--- title: "Zolmi Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zolmi. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zolmi is a good fit for you!" source_url: "https://www.softwareadvice.com/barbershop/belliata-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Salon Software](https://www.softwareadvice.com/salon/) / [Zolmi](https://www.softwareadvice.com/barbershop/belliata-profile/) / Zolmi Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/barbershop/belliata-profile/) Reviews # Zolmi User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 35 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 29 reviews (83%) - 4 stars: 5 reviews (14%) - 3 stars: 1 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The interface is very intuitive and well designed, covering everything I need such as client registration, staff management, services, and scheduling. - Integrates seamlessly with my business model, easy to use for bookings and financial reporting, excellent customer contact to avoid no shows, customer service is second to none as always going above and beyond to help, have recommended as will continue to do so. - The integration with my website is very easy, and clients can use the customer side without any difficulty to book their appointments. ## Zolmi customer reviews Showing reviews 1-25 of 35 (page 1). ### Need a place for gift card redemptionpayments - Overall rating: 5/5 - Reviewer: Elizabeth C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Besides the gift card the booking app works well to book people and the best part is you don't even have to speak to them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick and easy booking and the fact that they keep track of finances is great too. Also when you check your client out it sends a text so they leave a review. #### Cons There is No place to enter the gift card after purchased for online booking. The client ends up having to leave a deposit unread of using the good card, i don't like that. --- ### An almost perfect Tool for every Salon ♥ - Overall rating: 4/5 - Reviewer: Jeremy L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the platform is well designed and easy to get into, especially for non-techs, which is all of our staff execpt me. We're glad we found Zolmi and I would recommend it to every salon that are starting up. If the rating was out of 10, I would give a 9.5/10 :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1. The ease of use. The platform was quickly understood by our staff and even the ones that aren't the most tech savy. 2. Value for money. It's one of the most fairly priced platform for salons out there, which is the biggest plus for us. 3. Appointment management & Scheduling. It's easy to manage everything in the calendar, either from a phone, tablet or computer, we had not issues whatsoever. 4. Customer support. They are great at replying. We almost always get a response within 24h, depending on the subject. 5. Client Management. Might be the easiest thing to manage on the platform. The only thing I'd change/add to the client management, is being able to go directly to an appointment when clicking on it from the client's profile. #### Cons 1. Customer support We're still waiting on the website we were told we'd have, and it's been more than a month without any news. Another thing, there's no place where we can look at what Zolmi's team is working on. It would be interseting to have some insight at what's coming in the future of the platform, and maybe a place where clients could post change request suggestions. 2. Customization options. There's a quite bit of customization in there, but not everything is customizable. I'm not trying to be arsh, the platform is amazing and has a lot going for it, but some things remain hard coded on the platform. I'm certain they'll get there eventually, I have high hopes for Zolmi. ** System Administration | Technology ** I'd like to have more tools. - Import or export data to Zolmi. - API to send inventory/product or client information in batch. - Website builder. - Ability to create views from a list of tables that would be accessible in read-only from the database, or some kind of access to the database in read-only. #### Reasons for choosing Zolmi Ease of use. I was considering deploying an on-prem version of odoo, but we were kind of short in time. We mostly fell in love with the esthetic and ease of use of Zolmi. #### Vendor response Hi Jeremy, thank you for taking the time to leave such a detailed and honest review ⭐ We’re really happy to hear that Zolmi has been easy to use for your whole team, including non-technical staff, and that appointment scheduling, client management, customer support, and value for money have been working well for your salon. That’s exactly what we aim to deliver with our salon management software. We’re sorry to have kept you waiting for the website builder. We’re currently transferring it into the new version of Zolmi, which is why it has taken longer than expected. The updated version is coming soon, and we truly appreciate your patience. To improve transparency, we’ll be starting regular newsletters to share product updates, new features, and improvements with the Zolmi community, so you always know what we’re working on. Thank you again for recommending Zolmi to salons that are just starting out. We really appreciate having you with us. Warm regards, Bartek & Zolmi Team 💛 Replied January 2026 --- ### Great salon booking app - Overall rating: 5/5 - Reviewer: Perry S. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [sensitive content hidden]’s absolutely amazing he gave me a lot of advice on how to run the online system And help with a online presence #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the sms notification service the best as it saves me from losing customers and monitoring no show appointments #### Cons I struggle with getting opening hours and staff hours to a line sometimes my days just go blank on the booking system #### Vendor response Hi Perry, thank you for sharing your experience and for the honest feedback ⭐ We’re really glad to hear that SMS notifications are helping you reduce no-shows and protect your bookings. That’s exactly what we want Zolmi to do for barbers and salons. Regarding opening hours and staff availability, no worries at all. We’ll send you a short video via Zolmi Live Chat showing how to set this up correctly. It’s very easy to navigate, and once configured, your calendar should work smoothly without any gaps. Thank you as well for your kind words about the support and advice you received around running the system and improving your online presence. Thanks again for using Zolmi and for helping us make the platform better. Warm regards, Bartek & Zolmi Team Replied January 2026 --- ### Happy Zolmi Customer! - Overall rating: 5/5 - Reviewer: Amy W. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been happy with Zolmi from the day I signed up, and look forward to continuing to work with the app and crew! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Zomli for over four years now. It’s been a fantastic product to use at my Nail Studio. The tech support, whenever needed, is prompt. The platform is very user friendly and my customers appreciate their appointment reminders. Using Zolmi has made it much easier for me to manage client appointments, and the price point is very reasonable. #### Cons There is nothing that I can say I don’t like about the Zolmi booking software. Any issues I’ve had in the past have been resolved and I look forward to continuing to use the product. #### Reasons for choosing Zolmi I decided to use Zolmi as they had a great price point and right from the start the customer service was fabulous. #### Vendor response Thank you Amy so much for your wonderful review and for being with Zolmi for over four years. We’re really happy to hear our app continues to support your nail studio and makes managing your appointments easier. Your clients loving the reminders is the best feedback we can get. We also appreciate your kind words about our support team. We work hard to be responsive and helpful, and it means a lot to know you feel taken care of. It’s great to hear that Zolmi felt like the right choice from the start, especially after comparing other platforms like Vagaro and Fresha. We’re committed to giving small beauty businesses a simple, reliable, and affordable system that truly works. Thank you again for your loyalty and trust. We look forward to supporting you for many more years. Warm regards, The Zolmi Team Replied December 2025 --- ### Zero regrets, love this system! - Overall rating: 5/5 - Reviewer: Sylvie M. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely love this system!! Very user friendly, the text reminders have been a favourite for myself and my guests! The ability to customize the details in the calendar is very satisfying. Price point is very good and customer service has been lovely! I can’t say enough good things, I highly recommend Zolmi :) #### Cons The only thing I don’t like is that I didn’t find them faster! The system is truly great, has everything you need to run a smooth booking system. #### Reasons for switching to Zolmi This system seemed more geared for salon and simply easy to use and great things to offer! #### Vendor response Thank you Sylie so much for your amazing review! We’re really happy to hear that Zolmi makes your day-to-day booking and client communication easier. It’s great that the text reminders and the calendar customization are helping both you and your customers – that’s exactly what we want for solo stylists and small salons. Your kind words about our support team mean a lot. We’re always here to help you run your business smoothly. And we love your “only regret” – we also wish you had found us sooner! Thank you again for recommending Zolmi. We’re excited to keep supporting your growth with more smart features and updates. Warm regards, The Zolmi Team Replied December 2025 --- ### Affordable software - Overall rating: 5/5 - Reviewer: Hannah T. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered It’s hard to find a good system that covers everything you need to run your business. I’m a sol trader beauty therapist and moved to Zolmi as my last system kept raising cost which became unaffordable. Zolmi has no hidden costs and is a great price for what you get. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The reason I moved to Zolmi is its great value for money. Learning a new software I found it easy to use with great customer support. #### Cons Nothing I can think of. A few features my other app had was more marketing tools but from what I know I think this is coming for Zolmi. #### Reasons for switching to Zolmi Is was to expensive with lots of hidden costs. #### Vendor response Hi Hannah, thank you so much for your lovely review ⭐ We’re really happy to hear that Zolmi has been easy to use and offers great value for money, especially as a solo beauty professional. Knowing that transparent pricing and no hidden costs made a real difference for you means a lot to us. It’s also great to hear that our customer support helped make the transition smooth. We’re continuously expanding our marketing tools, so more features are on the way as Zolmi continues to grow. Thank you for choosing Zolmi as your beauty business software. We’re delighted to support your journey. Warm regards, Bartek & Zolmi Team 💛 Replied January 2026 --- ### Best booking system i have used. - Overall rating: 5/5 - Reviewer: Ashlee H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really great. Wonderful communication. Great features and well priced. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use. And the many features #### Cons I would like the packages to be put together a little petter such as being able to sell a pack of 6 of the same service and then have them be redeemed one at a time on the clients profile. Wish it had a POS system #### Reasons for switching to Zolmi Looking for something that had all the features i was after to run my business, that was easy to use, and not too expensive. #### Vendor response Hi Ashlee, thank you so much for the wonderful review. We’re really happy to hear that Zolmi has been easy to use and that the features help you run your salon with confidence. This is exactly why we built our salon software — something simple, reliable, and packed with the tools salons actually need. Thank you also for your feedback about packages. We’ve added a new option through our memberships tool that lets you sell a set number of sessions, and Zolmi will automatically use them up when clients book. No extra notes or manual work required. And just to add, Zolmi does include a full POS system for checkouts and sales. We simply don’t provide physical hardware, so you can keep using any payment terminal you already have. If you ever need help or want to share more ideas, we’re always here on live chat. Thank you for being part of the Zolmi community — we love supporting your business as it grows. Bartek & the Zolmi team Replied November 2025 --- ### Seemed like a good place to start my business..... But.... I found better.... - Overall rating: 4/5 - Reviewer: Marquella A. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been very helpful to get my business up and running, but I think it is time for me to move on to another POS system that actually allows me to take the full payment and give me reports of my sales, like Square Appointments. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The cost of this software is very affordable, But actual use of it is rather frustrating at times. #### Cons Well it does not work all the time on my phone, sometimes when I add an appointment on my phone it does not show up on my computer, I have to try to open things multiple times, Trying to change anything is a pain, it says there is a P.O.S. but I have not been able to figure out how to do this, I can not do group payments, I can not group clients together in any way shape or form, the app is super slow, I can not just click on the time slot to add an appointment just on my phone tho. #### Reasons for choosing Zolmi Because I was new and did not really know the ins and outs of the whole software thing, I have since realized that I made the wrong choice, I need to move to something that is more user friendly and can actually take payments and give me the reports I need to run a successful business. #### Vendor response Hi Marquella Thank you for your feedback, we very much appreciate your comments and will share with the team. We're sorry that we haven't been able to fufill your needs at this point If you need anything to help the move to your new provider, please contact us via live chat 7 days a week and our team will be happy to assist you with whatever you need. Replied January 2023 --- ### Excellent Software That Supports My Business Growth - Overall rating: 5/5 - Reviewer: Karlos C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very satisfied with Zolmi and I do not intend to migrate to another system. It fully supports my business needs and continues to evolve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like many things about Zolmi. The integration with my website is very easy, and clients can use the customer side without any difficulty to book their appointments. The interface is very intuitive and well designed, covering everything I need such as client registration, staff management, services, and scheduling. Zolmi also integrates with Google Reviews, which helps improve Google traffic and visibility. Positive reviews directly support attracting new clients. I consider the pricing very fair, especially because I use the full version and practically all features of the software: online bookings, gift card sales, marketing campaigns, reports, and more. Another strong point is the customer support. It is fast, efficient, and human, I mean no robotic messages. They solve issues quickly and professionally. #### Cons I don’t use the Expenses feature because I believe it still needs improvement. Ideally, it should allow users to simply take photos of receipts or upload files, with the system automatically identifying and categorizing expenses. At the moment, data must be entered manually, and there is no proper way to store digital receipts. Because of this, I currently use another software for expense management. Another important improvement for me would be the ability to classify clients by language. I work with both British and Brazilian clients, and having a specific field in the client profile to register the client’s language would be extremely helpful. This would greatly improve reports and allow more personalized marketing campaigns based on language. #### Vendor response Hi Karlos, thank you so much for your detailed and thoughtful review ⭐ We’re really glad to hear that Zolmi is supporting your salon with online booking, website integration, client and staff management, gift cards, marketing campaigns, and reporting. It’s great to know the interface feels intuitive and helps improve your visibility through Google Reviews. Your kind words about our customer support truly mean a lot to us. Fast, human support is something we care deeply about. Thank you as well for your honest feedback about the Expenses feature and client language classification. These insights are incredibly valuable and help guide how Zolmi continues to evolve, especially for salons working with international clients. We appreciate your trust in Zolmi and are happy to be part of your business journey. Warm regards, Bartek & Zolmi Team Replied January 2026 --- ### Zolmi Review 2025 - Overall rating: 5/5 - Reviewer: Gina V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy with Zolmi and no plans to shift to other software. I hope to continue using it on our expansions. All the very best to Zolmi team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zolmi has been our salon software of choice since Day 1 and we are very happy with the software, very user-friendly with all relevant reports available to be generated for reporting purposes. Commercial terms are also reasonable. And the best aspect is the very high level of customer service. Zolmi team has been very prompt and supportive of all our queries. Keep up the good work. #### Cons I suggest the Inventory tool to be able to general historical reports (stock movements) for a more comprehensive monthly stock take reports. #### Vendor response Thank you Gina so much for your wonderful review and for trusting Zolmi with your salon business. We’re really happy to hear that the software, reports and our support team help you run your salon with confidence. Your feedback means a lot to us. Thank you as well for the suggestion about Inventory and historical stock reports. It’s a great point. We’re currently expanding our reporting around stock and back-bar usage, including more automated tracking and clearer monthly summaries. This will make stock management easier and much more transparent for your team. We’re excited to support your growth and expansions. All the best from the Zolmi team! Replied December 2025 --- ### muy contenta con la app y muy atentos en atencion al cliente, un 10!!!! - Overall rating: 5/5 - Reviewer: Monica p. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros todo me parece un software perfecto para mi sector #### Cons no hay nada que este a disgusto, en general muy contenta con el servicio #### Vendor response Thank you so much for a wonderful review Monica, we are all super happy you are loving the Zolmi app. I will pass your positive comments and your 10/10 on to our customer service team which will make their day. If you have any future support needs or anything you are missing from the app, please contact us via live chat 7 days a week. Replied January 2023 --- ### Es un buen software - Overall rating: 4/5 - Reviewer: andrea a. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Lo mejor de todo es que ya no pierdo nada de datos y ademas los recordatorios para mis clientas ayudan mucho #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Es bastante completo, y tiene muchas funciones #### Cons No es muy rapido entre una accion y otra #### Vendor response Hi Andrea, Thank you for your review and for using Zolmi. I’m glad to hear the system feels complete for your work and that the reminders help you stay organised without losing any data — that’s exactly what we want. About the speed: we have launched the new version of Zolmi that massively improved performance across the calendar and client records. Thanks again for your feedback and for being with Zolmi! Bartek and the Zolmi Team Replied December 2025 --- ### Facilita el trabajo - Overall rating: 5/5 - Reviewer: Maria E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lo fácil q es utilizar la aplicación para mis clientas, todo es muy sencillo, la aplicación siempre esta actualizada #### Cons Que no sean gratis los mensajes de recordatorio, deberían tenerla mas táctil mas moderna es una aplicaciones poco actual #### Vendor response Thank you, Maria, for your kind words and for using Zolmi in your business. We’re really glad to hear that your clients find the app easy to use and that the system helps keep everything simple and up to date. Thank you also for your feedback about the reminder messages and the app design. We take it onboard. We are constantly improving the mobile app so it feels more modern, faster, and even more convenient for you and your clients to use on the go. These updates are already in development and will continue rolling out over the coming months. We truly appreciate you being with Zolmi, and we’re committed to giving you a reliable, easy-to-use salon management software that supports your daily operations. Thank you again for your review! Bartek & Zolmi Team Replied December 2025 --- ### Un programa fácil de usar y que cubre todas las necesidades. - Overall rating: 5/5 - Reviewer: Ana Belén S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Un programa fácil de usar muy versátil y que cubre todas las necesidades del salón, probé otros más caros con peor resultado #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Su facilidad de Uso y el soporte técnico casi inmediato via chat, el equipo entiende perfectamente las necesidades #### Cons Por el momento ninguna, siempre que me ha faltado algo, he contactado con ellos y lo han solucionado #### Vendor response Hola Ana Belén, Muchísimas gracias por tu bonita reseña y por confiar en Zolmi durante más de dos años 🧡 Nos alegra muchísimo saber que el sistema es fácil para tu equipo y que el soporte por chat te ayuda rápido siempre que lo necesitas. Justo esa es la experiencia que queremos ofrecer con nuestro software para salones y centros de belleza: simple, claro y siempre disponible. Si en algún momento tienes ideas de nuevas funciones o herramientas que te faciliten aún más el día a día, escríbenos por el chat. Mejoramos Zolmi continuamente junto a profesionales como tú. Gracias de nuevo por estar con nosotros, Bartek y el equipo de Zolmi Replied December 2025 --- ### Mi opinión - Overall rating: 5/5 - Reviewer: Juan Manuel R. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Satisfacción , desde que utilizo la app tengo más controlado el tema de citas y todo es más fluido, pierdo poco tiempo en coger llamadas #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Agilidad y rapidez para utilizar la app, así como facilidad para trabajar con ella, es muy intuitiva m #### Cons Todo ventajas, no hay nada que no me gusta de ella. Quizás por poner alguna pega el que no disponga de más sms gratis o la posibilidad de avisar aclos clientes por WhatsApp #### Vendor response Hola Juan Manuel, Muchísimas gracias por tu reseña y por confiar en Zolmi en tu barbería. Nos alegra saber que la app te resulta rápida, intuitiva y que te ayuda a ahorrar tiempo en llamadas. Eso es exactamente lo que queremos para negocios como el tuyo. Sobre tu comentario de las notificaciones: ya estamos estudiando opciones con WhatsApp para el futuro y también trabajando en herramientas de mensajería más flexibles, para que puedas contactar a tus clientes de la forma que prefieras. Si necesitas algo o quieres compartir ideas, estamos siempre disponibles en el chat. ¡Gracias de nuevo por estar con nosotros! Bartek y el equipo de Zolmi Replied December 2025 --- ### Cher's Nails and Beauty - Overall rating: 5/5 - Reviewer: Cheryl K. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. First class service and support from Zolmi, thoroughly recommend to my business friends, family and customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integrates seamlessly with my business model, easy to use for bookings and financial reporting, excellent customer contact to avoid no shows, customer service is second to none as always going above and beyond to help, have recommended as will continue to do so. #### Cons To be honest, nothing. never had a problem that couldn't be resolved since moving to Zolmi #### Vendor response Wow, thanks Cher for the amazing review! We're over the moon that Zolmi is working so well for you. I will pass your feedback on to the team. It's fantastic to hear that bookings and financial reporting are easy to use, and that we're helping you reduce your no-shows which is super important. Your kind words about our customer service put a huge smile on our faces. We love going the extra mile for our wonderful clients! And thanks a million for spreading the Zolmi love to your friends, family, and customers. Thanks again for being part of our Zolmi community. Paul - Customer Success | Zolmi. Replied February 2025 --- ### Fácil de usar. Calidad precio muy bien - Overall rating: 4/5 - Reviewer: Judith F. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros És fácil de usar y práctico. Si tienes alguna duda, te responden enseguida. La app para pedir cita funciona muy bien #### Cons Me gustaria poder hacer la web directamente con ellos, si que se puede pero no tiene demasiado para poder editar. #### Reasons for choosing Zolmi Es más económico y es fácil de usar. Es práctico #### Reasons for switching to Zolmi Porqué funcionaba bien y era más económica #### Vendor response Hi Judith, Thank you for your review and for using Zolmi in your business. I’m really glad to hear that the system feels easy to use and that our support team is helping you quickly — that’s exactly what we aim for. About the website builder tool in Zolmi - it offers some customization but I see your point and yes we’re working on adding a few more options there, including AI powered ones :) Thanks again for your feedback and for being with Zolmi! Bartek Replied December 2025 --- ### Muy satisfecha con Zolmi - Overall rating: 5/5 - Reviewer: Maricruz M. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Me gusta mucho ya que ofrece muchas herramientas para manejar tu negocio de la forma más rápida y sencilla #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Es muy fácil de llevar un control de citas y un reporte de ventas #### Cons Que el depósito de los pagos en línea demora más de 24horas #### Reasons for choosing Zolmi Me pareció más amigable el sistema de administración #### Reasons for switching to Zolmi Mejores herramientas y fácil manejo para administración #### Vendor response Hi Maricruz, Thank you for your review and for choosing Zolmi! I’m really glad to hear that managing appointments and sales feels easy for your team — that’s exactly what we want for busy beauty salons. Regarding deposits: Stripe usually settles payouts within 24–48 hours depending on the bank, but we’re monitoring this closely to keep everything as fast and smooth as possible. Thanks again for your feedback and for being with Zolmi! Bartek Replied December 2025 --- ### Gestión de agenda y facturación - Overall rating: 5/5 - Reviewer: Saioa L. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Buena gestión de agenda y de facturación #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Buena gestión, de citas y de facturación #### Cons Pedí código QR para poder acceder más fácilmente a los clientes, y modificar las facturas validadas por error #### Vendor response Hi Saioa, Thank you for your review and for using Zolmi. I’m glad to hear our calendar, appointments and checkout are working well for you. About your notes: we’ve already added a QR code so clients can access your booking page more easily, and for invoices — once an invoice is saved (payment completed), it can’t be edited for fiscal reasons, but you can void it and issue a new one anytime. Thanks again for your feedback and for being with Zolmi! Bartek & the Zolmi Team Replied December 2025 --- ### Recordatorios a whatsap pronto por favor - Overall rating: 5/5 - Reviewer: Ana Belen D. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros La agenda y su organización, poder ver el historial de los clientes… #### Cons No mandar recordatorio a whatsap, me encantaría que el programa recordarse la cita, sería muy comodo #### Vendor response Muchas gracias Ana Belen por tu reseña. Todo el equipo de Zolmi te lo agradece. Buenas noticias... estamos investigando la mejor manera de integrar Whatsapp en Zolmi para recordatorios y otros mensajes. No puedo decirte cuándo lo haremos, pero lo estamos estudiando. Gracias por tu lealtad a Zolmi. Replied February 2025 --- ### con zolmi, duerme tranquilo - Overall rating: 5/5 - Reviewer: Daniel V. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. es una buena aplicacion para tener el crm, las citas y la contabilidad, todo en uno #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros que es una aplicacion muy completa y el precio esta muy bien ajustado #### Cons que el calendario no se puede ver mas pequeño #### Vendor response Hi Daniel, Thank you for your review and for choosing Zolmi. I’m really happy to hear that the all-in-one setup — client records, booking appointments and finances — is working well for your practice, and that you find the pricing fair. About the calendar size: you can scale it in the calendar settings :) Thanks again for trusting Zolmi! Bartek Replied December 2025 --- ### Easy to use - Loaded with features - Overall rating: 5/5 - Reviewer: Kathy D. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall this is a great program and I'm so happy that I found it and switched. It is easy to learn and the integration has been wonderful. When my client clicks to book, I think they have a beautiful experience going from my site to the belliata site and everything has been moving smoothly. The price is affordable compared to some other booking sites and I would highly recommend this program to anyone with a spa or salon. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I had been in the planning stages for my business for over a year and was going to use another booking option, but kept having issues. With only a week before my opening date I decided to quickly onboard something else. I reviewed maybe 5 companies and this one was the perfect fit. I was able to implement it within days and easily integrate it with my existing web design builder with very little adjustment. The customer service from [sensitive content hidden] and his team is so personal, I honestly have never experienced this online before. They are always online ready to help via chat. And I've definitely had a lot of questions! #### Cons As for cons, there are not many that I see. I do wish I could sell gift certificates on my website through Zolmi. I can sell them in person using the program, but I wanted to sell them online like a "service". I ended up building product codes in Stripe and integrating them into my website as a workaround. I have also had a few glitches like not being able to cancel an appointment that I created or issues copying my schedule into the calendar a few weeks out. But the staff helped get those resolved quickly so it wasn't a big issue. I am considering using the website builder option on here and just ditching my other website altogether next year to save money. But to do this I would probably need the option of adding on extra pages that I can edit to make my website fuller. I can't seem to get it all built in just the few pages they offer. I also would love the option for clients to use a coupon at booking or payment options like afterpay for those who pay in full. #### Reasons for choosing Zolmi The pricing was better, it was easier to use and it had more features and customization options. #### Reasons for switching to Zolmi I kept having problems with the booking tool in websitebuilder.com and didn't trust that my clients would have a good experience booking through the system. #### Vendor response Hi Kathy, thank you so much for your excellent review regarding our software (which will be shared with all of our colleagues at Zolmi). We are super pleased to have you as part of our growing community. We will look further into how we can make the setting up of our payments with our partner - Strip. It is important to make it easy for you and other members. Thank you for this valuable feedback and we are glad you were able to resolve the issue. It is important to us that your clients have a great booking experience and seamless with your website and glad that this is the feedback you are getting. If and when you are ready to set up your website with our website builder, please ask if you need any help and we will be delighted to assist you. Thanks for being a valued member and all of us at Zolmi look forward to helping you grow your business. - Paul and the Zolmi team. Replied October 2023 --- ### Este software me cambió la vida - Overall rating: 5/5 - Reviewer: Davide S. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Me cambio la vida, cojo citas en todos los sitios, al bar , al restaurante , ya no tengo que viajar con la agenda de papel. Software espectacular #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Uso la versión gratuita desde casi un año y es increíble, me encanta y a mis empleados también ! No vamos a cambiar nunca más… Lo recomiendo a todo el mundo! Enhorabuena #### Cons Si hubieran los recordatorios en whatsapp sería súper #### Reasons for choosing Zolmi Layout más sencillo #### Vendor response Muchas gracias Davide :0) Es increíble ver que nuestro software para salones ha cambiado tu vida. Transmitiré tus agradables comentarios a todo el equipo, ya que sé que los apreciarán mucho. Es bueno ver que utilizas todas nuestras características en el software, incluyendo nuestras herramientas de retroalimentación de los clientes para ayudar a mejorar su experiencia. Investigaremos la integración de Whatsapp en el primer trimestre de 2023 y veremos cómo podemos utilizarlo para enviar recordatorios de citas y otras notificaciones a sus clientes. Gracias por ser un valioso miembro de zolmi y esperamos poder apoyar su negocio en 2023. Replied November 2022 --- ### Great Value for Money! - Overall rating: 5/5 - Reviewer: Dale L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very User Friendly, The Team is very helpful to assist you with your issues and concerns directly, also the Software is always developing and improving. #### Cons Probably the Marketing Feature related to Acquiring Reviews from the Client of instead having it on email they can have an option on SMS. #### Vendor response Hi Dale, all of us at zolmi very much appreciate you taking time out to give us your feedback and how we can improve. We will releasing our SMS customer feedback module in early 2023 and this will allow you to automate your customer feedback via SMS and not just email which is the process we have at the moment. We know our feedback tool is one of our members' favorite elements in our zolmi. It is excellent to hear your appreciate our dedication to providing our members with the best customer experience and being available to you 7 days a week. We have many many more great features coming out over the coming months which will help your barber shop (as well as salons, spas etc) to achieve your business goals. Thank you for being a valued member and we look forward to supporting you in your needs for a long time to come. Replied December 2022 --- ### The best of Zolmi is the support team - Overall rating: 5/5 - Reviewer: Jessica L. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I appreciate the team always be there for the users. Compare to the similar softwares that I used previously, Zolmi is above all of them and I will keep using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team always helpful and I always get prompted respond. It is a value all in one salon platform software. #### Cons The system is unable to connect merchant service. #### Reasons for switching to Zolmi Value, functional, our client's feedback, support team service. #### Vendor response Hi Jessica. We would like to thank you for your nice feedback and review. Super glad you find our customer support team helpful and always prompt when you contact us via live chat. We will be launching our own merchant service / credit card payment processing in the coming weeks which will allow you to have more flexibility with our no-show protection / deposit functions as well as in person payments when your clients are in your nail salon. It is good to see you are finding zolmi great value and you appreciate all of the features available to you. We look forward to helping you grow your business in the years to come. Replied December 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/barbershop/belliata-profile/reviews/?page=2) --- Zolmi Reviews, Pros and Cons - 2026 Software Advice