--- title: "Booksy Biz vs Fresha - 2026 Comparison - Software Advice" description: "Booksy Biz vs Fresha - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/barbershop/booksy-profile/vs/shedul/" page_type: "comparison" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Barbershop Software](https://www.softwareadvice.com/barbershop/) / Booksy Biz vs Fresha Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [](https://www.softwareadvice.com/barbershop/booksy-profile/) Booksy Biz 4.4 [(483)](https://www.softwareadvice.com/barbershop/booksy-profile/reviews/) [](https://www.softwareadvice.com/retail/shedul-profile/) Fresha 4.8 [(1449)](https://www.softwareadvice.com/retail/shedul-profile/reviews/) + Add product Add product # Booksy Biz vs. Fresha: 2026 Comparison Updated October 27, 2026 Written by [Preksha Buttan](https://www.softwareadvice.com/resources/author/pbuttan/) Writer Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/) Senior Editor Product comparison Compare up to 3 products side-by-side + Add product [Booksy Biz](https://www.softwareadvice.com/barbershop/booksy-profile/) 4.4 [(483)](https://www.softwareadvice.com/barbershop/booksy-profile/reviews/) Fresha is mainly used by small businesses (94%) in the health, fitness, cosmetics, and consumer services industries. **Starting Price:** $29.99 per month Pros: - Design customization - Team collaboration - Staff management Cons: - Payment processing Pros & Cons VS [Fresha](https://www.softwareadvice.com/retail/shedul-profile/) 4.8 [(1449)](https://www.softwareadvice.com/retail/shedul-profile/reviews/) Booksy Biz is mainly used by small businesses (87%) in the health, fitness, cosmetics, and marketing industries. **Starting Price:** $14.95 per month Pros: - Business growth tools - Calendar management - Client management Cons: - Cancellation management Pros & Cons Why You Can Trust Our Comparison 1,932 verified reviews evaluated 139 features analyzed 5 integrations considered ## Booksy Biz vs Fresha: At a glance | Rating dimension | Booksy Biz | Fresha | | --- | --- | --- | | Overall rating | 4.4
[Based on 483 reviews](https://www.softwareadvice.com/barbershop/booksy-profile/reviews/) | 4.8
[Based on 1,449 reviews](https://www.softwareadvice.com/retail/shedul-profile/reviews/) | | Ease of use | 4.4 | 4.8 | | Value for money | 4.3 | 4.8 | | Functionality | 4.3 | 4.7 | | Customer support | 4.3 | 4.8 | | Ease of deployment | 3.9 | 4.3 | ## Pricing Comparison Booksy Biz starts at $29.99 per month, while Fresha starts at $14.95 per user per month. | Pricing attribute | Booksy Biz | Fresha | | --- | --- | --- | | Starting price | $29.99/month | $14.95/month/user | | Free version | Not available | Not available | | Free trial | Available | Available | | Value for Money | 4.3
[Based on 483 reviews](https://www.softwareadvice.com/barbershop/booksy-profile/reviews/) | 4.8
[Based on 1,449 reviews](https://www.softwareadvice.com/retail/shedul-profile/reviews/) | | Plans | 1 plan | 2 plans | ### See full Pricing plans Booksy Biz has **1 plan**. The pricing starts at $29.99 per month. Fresha has **2 different plans**. The pricing starts at $14.95 per user per month. #### Booksy Biz’s plans ##### Booksy Biz $29.99 for an individual, +$20 per additional user $29.99 /month #### Fresha’s plans ##### Team $14.95 /month/user ##### Enterprise Pricing upon request Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Reviewers Perspective #### Ease of Use Booksy Biz Reviewers Rating 4.4/5 > “I like the software because it makes my work easily accessible to my clients…” Fresha Reviewers Rating 4.8/5 > “Integration with our student information system has improved tracking…” #### Editor's analysis Users of both Fresha and Booksy Biz report that these tools are generally easy to use for both business owners and clients. Specifically, customers like: - Fresha’s clean, modern interface that’s easy to navigate, even for those with little tech experience. - The simple setup process, which doesn’t require advanced technical skills. - Customization options that let businesses tailor the platform to their needs. - Booksy Biz’s clear and intu... itive design, making appointment scheduling and service management simple. - The platform’s helpful onboarding team and smooth integration with Google, Instagram, and Facebook, which improves visibility and streamlines bookings. At the same time, both tools receive some criticism related to usability: - Fresha users occasionally face technical issues, like random logouts and challenges with setting up memberships or more complex features. - Some Booksy Biz users say the mobile interface lacks customization and that finding specific services can require too many steps. - Reviewers find Booksy’s training videos too general, and some dislike that the app doesn’t always remember user settings. Overall, both Fresha and Booksy Biz are considered user-friendly. Fresha is praised for its simplicity and clean design, while Booksy Biz stands out for its onboarding support and integration features. Still, each tool has areas where the user experience could improve. #### Value for Money Booksy Biz Reviewers Rating 4.3/5 > “cheaper than other softwares and it is a great option for beginner beauticians…” Fresha Reviewers Rating 4.8/5 > “great price for the features it offers and it makes running my business easier…” #### Editor's analysis Most users find Fresha and Booksy Biz affordable, especially for small businesses. Both support appointment scheduling and client management, though their pricing models differ. **Features and integrations** - Fresha includes tools like scheduling, marketing, and payments at no monthly cost, making it appealing to solo practitioners and startups. - Booksy Biz charges a monthly fee and offers advanced features, including marketing assets and... integration with Instagram and Facebook. - Fresha offers web and social media booking, plus team scheduling tools in its paid tier. - Booksy Biz features promotional tools, onboarding support, and a clear pricing plan with added marketing services. \_\_Pricing structure and hidden fees\_\_ - \_\_Fresha:\_\_ Uses a “free-to-use” model with no monthly fee, but charges a 20% commission for new marketplace clients and payment processing fees. Some users are frustrated by unclear or unexpected charges. - \_\_Booksy Biz:\_\_ Starts at $29.99 per month, plus $20 per additional staff member. Extra fees for SMS, hardware, and payment processing can increase overall costs. Some users feel “nickel-and-dimed.” \_\_Platform-specific limitations\_\_ - \_\_Fresha:\_\_ Users note unclear pricing, limited customization, and challenges updating prices or managing memberships. - \_\_Booksy Biz:\_\_ Some users cite weak training materials, mobile UX issues, and bugs. Lack of Yelp integration is also a drawback. \_\_Scalability\_\_ For solo users: - Fresha is free, with only transaction and commission fees. - Booksy Biz charges $29.99 per month, plus payment and SMS fees, offering predictable costs and marketing tools. As teams grow: - Fresha adds $20 per month per staff member, using a “pay-as-you-go” model. - Booksy Biz adds $20 per month per staff, with faster cost increases. Overall, Fresha is best for budget-focused businesses seeking flexibility but requires attention to fees. Booksy Biz offers stable pricing and built-in marketing, ideal for growth-oriented teams. #### Customer Support Booksy Biz Reviewers Rating 4.3/5 > “great at listening to what consumers/users wanted and upgraded often…” Fresha Reviewers Rating 4.8/5 > “Automated reminders have cut down on no-shows and offered valuable insights…” #### Editor's analysis Both Fresha and Booksy Biz offer customer support, though the availability and quality differ. Fresha provides email-based support along with access to video tutorials and FAQs. Booksy Biz offers direct communication through chat and email, with onboarding support available for new users. Reviewers have mixed experiences with customer support for both platforms. Many users find the teams helpful and responsive, especially during onboarding... and setup, but there are notable concerns as well: - Fresha users appreciate the support team’s friendly and knowledgeable approach, quick email replies, and self-service resources such as tutorials and FAQs. - Booksy Biz users like having direct contact with representatives, especially during account setup and data migration. They also find the team helpful in resolving routine issues. - However, each platform has its limitations: - Fresha does not offer phone support, which frustrates users when urgent help is needed. - Booksy Biz relies heavily on chat support, which some users say is slow, unresponsive, or handled by undertrained staff. Overall, while both Fresha and Booksy Biz are praised for helpful support experiences, businesses needing quick or personalized assistance should be aware of these limitations. ## Expert Analysis of Features #### Online booking Booksy Biz Feature Rating 4.6/5 Fresha Feature Rating 3.5/5 **Online booking for Booksy Biz**: 100% of reviewers considered this feature important or highly important. While it adds convenience, technical issues and booking errors lower overall satisfaction. **Online booking for Booksy Biz:** - Simplifies scheduling for both staff and clients - Reduces back-and-forth messages and phone calls - Helps structure the day for busy professionals **Online booking for Fresha**: Among users who left detailed feedback, 97% rated this feature as important or highly important. Many say it improves efficiency and reduces no-shows, though some want better booking flexibility. **Online booking for Fresha:** - Clients can book anytime, including outside business hours - Integration with business websites provides a seamless experience - Clean, easy-to-use booking interface - Card-on-file requirement helps reduce no-shows Fresha and Booksy Biz both offer online booking tools that let clients schedule appointments without needing to call or message the business directly. These features are designed to simplify scheduling, save time, and reduce no-shows. Some users experience issues with online booking on both platforms: - Fresha users mention challenges with managing tentative bookings and limited rescheduling options - Booksy Biz users report problems with bookings not appearing on the schedule and clients struggling to cancel or complete bookings #### Calendar management Booksy Biz Feature Rating 3.9/5 Fresha Feature Rating 3.6/5 **Calendar management for Booksy Biz**: Most users consider this feature helpful for managing daily appointments. While recurring booking is a plus, limited customization and sync reliability lead to an average rating. **Calendar management for Booksy Biz:** - Offers recurring booking options for regular clients - Allows schedule management from both desktop and mobile - Helps organize the week clearly and efficiently **Calendar management for Fresha**: 85% of reviewers rated this feature as important or highly important. Users appreciate its usefulness for solo scheduling, though many want better sync options and a smoother setup experience. Calendar management in Fresha **Calendar management for Fresha:** - Ability to block off time for breaks, holidays, and time off - Helps retain clients by maintaining consistent appointment reminders - Useful for solo professionals to manage personal availability Fresha and Booksy Biz both include calendar tools to help manage staff schedules, availability, and appointments. While both support day-to-day scheduling, users report notable differences in flexibility and ease of use. Some users experience issues with calendar management on both platforms: - Fresha users find syncing with Google Calendar difficult and say the setup can be confusing - Booksy Biz users mention limited customization and issues with updates made outside the app not syncing properly #### Confirmation and reminders Booksy Biz Feature Rating 4.7/5 Fresha Feature Rating 3.3/5 **Confirmations and reminders in Booksy Biz**: Most users find this feature helpful for managing client attendance, but the average rating reflects a desire for improved customization and more reliable delivery. **Confirmation and reminders for Booksy Biz:** - Helps keep clients on track with automated notifications - Supports basic appointment reminders without manual follow-up - Useful for reducing last-minute cancellations **Confirmations and reminders in Fresha**: 97% of users rated this feature as important or highly important. The tool is valued for its flexibility and positive impact on reducing no-shows, though some want more control over message tone. **Confirmation and reminders for Fresha:** - Sends reminders via SMS and email to improve attendance - Flexible settings for message timing and delivery - Customizable content allows businesses to personalize communications Fresha and Booksy Biz both offer automated confirmations and reminders to help reduce no-shows and keep appointment schedules running smoothly. However, users note differences in how flexible and reliable these features are. Some users experience issues with confirmations and reminders on both platforms: - Fresha users say some reminders feel too generic or commercial, and occasionally fail to send as scheduled - Booksy Biz users report limited customization options and occasional delivery issues, making the messages feel less personal ## Integrations Booksy Biz connects with 3 software tools, Fresha with 2 tools. ### Booksy Biz most popular Integrations - [Instagram4.7 from 5,226 reviews](https://www.softwareadvice.com/marketing/instagram-profile/) - [Meta for Business4.4 from 2,374 reviews](https://www.softwareadvice.com/social-networking/facebook-profile/) - [Google Maps4.7 from 1,854 reviews](https://www.softwareadvice.com/cafm/google-maps-profile/) [See all 3 integrations](https://www.softwareadvice.com/barbershop/booksy-profile/#integrations) ### Fresha most popular Integrations - [Xero4.4 from 3,341 reviews](https://www.softwareadvice.com/accounting/xero-profile/) - [Meta for Business4.4 from 2,374 reviews](https://www.softwareadvice.com/social-networking/facebook-profile/) [See all 2 integrations](https://www.softwareadvice.com/retail/shedul-profile/#integrations) ## Our verdict [Booksy Biz](https://www.softwareadvice.com/barbershop/booksy-profile/) Customizable and team-friendly Fresha is used by small businesses in health, wellness, cosmetics, and personal services. Users highlight its strengths in design customization, staff coordination, and team scheduling. Features such as calendar management, client notifications, and online booking help manage daily tasks without a monthly fee. Some users, however, report issues with hidden fees and payment processing. [Fresha](https://www.softwareadvice.com/retail/shedul-profile/) Feature-rich and client-focused Booksy Biz appeals to small businesses across health, wellness, cosmetics, and marketing. Users value its tools for business growth, managing client relationships, and keeping schedules organized. The platform supports social media integration and recurring appointments. Still, some users find cancellation handling limited and want more control over booking updates. ## Other Popular Comparisons [Calendly vs Booksy Biz](https://www.softwareadvice.com/barbershop/booksy-profile/vs/calendly/)[Google Calendar vs Booksy Biz](https://www.softwareadvice.com/barbershop/booksy-profile/vs/google-calendar/) Stuck Between Options? Our experts can help you compare top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice ## Sources 1. Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. We did not consider client status when selecting products in this list. 2. **Product descriptions:** In our descriptions of each featured product, we included the following details: **Most valued features:** Our research team analyzed verified appointment scheduling software reviews on Software Advice to identify each product’s highest-rated features (among features with at least 5 reviews). We then summarized user sentiment using real reviews for each feature. **Review excerpts:** Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.