All BDRSuite Reviews

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Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

useful backup recovery and replication tool

enjoyed implementation as this was perhaps the most customer friendly vendor team that we have worked with and even as of date post implementation support is really exceptional.

PROS

It is reliable, comes with a good web interface to get started and supports multiple platforms. The best part is the exceptional customer support that we get from the team on an ongoing basis. It is easy to set up and get started when not in a big cluster environment.

CONS

There are two things that I would like to point out - version upgrades should be made much simpler than the time consuming process at the moment and also the ability to support linux environment especially recover at an individual file level should be made on par with windows file recovery process.

Reason for choosing BDRSuite

We went this vendor simply because of the speed at which this tool can be implemented in a simple hypervisor environment comprising of windows and linux.

Forrest

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Good product for SMB

Overall experience is great, most of time it's running quietly, no issue on recovery

PROS

Support VMware backup, Windows server backup, it's versatile

CONS

Scheduling additional full back is a bit harder to understand

Reason for choosing BDRSuite

It's cost is better, it supports the free edition of ESXi

Vendor Response

Thank you for your review. Good to know that our product has met all your backup requirements. For any queries, you can reach our team through vembu-support@vembu.com.

Replied September 2022

Tjaart

Information Technology and Services, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Vembu BDR Review - Tjaart - Freelancer

I am very happy, its generally reasonably easy to set up and highly reliable, the free version can help a great deal with small enterprises and for bigger businesses it is cost effective.

PROS

The reliability of backups. I used Altaro for a long time and sometimes had issues. I have never had an issues on Vembu with failing backups, Jobs always run on time without errors.

CONS

In the latest version there is a glitch when mapping network drives the file path is not allowed to have a space and took 2 days to figure out as it was not a problem on previous versions of Vembu.

Reason for choosing BDRSuite

Reliability and Cost was a factor for me.

Reasons for switching to BDRSuite

Reliability and Cost was a factor for me.

Bob

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2022

Great product when it working

PROS

Price, it's cheap and confusing as long as it's working

CONS

The need for Vem u to remote in for most issues

Reason for choosing BDRSuite

Pricr

Reasons for switching to BDRSuite

Cost

Vendor Response

Thank you for the BDRSuite review. For any queries, you can reach our team through vembu-support@vembu.com.

Replied September 2022

Abdelhak

Banking, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Best alternative for Veeam

I still use BDRSuite for a disaster recovery plan of a Cisco CUCM Solution installed in a VMware hypervisor, allongside with another backup solution. the backup jobs are running fast and it's configuration and troubleshooting is very easy. I like it, and I'm looking to add more automation to it .

PROS

I liked it's web client management interface instead of heavy software

CONS

I didn't appreciate much the backup job configuration assistant. It would better if it was in one single page

Reason for choosing BDRSuite

I was just trying it in a test environnement, then i decided to use it as the main backup software in a new project.

Vendor Response

Hi Abdelhak, Thank you for sharing your feedback on BDRSuite!

Replied March 2024

Daniel

Information Technology and Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed August 2022

It's good but needs more polishing

Overall the software is great for being free. I'm wouldn't be confident or as likely to recommend it as a purchased product at the price point they are asking. Their whole product and documentation need improvement before I would have confidence in recommending it to other companies that would use it in their production environment.

PROS

I like that I can back up 10 VMs with the free trial and perform restores. As a small business owner, it's hard to find software that is affordable for small environments. Once the software is installed and running, it works fairly consistently.

CONS

Their documentation needs improvement both from a base framework perspective and from a version-to-version perspective. Some of the documentation is only for the older version and references things that aren't present in the newer version. This out-of-date information is the only information available for the feature or topic. The errors could be more informative in some instances. having to google the error because searching their KB area doesn't show any results for the error is frustrating. I would prefer to not have to be the beta tester of the software and constantly report missing information in regards to error messages that aren't helpful or documentation that isn't for the new version. The overall site navigation needs help. The installation process for the agent on headless/core server OSes could use improvement. The uninstallation and reinstallation process should be smoother if you're attempting to do a repair because a version update broke something. When upgrading, sometimes the agent on the target server needs upgrading but doesn't auto upgrade and so you have to dig through older versions' documentation to find the command to uninstall and then reinstall. It should be in the upgrade notes that this upgrade may need XYZ done in case of a failed upgrade. Restores aren't as elegant as they could be. Restoring a Domain Controller causes issues that aren't documented as possibilities. The issues aren't related to the DC, but due to the way, the restore is done.

Reason for choosing BDRSuite

Free for up to 10 VMs.

Vendor Response

Thank you for the BDRSuite review. We are continuously enriching content in our User Guides and Knowledge Base. We have forwarded all your feedback to our Technical Documentation team and will use it to further improve it. For any queries, you can reach our team through vembu-support@vembu.com.

Replied September 2022

David

Libraries, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Mostly good

PROS

I like the combination of incremental and full backups. We keep offsite backups and this makes it easy to implement. The tech support people have done good work to get my backups working when I needed them.

CONS

After upgrading from 5.1 to 5.2, the incremental and full backups took 3X as long to complete. I was on vacation so I waited till I got back to work. Miraculously my backups speeded back up after about 3 weeks with no intervention on my part.

Reason for choosing BDRSuite

features and price.

Carl

Computer Software, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2023

For professional on-premise system administrators only

Not good. I wish the company well, but they have a dis jointed support and on-boarding process. The product does appear well built, but software without the proper support and consulting services is almost worthless, particularly mission critical software such as a backup system.

PROS

Appears well featured, tested, and designed. I can't speak to the product's ease of use as I couldn't find any help and constantly got the rund around from support, sales, etc... wasted my time, and made me wait needlessly. A "We can't help you" would have been much preferred to empty promises, which is what I got.

CONS

Got the run around when I needed them, and constant drip campaigns following up when I didn't. It just seems they're not well organized. I didn't expect free support, and offered to pay consulting time to help me on-board the product (I'm not a professional system admin) and they insisted on free on-boarding. Ok, fine ... but then promised to meet and schedule time with someone, but never followed through. Because Vembu is not a big enough company (I like that) the downside is nobody on Upwork knows the system, so my only option was self help, or relying on them... and the later was a mess.

Reason for choosing BDRSuite

Thanks to Vembu I never actually got a chance to choose them.

Reasons for switching to BDRSuite

It appeared they were much more robust. Guess I'll never know.

Vendor Response

Thank you for the BDRSuite review. We take customer satisfaction very seriously and we apologize for any inconvenience caused. We understand that you were disappointed with our support and onboarding process. We're committed to providing excellent service to meet our customers' needs. We'll look into it to make sure it doesn't happen again. We hope to have the opportunity to serve you in the future.

Replied March 2023

User Profile

Edwin

Verified reviewer

Plastics, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Best Backup suite, Silafrica Tz.

So far the software meets our requirements.

PROS

You get everything about backup and restore undrr one roof/ package.

CONS

No mobile app yet to monitor alerts and processes apart from emails.

Reason for choosing BDRSuite

Ease deployment.

Reasons for switching to BDRSuite

Too expensive and fewer options.

Vendor Response

Thank you for the BDRSuite review. Your suggestion for mobile application support has been added to our roadmap. For any queries, you can reach our team through vembu-support@vembu.com.

Replied September 2022

User Profile

Raymond

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Good backup software, bad strategy

PROS

Easy to install and configure. Great support.

CONS

At some point Vembu decided that they did not need any resellers / MSP's anymore. They did want to deal with the customers directly. As we do the backups for (almost) all of our customers, we couldn't use it anymore. So, we switched to another brand. Later Vembu reversed this (stupid) strategy, but for us it was too late, we did switch already.

Craig

Mechanical or Industrial Engineering, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2022

Good server backup, reasonable price

Seems to do a good job of backups. Occasional issues that technical support has helped with.

PROS

Low initial cost. Complete backup solution for server OS.

CONS

Can be too complex for a simple server setup.

Reason for choosing BDRSuite

Cost

Reasons for switching to BDRSuite

Not happy with BE.

Vendor Response

Thank you for the BDRSuite review. For any updates or queries, you can reach our team through vembu-support@vembu.com.

Replied October 2022

yogeesh

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

good backup solution will cost effective

very good product.

PROS

what you will invest will get more than that in terms of time and knowledge. The software is very light it takes less space. UI is good to see and with in 2/3 use we can learn how to operate the backup solution. most of time unable to restore the vm, during that we need to use some kb article shows in the ui tool and we can solve by our self.

CONS

mobile application is missing. This would help us to see and take necessary action.

Reason for choosing BDRSuite

lesser price with good returns in terms of time and we can learn our self.

Vendor Response

Thank you for the BDRSuite review. Your suggestion for mobile application support has been added to our roadmap. For any queries, you can reach our team through vembu-support@vembu.com.

Replied September 2022

Nebiyu

Machinery, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

my time with Vembu

I mostly use Vembu for backup and restore. and it always does what's it's designed for it take backup in schedule time, from all the users restoring is very simple and it takes very small space on the file server

PROS

the backup system is very friendly easy to use and it's compatible with most operating system also give you the option to take backup to AWS

CONS

Honestly speaking to my interest of business it's all good enough

Vendor Response

Thank you for the BDRSuite review. Good to know that our product has met all your backup requirements. For any updates or queries, you can reach our team through vembu-support@vembu.com.

Replied October 2022

Sebastian

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Me gusta.

PROS

Es una herramienta muy versatil intuitiva y facil de utilizar me gusto mucho.

CONS

No tengo ningun inconveniente con este aplicativo me gusta.

Riaan

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Vembu BDRSuite

Vembu BDRSuite is a great product, very easy to use and works great

PROS

setup is easy, deployment easy and quick

CONS

can't think of any negative point on Vembu BDRSuite

Reasons for switching to BDRSuite

needed a good backup system

Vendor Response

Thank you for the BDRSuite review. Good to know that our product has met all your backup requirements. For any updates or queries, you can reach our team through vembu-support@vembu.com.

Replied October 2022

massimiliano

Telecommunications, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

a good software to save your investment

Vembu help me, when my user delete in accidental way a file. in short time i can put the copy at the user that has open a ticket to me. In the same way i can rebuild a Vm if fail for any reason, the possibility to start the macchine. same if the entire host fail, and i need to rebuild in quick way the virtual infrascruture.

PROS

This software hel me, in short time, to rebuild a data lost or vms. easy and powerful, let me the possibility to get the right protection to my company. good job

CONS

The solution it is fantastic, but havea old type interface GUI. would be fantastic improve the interface with betterr graphic, where will be improve the semplicity of use respect people that have low experience in this scenario.

Reason for choosing BDRSuite

na

Vendor Response

Thank you for the BDRSuite review. We are continuously improving the BDRSuite user interface for the best user experience. For any updates or queries, kindly get in touch with our team through vembu-support@vembu.com.

Replied September 2022

Anonymous

51-200 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Sami Group of Companies IT Manager Vembu Review

I was lost my files before but for now Vembur Server Backup are saving my files automatic as when i lost file or document on computer i can get it back from Server because Vembu will allready save it.

PROS

What i like most from this software is the way it collect files from more than one computer automatic after every 1 hour this software is completefully.

CONS

In this software for sure i get all the features i want for my Server backup it do all jobs of server backup.

Reason for choosing BDRSuite

I choose Vembu because from the first time i see it from my Brother mr. Edwin Bhakome from Solafrica Tanzania i loved the way its work. And i decide to use Vembu also.

Vendor Response

Thank you for the BDRSuite review. Good to know that our product has met all your backup requirements. For any updates or queries, you can reach our team at vembu-support@vembu.com.

Replied October 2022

ioannis

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Vembu BDR Suite Review

All Esxi Backups can be managed. No need for VMWAre Center. I haven't tested for FileServer Backups and Windows HyperVisor

PROS

Runs on Linux. Very nice interface, easy to create backups

CONS

Some bugs that I have to call suport to fix. Perhaps a KnowledgeBase with instructions could help

Vendor Response

Thank you for the BDRSuite review. We are continuously enriching content in our Knowledge Base and we have forwarded your feedback to our Technical Documentation team. For any updates or queries, you can reach our team through vembu-support@vembu.com.

Replied October 2022

User Profile

Jarah

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2022

Vembu

PROS

Easy to deploy and use, after a little bit of a learning curve.

CONS

Competitive product, but I would have liked to see the ability to save to other clouds, not just their own.

Vendor Response

Thank you for the BDRSuite Review. BDRSuite supports object-based cloud storage - S3, S3 Compatible, and Azure Blob, which you can use to store the primary backup, backup copy, (or) offsite copy data. If you need assistance with storing backups on Cloud, you can reach our team at vembu-support@vembu.com

Replied September 2022

Vedveer

Information Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2023

Backup Solution for SMB at low cost

PROS

It offers a range of backup options, including file-level backup, image-based backup, and application-aware backup, to cater to different business needs.

CONS

Nothing as such but data compression and speed need some improvement

Vendor Response

Thank you for your review on BDRSuite. Good to know that our product has met all your backup requirements. If you have any questions, contact our team at vembu-support@vembu.com.

Replied March 2023

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