# Unitrends MSP Software Reviews, Demo & Pricing - 2026 > Review of Unitrends MSP Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/backup/unitrends-msp-profile --- [Home](https://www.softwareadvice.com/) / [Data Management Software](https://www.softwareadvice.com/data-management/) / Unitrends MSP Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Unitrends MSP 2026: Benefits, Features & Pricing Wondering if Unitrends MSP is right for your organization? Our Data Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Unitrends MSP 4.3 [(13)](https://www.softwareadvice.com/backup/unitrends-msp-profile/#reviews) Pricing Starting at $2.00 per month ### About Unitrends MSP Unitrends MSP is a managed service provider (MSP) backup solution that caters to businesses of all sizes across various industries such as information technology, construction, telecommunications, automotive and more. Key features include backup management, HIPAA compliance, ransomware detection and built-in data reduction. Unitrends MSP provides users with a portal that allows users to keep track of backup activities from a single location. The solution also features "BackupIQ," which uses artificial intelligence to identify issues and threats in the backup process. Additionally, Unitrends MSP offers users multiple storage options and supports integration with multiple disaster recovery services (DRaaS) add-ons. The solution also features a custom reporting and analytics engine. Unitrends MSP can either be deployed on-premise or hosted in the cloud. Support to users is made available via phone, email and online live chat. Wondering if Unitrends MSP is right for your organization? Our Data Management Software selection experts can help you in 15 minutes or less. ## Unitrends MSP User Interface ## Popular Unitrends MSP Alternatives Main Product Unitrends MSP 4.3 [(13)](https://www.softwareadvice.com/backup/unitrends-msp-profile/#reviews) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.64Customer support - 4.54Functionality Pricing Starting at $2.00 per month Get Price Alternative Product [Cove Data Protection](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/) 4.6 [(375)](https://www.softwareadvice.com/data-management/solarwinds-backup-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.45Value for money - 4.49Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Vinchin Backup & Recovery](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/) 4.6 [(166)](https://www.softwareadvice.com/archiving/vinchin-backup-and-recovery-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.58Value for money - 4.52Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [NAKIVO Backup & Replication](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/) 4.8 [(458)](https://www.softwareadvice.com/server-backup/nakivo-backup-and-replication-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.76Value for money - 4.83Customer support - 4.68Functionality Pricing Starting at $99.00 one time Get Price Alternative Product [MSP360 Backup](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/) 4.6 [(249)](https://www.softwareadvice.com/disaster-recovery/msp360-backup-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.52Value for money - 4.43Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Cohesity](https://www.softwareadvice.com/cloud-management/cohesity-profile/) 4.6 [(54)](https://www.softwareadvice.com/cloud-management/cohesity-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.55Value for money - 4.65Customer support - 4.56Functionality Pricing Available upon request Get Price ## Unitrends MSP Pricing and Plans Starting price: $2.00 per month Free Trial Free Version Basic $2.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Unitrends MSP Features - Popular features found in Data Management Access Controls/Permissions Activity Dashboard Automatic Backup Customer Database Data Connectors Data Import/Export Data Migration Data Quality Control Data Security Data Synchronization Data Visualization Multiple Data Sources - More features of Unitrends MSP Alerts/Escalation Archiving & Retention Backup and Recovery Backup Log Backup Scheduling Cloud Backup Compression Continuous Backup Dashboard Disaster Recovery Duplicate Detection Encryption HIPAA Compliant Incremental Backup Local Server Options Remote Server Options Reporting & Statistics Scheduled/Automated Reports Secure Data Storage SSL Security Status Tracking VM Backup Web Access/Restoration ## Unitrends MSP User Reviews Overall Rating 4.3 Ratings Breakdown 5 46% 4 46% 3 0% 2 8% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.6 Functionality 4.5 Have you used Unitrends MSP and would like to share your experience with others? Mike A. Verified reviewer Medical Devices 11-50 employees Used daily for more than 2 years Review source Reviewed November 2017 It Just Works 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I like that there are disks and NO TAPES. It makes for very very reliable backups and restores. Unitrends is a company built on Customer Service. When we started with them, the person you got on the phone with brought the issue to resolution. Now things are different, but it does not feel like you are just a number. They really want to make sure you get a satisfactory outcome. Onboarding was pretty simple and painless. I would recommend them to everyone. In the almost 7 years we have used it, there have been very little problems. And the problems we did have got resolved. DO I wish that sometimes they were resolved differently or more quickly, sure. But at the end of the day, we did get to a resolution. Cons: I hate when the UI changes significantly and it makes it very hard to find or do what I want to do. I wish they had their own sales. I hate going through a third party. It was so much simpler going through Unitrends for all of my needs, questions, or upgrades. Read More EO Eddie O. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Review source Reviewed June 2023 great backup software 4 It's been a key product for years when it comes to DR Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: love how simple it is to setup and configure a new back up and how nicely it integrates with VSA Cons: Lots of issues with cold copying backups and the support for such issues doesn't seem to get looked into or gets bounced to the external company even when the issues are proven to be in the unitrends client., Now that Kaseya has merged with Datto it's becoming less useful for MSP's and the being bound in contract makes it impossible to switch without incurring fees. Read More CC Cj C. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed June 2023 Ok backup and recovery suite, good if you use physical appliances 2 The portal is nice for managing all clients, but overall user experience is not great. The whole product feels like it was just slapped together and is not polished. Ratings Breakdown 4 Ease of use 3 Value for money 4 Functionality Pros: It integrates with other Kaseya products and the backups are deduplicated. Cons: The core custom version of CentOS they are using is garbage. There are constantly issues with random components that need a redeploy to fix because they don't know how to fix their core. The UI is a buggy mess sometimes and things just don't work right in it. Support response time is pretty bad, considering they are a backup and DR company. When support does answer, they usually default to a few common solutions that don't address the root cause of the problem. Read More Andrew M. Verified reviewer Construction 51-200 employees Used daily for less than 2 years Review source Reviewed November 2017 Unitrends is a Great Backup Appliance 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of Use. Great Tech Support! Support will be your best experience. They have the best people there. Not only do they fix any issue you have but they also double check how you've setup your backups to make sure they will successfully backup. When I took over from the prior administrator Unitrends found out for me that several of the backups were not being properly backed up. Thus I would have had nothing to restore from. I use the physical appliances and Forever Cloud with DRaaS, and a RXDA to do quarterly archives. Cons: Cost. All devices like this will have a higher cost. Unitrends was the best price point but expect to spend money for this! Quotes were still less than the competitors! Read More MS Michael S. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Review source Reviewed June 2023 unitrends saved us many times 4 Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Unitrends MSP is the best bang for the buck we have found with the features close to Datto BCDR at more than half the price. Cons: Support can be flukey at times and provide incorrect answers Reasons for choosing Unitrends MSP price and features Read More JM Jim M. Verified reviewer Retail 501-1000 employees Used daily for more than 2 years Review source Reviewed August 2019 Unitrends Backup Software 5 Unitrends has provided the ability for fast, inexpensive, reliable and secure backups. On the few times contact with tech support was needed, they provided quick and accurate support to resolve our issues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Configuration of the application is quite simple and having the benefit of "incrementals for ever" allows quick backups. The ability to utilize the Unitrends appliance for backups makes it very easy to upload backup data to the cloud as a secure off-site location, and it eliminates the need for high cost massive storage for on-site archival of data. Cons: Truthfully, there is NOTHING I dislike about this software Reasons for choosing Unitrends MSP Unitrends ease of configuration and value were major factors in its purchase Read More BG Bernard G. Verified reviewer Government Relations 51-200 employees Used daily for less than 2 years Review source Reviewed October 2023 Unitrends MSP 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Automatic testing of the backups. System will test all components of the server that is required for the backup to be successful. Cons: Price would be the only issue that I would have with the prpduct. Read More TM Tina M. Verified reviewer Information Technology and Services 11-50 employees Used other for more than 2 years Review source Reviewed November 2017 Essential to a DR plan 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Incorporating a Unitrends Cloud Backup solution in your disaster recovery plan is essential. Unitrends offers a reliable and proven solution. Read More Eric W. Verified reviewer Telecommunications 1001-5000 employees Used other for free trial Review source Reviewed November 2017 Easy to use and quick 4 Ratings Breakdown 5 Ease of use 4 Functionality Pros: Very simple UI, so its easy to use. Backups and restores are very quick. Their support is top notch. Cons: The SQL and Sharepoint backups can be a bit touchy. Sometimes takes a little extra configs for those. I wish their was better reporting storage for long term lookups Read More Bartt N. Verified reviewer Government Administration Used other for less than 6 months Review source Reviewed December 2017 Great Product, Easy to Use 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Reliability and ease of use. We have been able to do full VM and file level recoveries quickly. Integrates with VM and physical mix. Cons: Cost of product and life expectancy. Should be building products with 7-10 year life. Onboarding not very automated. 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