Being able to manage my clientes, invoices as well as my favorite feature of selling my photography online.

Absolutely the only way I will keep my appointments lined up! The best feature that I enjoy is selling my photography online. This has helped my company retain and grow tremendously throughout the last two years.

When I first started using book steam I couldn't access it from my phone. As of now I am able to have everything from my desktop on my mobile devices through my business.

Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out.

Very easy to use and very straight forward so it's simple to get done and show others how to use it. Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.). It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee. The client activity history has been great to be able to track client attendance, lateness, NCNS, etc.

There isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone. Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients.

Fairly a straightforward and easy online system for bookings but limited choices of customisations

Easy and simple for users to select respective functions or to set up the back end maintenance

Limited or almost zero of customisations e.g company logo or name cannot be shown from the invoice or customers’ booked classes cannot be linked or synced to their calendars

As a yoga business owner, I have been using this online appointment scheduling software to streamline my booking process, and I couldn't be happier. The user-friendly interface allows my clients to easily book and manage their appointments, reducing administrative tasks for me. The software also sends automated reminders, which has significantly decreased no-shows.

hopefully they will integrate this software with our existing salesforce CRM app in the future

Booksteam is a wonderful tool that has made managing my appointments effortless. It allows me to easily schedule, organize, and track all of my appointments in a single platform. The intuitive user interface makes it simple to navigate through different features and functions.

One of the standout features of this software is its ability to send reminders and notifications to my clients, reducing no-shows and keeping my schedule streamlined. Additionally, the software's integration with my google calendar ensures that I never double-book or overlook any appointments.

Having more payment gateway integrations would be nice.

It has been great! None of my customers have had any issues, it’s easy to use, and customer service answers quickly!

I like that my customers can book a class and pay directly on one site. They also get automated reminders which is great!

I wish when somebody cancelled class, it would automatically refund the customer. I have to remember to go into my payment software and manually refund the customer.

As a yoga business owner, I highly recommend this online yoga scheduling app. It's user-friendly, efficient, and has improved our booking process. Our clients love the convenience of online booking, and it has saved us time and reduced administrative tasks.

I mostly like everything about Booksteam, can't think of anything.

Overall, BookSteam has delivered exceptional value to our business operations and customer relations. It provides a professional touch to our booking system and we're pleased with how it helps our Nail salon run more efficiently.

It took a bit of time for my entire team to get used to all the features available on BookSteam, but once they did, it became an essential part of our daily operations.

We have been using booksteam for a while and it's the best appointment management software we have used thus far. Being able to get our clients to schedule their appointments online has transformed our business drastically. Here is how it works: Booksteam provides us free business scheduling page, we setup working hours, staff hours and our services. We place a 'booknow' button on our business website for our clients to click. Clients then redirect to the booksteam scheduling page, select our staff, services they wish to book and click confirm, that's it. Clients also receive reminders so they don't forget their appointment time, which is amazing! I also absolutely love how I can sync my calendar with my iPad calendar, whenever I get new appointments in booksteam it automatically shows up in my iPad.

Easy to setup, lots of features, can sync my calendar, client email and sms reminders, can view statistics for my business, nice layout

Please add mail chimp integration, that would be really convenient for me.

I appreciate how patient booksteam’s customer service workers are. Very knowledgeable and helpful.

I wish BookSteam had a mobile app. I’m always on the road and it would be helpful to check on my account with having to squint my eyes on the browser.

This software saves so much time on so many things. I used to have to contact workers to see who would be available for a job. Then I would have to enter all of the client info into Quickbooks, import the Quickbooks info into my scheduling software. No MORE! On Booksteam staff can modify and set their own hours. Clients book them and the staff receives all the info they need for the job. My business can pretty much run itself now. I love this software. I have not found one like it yet.

Pros Staff schedule themselves I can have multiple staff and locations Each staff and location can have different services and prices assigned to them Create an online store Promo codes Gift certificates

There is nothing that I do not like about Booksteam. Booksteam is the best.

I use the program daily and overall it’s worked very well without any problems.

We were looking for a scheduling program for our research office, after doing a lot of convoluted research online (the different companies don’t make it easy) I happily came across Booksteam. It meets all our requirements at a great price.

Unfortunately, you cannot reorder the staff in the calendar view, there are staff I like to keep within view at the top of the calendar but there is no option to be able to do this.

Great software! Hope to continue to use this software, well done

This software is the best for busy person, for their hectic schedule it can turn to save their time, this software is a online scheduling tool. Our clients can book online

I cant say any problem with this software, the interface is really simple and nice. Amazing and helpful!

We have been using Booksteam for several months and so far it has worked really well for us. We are not their typical customer as we have a small Staffing Company and we use it to the candidates can schedule interviews themselves with the time slots we have available. It makes it really easy and convenient for us.

Ease of use once you are working with it

It can be a little confusing to set up. Some of the terms that were used when we set it up were not something we typically use.

Overall it was easy

I liked that it easily formated information

It didn't hit a lot of boxes on what we needed

This software is affordable and very useful!

It does not have an app yet :( when they develop an app for it, it will become the BEST!

Many features that make booking process easier and faster such as multiple offices, paypal payments, services+classes, google calendar sync. SMS reminders and notifications are fast and reliable which are extremely helpful in minimizing noshows. Entire site is easy to navigate and operate.

I would like to have my customers to be able to book multiple staff in one room instead of separate schedules.

Used the free trial while trying to find the best booking software for my business. Easy to use, straight forward. Client history is detailed and easy to track.

The text reminder system is flawed, sometimes there is too many options and it could be condensed down to fewer options.

I really like how simple and easy it is for someone to learn and use the software. I also found the customer support very helpful.

I honestly have nothing but good things to say about this software. I have had nothing but good experiences while using this software.

Very good customer support. Quite versatile solutions with plenty of options to select from. Very helpful reports. Beautiful User Interface.

Somehow confusing at set up but that't not a big deal. Some minor issues but again not a deal breaker.

We moved to BookSteam a few months ago and must say that we are really impressed. Not only does the product itself fit our needs and is easy to use for both clients and staff, the customer service is outstanding. The support team are prompt in replying and very helpful - even going above and beyond to assist those of us that are not quick so "tech savvy". We made a number of suggestions that would make the program even better and already these have been implemented - WOW!!! Cathy Reeves Plant Essentials Australia

My business is no longer myself, it's grown, and between me and my 7 employees we schedule a ton of appointments and pen and paper just doesn't cut it. To make it even more complicated, we offer various group shops in multiple locations and the only software that has it all is book steam. It is honestly a huge time saver for us, around 70% of our clients book their services/group shops online and we have a TON of clients. I'm not sure what I would do without you guys! Keep it up!

Good to go . Highly recommemded to everyone.

The interface is very simple and easy to use. Booksteam is auto online report and best for appointment scheduling tool.

Could improve the initial set up and the customer support. I didn't see any bad with it. Its still very useful for me.

Our studio in Hong Kong has been using booksteam for a while now and we have been satisfied. We tried many other companies before but half of them look very dated (design wise) and other half lack many features, glad we found booksteam! Very nice and friendly support team, anything I ask they reply instant and professional (and I ask a lot of questions ha). Loving it!

I don't regret going with Booksteam to manage our fitness center. When I'm away on trips around the country I always know what is happening with the business. Trainers and clients love the convenience of booking everything online. We could not imaging running our fitness centre without booksteam software.