---
title: "Booksy Biz Software Reviews, Demo & Pricing - 2026"
description: "Review of Booksy Biz Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/barbershop/booksy-profile/"
page_type: "product"
language: "en"
---

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Booksy Biz

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Overview

[Reviews](https://www.softwareadvice.com/barbershop/booksy-profile/reviews/)[Alternatives](https://www.softwareadvice.com/barbershop/booksy-profile/alternatives/)

# Booksy Biz Review

From $29.99/month Free trial 1 plan

Wondering if Booksy Biz is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Booksy Biz

4.4

[(482)](https://www.softwareadvice.com/barbershop/booksy-profile/reviews/)

Pricing

Starting at $29.99 flat rate per month

### About Booksy Biz

Booksy Biz is a business management solution designed for service-based companies, such as salons and massage therapists. It offers calendar management, mobile payment options, and marketing tools. The customizable calendar allows users to color-code services, choose view, and reschedule appointments.

The platform's mobile payment feature includes seamless checkout experiences, tap-to-pay, and an integrated card reader for contactless in-person payments. It also provides email and SMS marketing tools, a social post creator, and automated campaigns to help businesses promote services. Booksy Biz includes client management features such as detailed client profiles, appointment reminders, and the ability to block or give special treatment to customers.

To help service providers maintain control over schedules and minimize lost revenue, Booksy Biz allows businesses to set cancellation policies, charge fees, and require deposits. Overall, Booksy Biz is a comprehensive solution designed to streamline operations, facilitate payments, and grow the client base for service-based companies.

Wondering if Booksy Biz is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

## Booksy Biz User Interface

## Popular Booksy Biz Alternatives

Main Product

Booksy Biz

4.4

[(482)](https://www.softwareadvice.com/barbershop/booksy-profile/reviews/)

Ratings Breakdown

-   4.42Ease of use
-   4.26Value for money
-   4.30Customer support
-   4.31Functionality

Pricing

Starting at $29.99 per month

Get Price

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4.7

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Ratings Breakdown

-   4.69Ease of use
-   4.52Value for money
-   4.44Customer support
-   4.54Functionality

Pricing

Starting at $10.00 per month

Get Price

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Ratings Breakdown

-   4.78Ease of use
-   4.82Value for money
-   4.39Customer support
-   4.67Functionality

Pricing

Available upon request

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-   4.81Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.62Functionality

Pricing

Starting at $19.99 per month

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Ratings Breakdown

-   4.62Ease of use
-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

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4.7

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Ratings Breakdown

-   4.68Ease of use
-   4.18Value for money
-   4.46Customer support
-   4.58Functionality

Pricing

Starting at €69.00 per month

Get Price

## Booksy Biz Pros and Cons

We analyzed 482 verified reviews for Booksy Biz to find out what actual users really think.

Select to learn more

Efficient Client Organization Tools

Booksy Biz offers tools to track client information, manage records, and communicate easily. Users find it convenient for organizing client data, reducing phone calls, and attracting new clients. The platform helps avoid overbooking, supports client retention, and streamlines daily client interactions for service professionals.

Helpful Support And Resources

Many users appreciate Booksy Biz's responsive customer support and helpful onboarding. The platform offers marketing tools, business analytics, and assistance with setup and troubleshooting. Support is often described as thorough and accessible, making it easier for new and existing users to manage their business efficiently.

Streamlined Self-Service Scheduling

Booksy Biz simplifies appointment booking for both businesses and clients. Users highlight the ease of setting, rescheduling, and managing appointments, with clients able to book 24/7 without phone calls. Automated reminders, calendar syncing, and a user-friendly interface help reduce missed appointments and free up time for service providers.

Negative Service Experiences

A number of reviewers describe their experience with Booksy Biz as disappointing, citing poor customer service and unprofessional support. Some users feel let down by the platform after switching from other providers, reporting frustration with both the software and the assistance received.

Payment Processing Frustrations

Users report slow payouts, inconsistent transaction fees, and difficulty managing deposits through Booksy Biz. Some experience issues with payment eligibility in certain regions, hidden charges, and lack of control over deposit settings. Delays in receiving funds and limited support for payment problems are common concerns.

## Booksy Biz Pricing and Plans

Starting price: $29.99 per month

Free Trial

Free Version

Booksy Biz

$29.99

flat rate, per month

Plan includes:

-   Unlimited bookings
-   Client Appointment Confirmations & Reminders
-   Email Marketing
-   Text Message Marketing
-   Custom Forms & Liability Waivers
-   Reserve with Google
-   Reporting and insights
-   Waitlists
-   No-Show Protection features
-   Memberships and Packages

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Booksy Biz Features

-   Popular features found in Appointment Scheduling
    
    Appointment Management
    
    Automated Scheduling
    
    Calendar Management
    
    Client Database
    
    Group Scheduling
    
    Mobile Access
    
    Online Payments
    
    Recurring Appointments
    
    Reporting & Statistics
    
-   More features of Booksy Biz
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Availability Management
    
    Booking Management
    
    Booking Notes
    
    Booth Rental Management
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Client Profiles
    
    Collaboration Tools
    
    Color Codes/Icons
    
    Commission Management
    
    Confirmations/Reminders
    
    Credit Card Processing
    
    Customer Database
    
    Customer History
    
    Customer Mobile App
    
    Customer Support
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Drag & Drop
    
    Electronic Payments
    
    Email Marketing
    
    Email Reminders
    
    Email Templates
    
    Employee Management
    
    Employee Scheduling
    
    For Barbershops
    
    For Medical Spas
    
    For Retail
    
    For Salons and Spas
    
    Gift Card Management
    
    Historical Reporting
    
    Hybrid Trainer
    
    In-person Trainer
    
    Inventory Control
    
    Inventory Management
    
    Inventory Tracking
    
    Mobile Alerts
    
    Mobile App
    
    Multi-Location
    
    Online Booking
    
    Online Trainer
    
    Payment Processing
    
    Payroll & Commissions
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Product Catalog
    
    Promotions Management
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Reminders
    
    Reporting/Analytics
    
    Rescheduling
    
    Resource Scheduling
    
    Retail Inventory Management
    
    Room Booking
    
    Sales Reports
    
    Sales Tax Management
    
    Sales Trend Analysis
    
    Scheduling
    
    Self Service Portal
    
    SMS Marketing
    
    SMS Messaging
    
    Social Media Integration
    
    Staff Management
    
    Status Tracking
    
    Stock Management
    
    Task Scheduling
    
    Team Calendars
    
    Timesheet Management
    
    Touch Screen
    
    Transaction History
    
    Wait List Management
    
    Website Integration
    

## Booksy Biz Integrations

Meta for Business

Integration rated undefined from -1 review

Instagram

Integration rated undefined from -1 review

Google Maps

Integration rated undefined from -1 review

## Booksy Biz User Reviews

## Booksy Biz customer ratings

- Overall rating: 4.4/5
- Total reviews: 482

### Rating distribution

- 5 stars: 344 reviews (71%)
- 4 stars: 67 reviews (14%)
- 3 stars: 26 reviews (5%)
- 2 stars: 15 reviews (3%)
- 1 star: 30 reviews (6%)

### Secondary ratings

- Ease of use: 4.4/5
- Value for money: 4.3/5
- Customer support: 4.3/5
- Functionality: 4.3/5

---

### My experience

- Overall rating: 4/5
- Reviewer: Anitra P.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Its okay, but its also mid. Ive been using it for a year and a half. Ill give it a little more time.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Its asy for the clients to navigate also give them the ease of looking at many other salons to help them figure out whats best for them

#### Cons

I thought that the traction was going to move faster than other sites, well ill just say that i have to give it a little more time

---

### Evolve with Booksy.

- Overall rating: 5/5
- Reviewer: Robert D.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Booksy Biz has been a lifesaver as a new barber and has really helped me build and organize and grow as a barber.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Booksy make it easy to put yourself out there as a barber to the general public. If someone is looking for a barber on booksy you will be an option. Great for new or existing barbers. Booksy makes it very easy to organize your day and allows for a coherent days plan. Booksy is very affordable for the value that you get in return. It’s a very easy platform to learn to use and is a very secure system regarding the barber and clients privacy. The app has built in marketing tools, and promotion features to remind your clients about upcoming appointments and to remind the barber about cancellations, etc. The app is very customizable in regards to cancellation fees, text reminders, and more. Booksy is great.

#### Cons

The 30% ( $10 minimum ; $100 maximum) boost feature commission. Makes it hard to offer affordable offers to first time clients.

#### Reasons for choosing Booksy Biz

seems better, more organized, larger user base

---

### Boosky review

- Overall rating: 5/5
- Reviewer: Bianca P.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall booksy biz is effective and efficient and it’s user friendly. Cost is a little higher than I’d like it to be

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Expense tracking, the calendar, and appointment reminders are all great features. Very user friendly.

#### Cons

The price point is higher than similar salon booking software, customer service isn’t as responsive as I wish they were

---

### It’s good for newbies.

- Overall rating: 3/5
- Reviewer: Sandra G.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The overall experience was pretty good because I was able to keep track of my books easier and customers were able to book, but it would be that way with any booking app. It became a bad experience when I had to fight for my money too many times.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

I like the idea of getting new clients from Booksey. But in reality, it doesn’t work out that way. Because you have to fight for your referrals that your own clientele referred to you. They always try to take a cut of every new Client. I had even if they did not give it to me. After 35 years I’m capable of getting my own clientele, but they said and I quote.. “they don’t recognize referrals.” I did recommend it to a colleague of mine who was a new stylist and she has had a good experience on it because she will gain new Client from it and she doesn’t have to fight them because she wasn’t in my situation where she had been doing her for a very long time getting referrals from clients. So I would say this works for a new stylist, but not somebody who is already pretty much booked, but just looking for a new client here and there.

#### Cons

Having to fight for my money. And not getting it more than half of the time. I am currently using a different app and I am not having this problem at all.

#### Reasons for choosing Booksy Biz

I didn’t choose Booksey. I was already with a company prior to 2020. But it’s sold to Booksey. So Booksey bought me basically and they could not keep me happy. I felt like Booksey has greed. Taking from the stylist instead of helping the stylist. In certain cases.

---

### Booksy changed my business

- Overall rating: 5/5
- Reviewer: Angel P.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Over all it was a great experience, even when I had issues the customer service was quick to help figure out what was happening & resolve it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It helped me with managing my business and scheduling my calendar for myself and my clients. The online booking was a learning curve for me but it was great value for money.

#### Cons

What I liked least was the promotion boost that they offered. Every new client they took 50% of the haircut for the first booking. This ended with me having to give up 50% of clients I was already cutting

---

### client accessible and user friendly

- Overall rating: 5/5
- Reviewer: Nancy A.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It is very easy to use and my clients are more then happy to download the app if it means that they have more access to book online

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The set up was easy and there are a lot of features I haven't used yet but the general ones that it has are very beginner friendly

#### Cons

as a hairstylist I do gift some services sometimes and would like the add on of putting a service as gift or free consultations as 0$ instead of having it as a service and placed at $1

#### Reasons for choosing Booksy Biz

it was economic and had good reviews at the time of purchase

---

### Booksy high and lows

- Overall rating: 4/5
- Reviewer: Kaye A.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Not as many clients as I thought would come through the platform but overall experience is ok I wish the merchant fess were a bit cheaper also

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Ease of scheduling, the array of settings and the fact that you can message clients in regards to their appointments

#### Cons

Limited features such as memberships offered to clients don’t have the capability of reoccurring charges for memberships it has to be manually generated. I also do not like the features on the mobile are not available on the computer such as add to calendar.

#### Reasons for choosing Booksy Biz

I didn’t I utilize all platforms but my website is used the most

---

### Love Booksy Biz!

- Overall rating: 5/5
- Reviewer: Alexia R.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Been great! I’m loyal for sure. Booksy Boz knows how to make you feel like family and I think that’s what got me :)

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use the app. My clients have never complained and I also like feeling valued, had a fun time hanging out at the yacht party

#### Cons

The boost fee gets charged even when you do not check a client out meaning most likely that client did not show

#### Reasons for choosing Booksy Biz

I love the simplicity. It was the ease of using the app

#### Reasons for switching to Booksy Biz

Easier to navigate. More clients found me on Booksy

---

### Perfect book inside for new entrepreneurs

- Overall rating: 5/5
- Reviewer: Shanice S.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Love it best book site that I have used so far since I have been an entrepreneur entrepreneur, I give it a 10 out of 10.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the feature of the app. you can customize your services deposits as you want. It helps me with scheduling an appointment management for my clients. It also helps me send out reminders or notifications when I’m having a happy hour or have something special for the holiday holidays. For the value of the money, I value Booksy in the security that has given me and also the learning curve it has provided for me.

#### Cons

The thing I like the least about bookie is that well honestly, I don’t have any kinds about books now that the app has been updated. Everything is working officially as it should.

#### Reasons for choosing Booksy Biz

Ease with using booking site customer service response quickly

---

### Complicated Setup and Glitchy Features Limit Its Usefulness

- Overall rating: 3/5
- Reviewer: Shawna S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been disappointing. While the client-facing side looks polished, the administrative experience is frustrating and inefficient. I spent more time troubleshooting issues, re-entering details, and hunting for settings than actually using it to manage bookings. There are better, smoother scheduling platforms available, and for the time investment required, Booksy Biz didn’t deliver the reliability I needed.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

The client-facing interface is clean and easy for customers to use. Booking pages look professional, and automated reminders are a helpful touch. The idea behind the platform (giving service providers a simple way to manage appointments) is fantastic.

#### Cons

The backend setup is confusing and far from intuitive. Many of the features feel half-built or glitchy, and customizing services, availability, or pricing often requires too many steps. Customer support is slow to respond, and updates sometimes break features that were previously working. For a platform that’s supposed to simplify scheduling, it often creates more friction than it removes.

---

Showing 1 - 10 of 482 Reviews

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## Booksy Biz Popular Comparisons

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