DaySmart Salon

RATING:

4.3

(356)

About DaySmart Salon

Trust DaySmart Salon's 20 years of industry expertise to propel your salon business to success. More than a scheduling solution, we drive unparalleled excellence, seamlessly integrating scheduling, payment processing, and business management features that streamline operations, elevate the client experience, and optimize revenue streams, offering instant access from anywhere. Whether you are an independent service provider, salon owner, salon employee, or managing a multi-employee business, DaySmart Salon's versatile platform caters to all needs. It frees you from tedious tasks and gives you more time to focus on what truly matters. All while unlocking your business's full potential and transforming your approach to salon management. Start your 14-day free tri...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

DaySmart Salon Pricing

Basic: $29 per month - 1 user only Deluxe: $69 per month - 3 users included + $9/month for each additional employee Premier: Unlimited Users, Complete Feature Set for $129 per month Platinum: Everything in Premier plus 2,500 text marketing and text messaging packages, our Online Reputation Management add-on and a realtime QuickBooks connector for $249/month.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Maximize bookings by tailoring appointment scheduling based on service provider preferences to optimize time and increase revenue.
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DaySmart Salon Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for DaySmart Salon

1 - 5 of 355 Reviews

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

Comprehensive Platform foe your spa/salon business

PROS

I love that it has a booking calendar for appointments, client management, and POS all in one! Super straight forward for inventory, scheduling, adding employees and clients to the system.

CONS

There are a few areas that could be more user friendly. Overriding and customizing things like packages and gift certificates is a little messy.

Celeste

Cosmetics, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2022

Day smart

We’ve enjoy the scheduling aspect of this program. However, doing credit card processing through card point has been a nightmare.

PROS

I love the ability to schedule guests, and the information I’m able to store for guests. I like that we can save their credit card information, and the ease with texting and confirmations.

CONS

The credit card processing has been a huge issue from the very beginning, to the point where we’ve considered switching services. I also wish there was a way to click on a guest in the schedule, after the ticket is closed, and see if they have any scheduled appointments. It’s inconvenient to have to go into each guest to check if tHey have scheduled appointments.

Reason for choosing DaySmart Salon

We thought it would be a good fit because we could run credit cards and gift cards, all through the system. As well as people being Able to purchase online gift cards. But that isn’t how it worked out at all. We are very unhappy with everything card processing related to day smart. We have only kept it because of the ease of scheduling, and not wanting to move all our guest info and appointments.

Reasons for switching to DaySmart Salon

We left a Sola studio and needed something formatted for a bigger salon.

Misti

Consumer Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

I would shop around. Good for those who wish to only do basic things. Kinda expensive for what it is

I have been and will continue to look for another software. It's ok. I do like the customer service. I would give them a 99 out of 100.

PROS

Getting started, free trial, pretty appointment book & lets me change the colors of it. Easy to pop in an appointment. Customizable loyalty program.

CONS

Outdated appearance after you get past the appointment booking, Horrible/outdated email marketing (whole thing is crap), a little bit slow in responsiveness, difficult to locate certain features such as the loyalty program, the mobile app & the desktop view are way different, trying to check someone out on your cell phone while accessing or adding the loyalty is crap, really noticed when working with my business coach & my accountant how off the data is for reports. I get 2 different numbers when trying to pin down the avg ticket. Can't pick dates for reports for the products & product sales section. Reports don't offer enough customization such as I don't want old inactive clients to show up in my reports. It messes up my numbers.

Reason for choosing DaySmart Salon

at the time, features but now these companies have emerged with better features

Reasons for switching to DaySmart Salon

They went up to extremely high price and did not allow you to keep import or export your information.

John

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Must-have cloud solution for salon management

Overall, this application is a must-have if you run a salon or barbershop.

PROS

- Cloud implementation means no down time as long as there is an internet connection - Browser front end allows employees to work from from anywhere and use their own equipment, and the salon no longer has to own and maintain a server, just inexpensive laptops - The application is extremely flexible, so it can match how you do business - Reporting is comprehensive and useful

CONS

- Because the application is flexible, the administrator will have to do some data entry if not converting from an older version of DaySmart (may not apply to all users) - If DaySmart is not integrated as the merchant services provider, there is an extra step when processing payments (minor issue)

Maggie

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Day Spa having used software for 8 years using desktop version and new to cloud based...

Overall happy with software, would just like to see more capabilities after 8 years with company that fit the needs of day Spa business. We had trialed Meevo during and they had some great features, overall our experience was terrible with them, but some cool features they had were front desk profit focused. As example, pop ups for services notes about service to ask client when booking, service suggestion for similar services when booking one to suggest others. Product recommendation based on past purchases.

PROS

VIP support moreso when we were desktop version and dealing with [SENSITIVE CONTENT] was amazing! Many thanks to her! The working and self diagnosis of problems is easy with this system.

CONS

Now being cloud based definitely want to see memberships updated so when a failed payment, you can make the payment and not have to cancel member and restart, have had many issues with that since moving from desktop. Also had to found a work around to let us make membership purchase, to be "until canceled" we have to first click end date then click back to until canceled and then it works. Would like to again see the ability to add a prepaid service on an account like we could in desktop. Would also like to be able to change client name on a ticket as we were able to "change client" on ticket in desktop version. For tickets, it would be helpful to have more edit capability once they are closed, to edit service/professional/payment and change/and do partial refund. For gift cards would like to see ability to auto populate a number. For reporting, sales totals for each employee for a week would love the ability to "copy" a table like desktop version instead of having to download and upload as we utilize Google sheets and not Excel. Online giftcar would love to be able to offer promotions and not have to pay a third party for to offer things like, buy $100 get $25 for free. I've sent quite a few things through to support already to ask for feature requests. One last one off too if my head is for text marketing when making a one time campaign, to send out for last minute opening deal to be able to just send "now" or immediately I stead of having to choose the next hour.

Reason for choosing DaySmart Salon

Overall capabilities, reporting, appointment book, ticket look of these items and ability to edit.

Reasons for switching to DaySmart Salon

We had switched to try cloud based and Daysmart did not have option at that time, we wanted to get away from server computer, needed memberships and wanted online forms.