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baxus vs Goldie
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.8 / 5
Value for Money
4.8 / 5
4.6 / 5
Customer Support
4.8 / 5
4.8 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
October 25, 2018
November 15, 2024
Pros/Cons
Pros
- I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond.
- The value of this software is amazing, there is part of you who thinks its too good to be true. Trust me it delivers exactly what it promises.
- It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.
Cons
- The system failed to issue notification on new booking. We reported this multiple times and never had any reply.
- The separate phone number for the reminder text messages confuse customers.
- Text message length is limited. No option to send either a text or email individually.
Pros
- I have been using it for years, It is reliable, affordable and easy to use. I definitely recommend it.
- I love how easy it's to use for myself and the clients. Also the client reminders are a great help, I just wished you had it with every plan or able to send automatically with any phone.
- What I love about this app is that it is the perfect service for my small business and it is efficient and dependable. I feel like it's my receptionist.
Cons
- Clients getting confused thinking they must download the app in order to book with me but when they have to use the link its confusing.
- At the moment the lag on booking appointments is driving me crazy , I have done all updates but is so slow and unresponsive.
- It can get costly, as a very small business I cant justify paying £45 to 1 other employee on.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
