Genbook vs DaySmart Salon

RATING:

4.66

(277)

Genbook has 277 reviews and a rating of 4.66 / 5 stars vs DaySmart Salon which has 326 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.66 / 5 (277)
4.34 / 5 (326)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 16, 2022
January 10, 2023
Pros/Cons
  • Pros

  • They were awesome then and they are awesome now. Intuitively easy to use and set up so no long staff trainings needed.
  • I cannot always get to the phone and I don't miss new clients when they can book directly online. The other nice thing is the customer review integration.
  • Cons

  • There are very very occasional errs, People receive wrong time on their reminders.
  • This can be frustrating for the customer/patient and be a bad look for the owner.
  • Pros

  • Fast forward years later I have my own little studio & I use the app version on my phone to schedule appointments and manage my business. I find it easy to use and a good value for the money.
  • Integration was as easy as buttering a slice of bread. This software is very very easy to learn, and when you don't know how to do something, the support team is always there to help.
  • Cons

  • I lost all client and financial history when transitioning from multiple users to the single user software.
  • I have been disappointed in the CC companies they have chosen to be compatible with Salon Iris.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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