also easy to use and customize. Also easy to set up on new machines.
PROSThe sync features are essential for my workflow and lifestyle. I use SyncBack to sync computers at work and at home. SyncBack keeps the computers effectively identical in terms of usefulness, with years of files and emails readily available wherever I am. This is especially important because I use a local email client (Thunderbird) and have many GB of email stored locally. SyncBack keeps it all sync’d. As a result I can run and bike to work without lugging a device!
CONSNo complaints whatsoever………………….."?………..
Russell
Business Supplies and Equipment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Excellent software for an excellent price
Very happy with the product and service.
PROSI've been using SyncBack for over 10 years now, it has never failed once in that time. We use it to backup various servers and shares and most recently to sync a website. The software is very easy to use, the user interface is a dream - a lot of thought has gone into making the wizards straight-forward and easy to use. I like the Easy mode and Expert mode to hide settings unless you need them.
CONSNone. Not often you can say that about a piece of software!
Panagiotis
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Relyable and full featured!
Very satisfied. We recomend it to all clients, it is our basic backup tool. We do IT support as outsourcing providers and have installed it to morethan 50 clients over the last 4 years
PROSWe rate 1. versioning, 2. backup to Cloud and to destinations with credentials other than the ones of the Server and 3. notifications as very significant features.
CONSWe have documented the options we use to make it easier for our technicians to configure, as there are quite many options
Reasons for switching to SyncBackPro
More significant features, very reliable
Akram
Commercial Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Best backup and recovery application
gives peace of mind knowing data is secured and backed up when ever needed or in case of emergency.
PROSis is easy to use, no mistakes found over many years, efficient and fast backup. Highly recommended
CONSI like the product, have not found any cons.
Reasons for switching to SyncBackPro
syncbackPro is easy to use, with data available to restore completely or browse to replace individually. An excellent backup program. The customer service is fast, efficient and repairs or advice is prompt.
ISHARA
Civic & Social Organization, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2018
I use SyncBackPro for about 2 years now, for managing network data backup for 200+ employees
This software allowed me to save a lot of time to manage backup and synchronisation of files of my team
PROSI can do synchronised backup, drive 1 to another one and vice versa. I can schedule a back up to run automatically even i'm not working on my laptop.
CONSThis is a great tool for the system adminitrators, but I ususally need to export profile configurations of backup process, for use on other computers of my organisation, but I cannot find this option.
Timothy
Photography, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Provides a Reliable Backup Solution
It was easy to install and configure. It provides both local backups to hard drives and network attached storage, as well as to the cloud. It has a good reputation.
CONSUnable to backup our network attached storage to the cloud.
Reason for choosing SyncBackPro
Price and product reviews.
Reasons for switching to SyncBackPro
It was not able to backup to the cloud very effectively. It was difficult to configure.
Peter
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Excellent backup software
Very happy with the product and the support I have received. Recommended.
PROSI have tried a number of different apps in the past. What I like about Syncback is It simple/expert mode, it's broad range of features and emailing of backup logs.
CONSNothing really. This product does everything we require in our business.
Reasons for switching to SyncBackPro
Looking for better features.
Jeff
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Great support!
Very reliable for over a decade with us.
PROSOverall, very pleased with the support team and how they quickly deal with program issues and provide beta versions to quickly address issues.
CONSWould like some scheduling options outside the windows task manager.
Jeff
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
SyncBaclPro for easy to use automated backupsbackups
I needed a way to easily backup some Windows folders to a NAS drive. SyncBackPro allowed me to easily connect via SFTP, test the profile, and create a schedule.
PROSVery easy to create backup profiles and schedules
CONSNo cons. They know what they are doing and it shows.
Jacob
Computer Networking, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Amazing
Easy, reliable, dependable
PROSEasy to use reliable easy to use. Great customer service.
CONSA little hard to figure out backups to mainstream cloud like AWS, but amazing support that always guided.
Daniele
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
The most complete file backup software
The product has almost every option one can imagine. It is complete, not so easy to configure but incredibly complete.
CONSI love it. There's not much I dislike. There are sometimes quirks with cloud backups.
eyal
Apparel & Fashion, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
very positive and extremely important for my organization
it works, when I needed assistant it arrived promptly and accurately
PROSease of configuration, more then 1 options of doing things
CONSthere are a few functions that can do many changes in the performance which are not well instructedI which that would be a direct manual from each function and button
Reason for choosing SyncBackPro
sftp
Reasons for switching to SyncBackPro
moving to cloud base servers
GILLES
Plastics, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
G. THIERRY REVIEW
I was acquired director of Europe for more than 20 years! Syncback is simple and powerful tool!
PROSthe facility to save file or folder to any media
CONSI have never had any major problem with this software.
Vendor Response
Thank you Gilles!
Replied October 2020