GlossGenius

RATING:

4.6

(56)

About GlossGenius

Ready to stand out? Give your business the ultimate glow-up with GlossGenius. The only smart, stylish booking app made to help beauty and wellness pros shine, GlossGenius is the industry’s #1 all-in-one solution. It’s built from the ground up to help you grow and glow with a 90% rebooking rate, 30% growth and 6 hours of time savings each week. With a gorgeous custom (and free) website, stylish card readers, the fastest, smoothest booking experience, text and email marketing, card on file feature, seamless client reminders, and oh-so-much-more, GlossGenius helps you make more and stress less. All for just $24 per month for unlimited employees, and with no sneaky fees. See why tens of thousands of pros are switching to GlossGenius. Work smart and look great doing it...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

GlossGenius Pricing

2-week free trial. Then, only $24 per month for individual pros OR TEAMS. Lowest transaction fee at a flat 2.6% (no hidden fees!) and free same-business-day transfers.

Starting price: 

$24.00 per month

Free trial: 

Available

Free version: 

Not Available

Gorgeous Booking Site Builder
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GlossGenius Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GlossGenius

1 - 5 of 56 Reviews

User Profile

Barbette

Verified reviewer

Professional Training & Coaching, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

The best booking system I have used in almost 10 years!

I have been extremely happy with Gloss Genius as I have used it for at least 6 years. The Gloss Genius community is wonderful and the support on their platform is amazing - especially for any of your customer service needs pertaining to the app. - as well as the follow up to make sure everything was answered to your satisfaction.

PROS

The analytics!!!! It is crucial that we know our numbers in this business!!

CONS

I would like to see a different background color for my "more seasoned" eyes and I would like to be able to "zoom in", but I guess my readers will do for now!!

Reasons for switching to GlossGenius

I was referred and I loved the options that it gave me to have all of my business needs met under one platform as an independent contractor. The best is the analytics and the expense icons because I was able to get rid of my Quickbooks and that saved me $$$. I have been working smarter, not harder since I have incorporated Gloss Genius into my life!!!

Vendor Response

Hi Barbette! Thank you so much for sharing your incredible 6-year journey with Gloss Genius! We're thrilled to be a part of your success story and to hear about the positive impact our analytics and expense icons have had on your business. We truly appreciate your feedback about the background color and zoom features. Your suggestions are invaluable, and we're always looking for ways to enhance our platform. Rest assured, your thoughts are noted for future improvements. It warms our hearts to know you find our community wonderful and our support team amazing. We're dedicated to providing top-notch service and ensuring your satisfaction with every aspect of the app. Cheers to many more years of working smarter, not harder! If you ever have more ideas or feedback, we're here and ready to listen. Feel free to shoot us a message at support@glossgenius.com anytime. Thank you!

Replied January 2024

Lisa

Cosmetics, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Day spa owner

Overall is good, better now with desk top capability

PROS

Looks nice aesthetically for clients, easier for them to choose services

CONS

Hard for clients to find without a referral link

Reason for choosing GlossGenius

Looked nicer for clients and easier for them to choose services

Reasons for switching to GlossGenius

I use square for payments but not for scheduling

Vendor Response

Hi Lisa! Thanks for sharing your feedback! We're thrilled that you find our platform aesthetically pleasing and user-friendly, especially with the recent addition of desktop capability. As for improving the visibility of your booking site online, we recommend leveraging external links from your social pages to your GlossGenius site to enhance search engine rankings. Our platform is optimized for search engines, but we're always exploring ways to further improve visibility and accessibility. If you have any questions or need assistance, feel free to reach out to support@glossgenius.com. We're here to help!

Replied April 2024

zachery

Cosmetics, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2021

company who does not care what you have to say

the only things they care about is money...they only make new features or new things that only provide them wiht more money in their pocket.. they do not take your suggestions for impairments and new features unless they can make a lot of money with it.. if you want a company that will no longer just add features that simply help you out this is not the company for you.

PROS

I am so upset with company i am not even going to tell you all the things it can do lets skip right down what their failures in the con section

CONS

3 plus years using this app and they just don't care about you.. they say they do they say they listen they dont. I have friends who refuse to use this system because you cant control where people book appointments. unless you want move apts clients book all day and night long to a spot that best favors your schedule so you can maximize your day and profit. the person if you can reach them does not care she does not inform the people who do matter what you need the app to do.. I want to make it so thta clients can only book a all over color at 10am,12pm,2pm,4pm... why becuase my all over colors are are 2 hours long and i can get the most out of my this way.. instead pepole book at 1030.. now i have to move you to either 10 or 12... now i get a call of why did i do that i would rather have 1030... well if they di dnot even know that 1030 was an option then i would not even have this discussion. I can even explain to them how to do it.. I was one of the first 1 or 2 people to use them and spoke with developers on what features to add and they did within one day or two... now after 3 years of telling who ever this is that responds to message... the feature is still not done...

Reason for choosing GlossGenius

i used them for the past 3 years.. options where limited.. and now they are not

Josh

Cosmetics, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

GlossGenius is Gold

This makes managing my schedule so much easier. It’s a simple interface that is easy to edit and update when needed. I love that I can set my availability and clients can book online. This hands off scheduling. capability is awesome. i love getting notifications that someone has booked online and it didn’t require me to do anything at that moment! It’s nice to have all my clients info gathered in one place. It’s also great that it’s with my calendar so that I can easily set appointments on my own or contact clients if I need to get ahold of them. This is a great setup for my salon as I’m sure it would be great for most salons and spas everywhere.

PROS

This makes managing my schedule so much easier. It’s a simple interface that is easy to edit and update when needed. I love that I can set my availability and clients can book online.

CONS

There isn’t result anything that I don’t like about this software. But if I had to say I liked something the least, it would be that I’d want to incorporate my own payment processor into the system so I could maybe shop around and get a better rate.

Reason for choosing GlossGenius

I liked the overall look of the software/app and it had all of the features that I wanted for a price i that was reasonable and fair.

Reasons for switching to GlossGenius

Wanted something that was a little more client friendly and easier to manage my availability.

Vendor Response

Hi Josh! We are so happy you are enjoying the platform. We genuinely value each professional's feedback, and I've passed yours directly to our team. Though I can't promise that this change will be available soonest, we do expand GlossGenius directly with feedback like this from wonderful beauty professionals such as yourself! :)

Replied November 2022

Malary

Hospitality, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Gloss is the BEST out there!

I’ve been using this app for two years and don’t know how I ever got along without it. It has streamlined my business and makes booking and checking out clients so easy! It also helps me with the analytics of my business which is a game changer! I love Gloss and wish I had started it sooner!

PROS

I love Gloss for so many reasons, but mostly because it has changed my whole business for the better! I love the organization and the smooth booking process from start to finish!

CONS

Everything is amazing! Nothing really to complain about

Reason for choosing GlossGenius

This is more streamlined to the beauty industry and had more features I can use.

Reasons for switching to GlossGenius

My other checkout software was useless compared to this one, I always had outrageous random fees, and it was not worth anything.

Vendor Response

Hi Malary! We're so happy that GlossGenius was able to change your business for the better! We also love to hear that our analytics are doing their job! Excited to hear about more of your success in the future!

Replied March 2022