Processmaker is easy to use and customize. Highly recommended.

- This is an open source software that allows the easy automation of manual processes. - Processmaker gets rid of the need for paper authorization with the use of digital signatures - Easy to define and create a workflow process with the use of drag and drop objects - The user interface is easy to use and understand - Easy Integration with emails and financial systems

- Processmaker still has some compatibility issues with Internet explorer - License is expensive - As useful as this tool is, the ability for end users to reopen cases will be welcome

Truly workflow has been simplified, regular office business processes have been automated. Instead of having to carry papers about from one office to another for approvals I can simply create a form On processmaker and route them digitally through the required offices

I really like the idea of the Rich text for the email template building. The rich text enables me design email templates without having to write the html scripts. Furthermore,The pm functions are easy to understand and it's very easy to call the variables out on any dynaform. Lastly, this application supports Javascript which is the simplest language to learn. With the javascript the forms can be controlled to suit the business requirements. Forms can also be easily customized using html in the panel web control feature.

The mobile application version needs a little attention. The mobile application is great because it makes users in out office location take on pending request without having to use a desktop. However, I think processmaker should work on the interface and response of the mobile app to enhance user experience .

ProcessMaker allows you to customize most aspects of your processes including the forms, the underlying logic, and email notifications. If you are asked to create a complicated system, it can probably keep up with you.

When we tried to use many of the features we discovered that there were bugs in those features. When I first setup a process, I had about 10 confirmed bugs in their bug tracker. It takes 6-12 months for bugs to get fixed in my experience and every time they release a minor update it fixes one of the bugs and adds a new one. For example, the search feature has been broken for several months now, so users have to use the reporting module to search for past cases. It runs much slower than the built in search.

Started to used for quality process, connecting franchises and vendors to validate changes.. it was really usefil as we could engage several stakeholders that before had a very manual process.. process timings wer reduced from 30 days to less than 2 The interface is very web basic, but it has helped us significantly in our digitalization and process oriented journey

Very open BPM platform, can be connected to multiple platforms

Usability, ease of use is reasonable but a little updated

ProcessMaker is a good BPM software, it allows you to design our own web forms as the start of the workflow, action by email is also a good function for manager level to approval the request.

ProcessMaker helps our organization to transfer many business process into digital business process.

I think web entry form should be more flexible for user to design based on more front-end frameworks. Interface of ProcessMaker can be more cool or not just a software.