EBANQ

RATING:

4.7

(16)

About EBANQ

EBANQ is a mobile-based white label online banking system that NeoBanks, Electronic Money Institutions (EMIs) and other financial service providers across all continents have been using to power their businesses. The system is up and running within 24 hours and is customizable to your brand identity. You can find a free demo and detailed video tutorials by going to the EBANQ home page. The system enables users to manage their accounts, view current balance and recent transactions, receive notifications, and more. Bank administrators can manage users, account types, transactions and communicate with the users. EBANQ mobile apps for iOS and Android can be connected to any existing EBANQ web banking platform thus enhancing the end-user’s experience. All functions availa...
EBANQ login

EBANQ Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for EBANQ

1 - 5 of 16 Reviews

User Profile

Christian

Verified reviewer

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Perfect customer experience

From beginning until finishing of the deployment, we had a perfect communication. And even now, once running the system, the Ebanq-Team is here for us any time we request them in a absolute record time. A real pleasure to work with a company which works smoothly.

PROS

easy to use, very intuitive and user oriented

CONS

nothing to claim for now, the deployment was fast and the team helped a lot

Anonymous

10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2018

Banking Software That Provides Secure Transactions

PROS

EBANQ allows my clients to input their information in their system which is safe and secured. They can transfer their funds to different accounts, here or offshore with no hassles. Its features are user-friendly and straightforward. Very easy to use, even for the non techies.

CONS

The features are simple and basic but is exactly what we needed. I don’t see any problems so far. The fact that it’s not complicated to use makes it so much better.

Craig

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Perfect Fit

We have been using Ebanq for over 3 years now and have no regrets. It is the perfect balance of features vs cost while remaining flexible to build upon and adjust to our needs. The team is always responsive and everything has been online and stable throughout our entire usage period.

PROS

- All in one solution with front end client portal and back end operations/admin portal as one package. - Modern easy to use interface. - Feature set covers our needs without having a lot of extras you will never use but is customizable to add features you need.

CONS

The interface of the current version has a few "Quality of Life" options missing but are already in the next version. Overall I knew what it offered and was fine with us so no real cons as it does what it is advertised to do.

Kiri

Financial Services

Used daily for free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

Best Online Banking Software

We are very excited to share our experience with using the Ebanq online banking software. It comes with a beautiful, clear and easy to use interface. It's jam packed with features that allow us to enhance the service we offer to our members. The customer service and technical assistance is of the highest and most friendliest customer service we have experienced. We have used other software before, none has compared to our experience with using the Ebanq Software. We highly endorse this product.

PROS

Everything.

CONS

There are some functions that we would like to add as a customized option. I believe Ebanq have the team and expertise to offer customized options for our business.

Justin

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2018

They were very helping getting set up. The software is easy to navigate.

PROS

Once the IP was designated it has integrated seamlessly into our website. Nobody knows they are going from our site to Ebanq

CONS

It does not support stock/bonds and there is no mobile app. It does not render correctly on some mobile devices

Vendor Response

Hi Justin, Thank you for your review! Please note that we indeed have mobile apps for both iOS and Android. Free demo can be downloaded from the app stores. We have also emailed you the relevant information. Best Regards EBANQ Team

Replied May 2018