Booksy Biz vs Maintenance Care
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.7 / 5
Value for Money
4.2 / 5
4.8 / 5
Customer Support
4.2 / 5
4.8 / 5
Functionality
4.2 / 5
4.5 / 5
Last Review Written
August 27, 2024
August 6, 2024
Pros/Cons
Pros
- Love the overall ease of the software the customer service is great and my representative was amazing when he came to the salon to introduce himself such great customer service.
- Easy to use my clients love it I love it and most of all I love the little Booksy icon.
- Everything is always easy and taken care of. Booksy appreciate their customers and thats why i appreciate them.
Cons
- So BEWARE OF THIS APP AND THE CHARGES. I have tried to erase my bank information and all other personal information, it will not let me erase my information.
- This wouldn't fall under the category of dislike necessarily.
- Customers can give review even if they did not turn up and the customer service [SENSITIVE CONTENT] WILL TELL YOU THEY WONT REMOVE IT AND THREATEN YOU.
Pros
- I have been so pleased with the whole process of using the maintenance care system. It has completely transformed my work and work place for the better.
- We have found support to be both helpful and responsive when we needed help. Once the maintenance scheduling gets built, it helps keep us on task.
- Perfect tool for the task. Great experience and ease of use.
Cons
- Sometimes we have to leave a task as pending as we have parts on order or other, but they have no way of being notified that we've been there, temporarily fixed it and ordered parts.
- The usability of the app (there is no way to search)Also, no way for 3rd parties to search the request look-up page list.
- Maintaining over 850,000 square feet with a staff of 40 had proven to be difficult without a CMMS system.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2021
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
39 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
