--- title: "baxus Software Reviews, Demo & Pricing - 2026" description: "Review of baxus Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/barbershop/baxus-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Salon Software](https://www.softwareadvice.com/salon/) / baxus Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # baxus Review From NZ$8 Free trial 1 plan Wondering if baxus is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview baxus 4.6 [(22)](https://www.softwareadvice.com/barbershop/baxus-profile/#reviews) Pricing Pricing available upon request ### About baxus baxus is a cloud-based salon management solution. Primary features include appointment scheduling, online booking, client detail management, reminders, marketing, stock management, point of sale (POS) and voucher management. Other features include staff and business target management, staff rosters and rescheduling management. The appointment booking module allows users to view, create and change appointments, as well as reserve rooms and equipment. Clients can create bookings themselves using the online booking feature. Salons can implement cancellation policies online, take deposits and change bookings. The POS feature allows users to sell services, products and packages, track payments and add discounts. Users can manage stock, set prices, receive orders and update stock levels. baxus is offered in a subscription pricing. It is compatible with Windows, Mac and Linux operating systems. Support is offered via email and over the phone. Wondering if baxus is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. ## baxus User Interface ## Popular baxus Alternatives Main Product baxus 4.6 [(22)](https://www.softwareadvice.com/barbershop/baxus-profile/#reviews) Ratings Breakdown - 4.68Ease of use - 4.84Value for money - 4.79Customer support - 4.43Functionality Pricing Available upon request Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3651)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1172)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5758)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [EasyWeek](https://www.softwareadvice.com/retail/easyweek-profile/) 4.7 [(98)](https://www.softwareadvice.com/retail/easyweek-profile/#reviews) Ratings Breakdown - 4.69Ease of use - 4.55Value for money - 4.65Customer support - 4.46Functionality Pricing Starting at $12.50 per month Get Price Alternative Product [SimplyBook.me](https://www.softwareadvice.com/medical/simplybookme-profile/) 4.6 [(1288)](https://www.softwareadvice.com/medical/simplybookme-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.51Value for money - 4.54Customer support - 4.44Functionality Pricing Starting at €9.90 per month Get Price ## baxus Pricing and Plans Starting price: NZ$8.00 Free Trial Free Version Basic NZ$8.00 per user Plan includes: - 24/7 Online Booking - Goodbye No Shows - Marketing That Works - Motivate With Targets. - Painless Point of Sale - Quick Client Details - Stock Made Simple - Ultimate Appointment Book - Work Wherever Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## baxus Features - Popular features found in Salon Calendar Management Client Database Confirmations/Reminders Electronic Payments Email Marketing Employee Management Inventory Management Mobile Access Multi-Location Online Booking Point of Sale (POS) Recurring Appointments - More features of baxus Appointment Management Appointment Scheduling Billing & Invoicing Booking Management Booth Rental Management Client Management Client Profiles Commission Management Customer Database Customer History Data Import/Export Drag & Drop Invoice Management Loyalty Program Marketing Automation Mobile Grooming Payroll & Commissions Performance Metrics Real-Time Reporting Reporting & Statistics Sales Reports Service Catalog Staff Management Third-Party Integrations Wait List Management ## baxus User Reviews ## baxus customer ratings - Overall rating: 4.6/5 - Total reviews: 22 ### Rating distribution - 5 stars: 15 reviews (68%) - 4 stars: 5 reviews (23%) - 3 stars: 2 reviews (9%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 4.4/5 --- Have you used baxus and would like to share your experience with others? ### Simple to set up - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have found reports and general use functional and practical #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond. #### Cons The separate phone number for the reminder text messages confuse customers. --- ### Amazing online diary - Overall rating: 5/5 - Reviewer: Gillian M. - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In all I am delighted with this service. Keep up the good work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I find this system easier and more functional than any other I have used in the past. I probably don’t use half the features available I mainly use the diary which sends out reminder texts to clients lets me store record cards it’s a godsend I also use the stock menu these features really help me with my every day running of my Salon. #### Cons Occasionally we have had no internet access in salon therefore I have to access through my mobile which is a slight pain also I still have clients replying occasionally to their text reminders both of these are through no fault of Baxus. --- ### Satified - Overall rating: 3/5 - Reviewer: Tamara W. - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. im satisfied with baxus as it is an easy software to use, i dont need anything too full on at the moment and although there are certain things that have made working much easier and quicker with other software companies i dont think they are necessary (just something that would be good to see improved) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The software is easy to use, has everything you need to run your salon sufficiently. I always get a clear answer to any queries i have and a quick response rate. #### Cons There are certain areas that could be added to the software to make things a little easier in other aspects. ie: reports could be a bit more indepth, one that would be helpful for ordering would be an in salon stock and retail report so we can see what has been used and sold and just reorder those products. immediate updates rather than waiting the 30mins. make it easier to find colour history when clicking on a clients appointment. maybe having their colour history on the left hand side as well. --- ### Beat on the market - Overall rating: 5/5 - Reviewer: Craig P. - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was one of thrbfirst to use backs 5 years ago and have never had any problems. It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment. #### Cons Honestly nothing. Maybe one thing is to be able to add a permanent lunch break in my diary instead of Having to do it on each day --- ### very happy client - Overall rating: 5/5 - Reviewer: michelle p. - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I started with Baxus only 5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade and add features regularly. my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud" which means it is accessible 24/7 . I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy to use and its in the cloud so available 24/7 #### Cons stock needs more reports and needs a "time Clock" for staff. --- ### Great program for the price - Overall rating: 4/5 - Reviewer: Alecia H. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love the ease of online booking. It should be great if there were a few more features related to the customer data base. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The cost is great compared to other programmes. There is always customer service help when you need it. They are great. #### Cons Some things are quite basic what you can and can't do. There always seems to be an odd glitch in the system. But like I said it is a cheaper programme so to be expected. --- ### 6 months in and still good - Overall rating: 5/5 - Reviewer: Kate M. - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. From tracking stock levels, taking bills, recording client info, reports to scheduling appointments #### Cons Text message length is limited. No option to send either a text or email individually. Once a booking is created it will not have confirmation details updated if you then update confirmation details (if you edit the confirmation message for any reason, I actually moved premises and had to go through and delete and rebook each individual appointment, time consuming and should have been unnecessary) --- ### It has been a life changer and saver - Overall rating: 5/5 - Reviewer: Skye M. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! Customer service is very supportive! They have helped me with mail chimp! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The price was what first got me. The easy and convenience of booking in clients and confirming bookings all without me having to worry. Being a soul trader it can be overwhelming at the best of times, baxus just takes care of all my admin! #### Cons Not much I have to say! It’s so easy to use! --- ### Terrible lack of support - Overall rating: 4/5 - Reviewer: Dominika D. - Industry: Leisure, Travel & Tourism - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered none #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Easy to use and simple, good pricing. everything was really easy to set up and we were looking forward to using the system. #### Cons The system failed to issue notification on new booking. We reported this multiple times and never had any reply. Now I a, not sure how to cancel the subscription. #### Vendor response Hi Dominika Thank you for your review and your positive comments about the system and pricing. We are incredibly sorry for the experience you have had with our support. We don't want any of our customers to have experiences like this and we understand your frustration. I believe someone has since been in touch with you. Unfortunately, baxus doesn't send notifications for new online bookings, however, the booking does appear as a highlighted message within the appointment book. We have created a feature request for new booking notifications so it may be added in the future. We have also taken your feedback about our support on board and endeavour to do better in future. Thank you, Anna Replied July 2017 --- ### Great for small salons - Overall rating: 5/5 - Reviewer: Ashleigh O. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love baxus. Easy to use and good for my self employed salon #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, cost effective, automatic txts able to be sent at different times #### Cons Client profiles don’t update all appointments when you update their client info so if you add a cellphone number after you have created appointments it doesn’t add it. --- Showing 1 - 10 of 22 Reviews Load More Reviews ## Other Top Recommended Salon Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **32** times [Meevo](https://www.softwareadvice.com/retail/meevo-profile/) **4.4** (278) Recently recommended **20** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (389) Recently recommended **13** times [Phorest](https://www.softwareadvice.com/salon/phorest-profile/) **4.8** (431) Recently recommended **6** times Stuck Between Options? 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