About Slick for Salon

Slick is a cloud-based business management solution designed to help salons streamline processes related to appointment scheduling, online booking, SMS marketing and more. Managers can gain visibility into appointments per staff member, commissions, revenue and sales by category, among other metrics on a centralized dashboard.

Using Slick, salons can maintain client profiles with information such as contact details, birthday, booking history, notes, addresses, hair type and allergies. Businesses can send personalized email campaigns and appointment reminders to customers and use in-built templates to communicate availability, announcements and special offers across social media platforms. Additionally, professionals can receive bookings from In...


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31 Reviews of Slick for Salon

Average User Ratings

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Showing 1 - 20 of 31 results

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January 2021

Kathy from Kinsellas Hair

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Loving using slick so far!

The experience we have had with slick has been great since we first enquired. All the guys have been great and are always there to help. Wish we would of found them earlier!

Pros

Easy to use, amazing customer support. Great functionality. Feels like a family.

Cons

I think Till integration would be amazing. More in depth consultation forms Skin test section ( flags up they haven’t or that they are due for one)

Reasons for Choosing Slick for Salon

Felt like a much better fit and the features where so straight forward

Reasons for Switching to Slick for Salon

Didn’t like the set up

Response from Belle Newco

Replied February 2021

The consultation forms can be customised and we have recently launched updated templates- the support team will be in touch to show you! Thank you for the comments re skin tests- this is something we have in the pipeline for you!!

October 2020

Sarah from Cosmetics

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Get Slick, Get it now!

Very good. Feedback is always taken on board. Any issues are always resolved or explained very quickly.

Pros

so many features i like, easy to use ( most of the time), great reporting, marketing availability, on line booking, free text reminders, good lay out

Cons

You can't view a week for more than 1 stylist. would love to be able to see 2 or 3 ( yes its crowded) You cant find a free spot without looking at each individual each day. ( an on line booking type function would work well to find the earliest appointment available for that service) It doesn't flag similar clients or duplicates.

Reasons for Switching to Slick for Salon

Cliniko was expensive. And [SENSITIVE CONTENT HIDDEN] came to see us to demonstrate and talk about Slick and she sold it 100%

Response from Belle Newco

Replied October 2020

Thank you for your ideas Sarah especially around using the online booking tool to find free slots. Regarding duplicates, Slick automatically identifies exact duplicates currently and the marketing system automatically filters out duplicates. We will be expanding the duplicate client filter to pick up lookalike clients soon.

March 2021

Linda from Stringers Hairdressing (Lincoln) Ltd

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Easy to use

Slick is an affordable salon booking software that is easy to use & looks good.

Pros

Very easy to use & had plenty of features

Cons

Not easy to go backwards in the calendar

Reasons for Choosing Slick for Salon

More appealing

Reasons for Switching to Slick for Salon

Phorest became far too expensive

March 2019

Stephen from SPHD Ltd

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

March 2019

Promising, but a way to go

We took slick as a replacement for our previous cloud based software, and while it offers limited functionality, we have had issues with invoicing, appointments, prices being changed with no apparent reason. Let’s see if the long awaited updates solve some of these issues

Pros

The software is simple and straightforward, and clear

Cons

There is a lack of functionality, and updates to increase this do not happen as advertised. We are still awaiting key features, like stoc control and more reporting

October 2020

Carrie from Parfait visage hair & beauty limited

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2020

Slick

Pros

Cost, ease of use, colour coded treatments, reports

Cons

Doesn't work with till receipt. Vouchers cant be added to clients account and when paying by voucher it adds it to the totals making it look like you've taken more. It actually accounts for the voucher amount twice which isn't good for the accounts and I was told to discount the service which then doesn't make the staff total correct

Reasons for Choosing Slick for Salon

Price and at the time it was online help at weekends too (although I have had questions answered at weekends on the chat)

Reasons for Switching to Slick for Salon

Price. I salon kept crashing, could access i salon from home

Response from Belle Newco

Replied October 2020

Thank you for your feedback Carrie. As part of our drive to minimise our environmental impact, we only offer email receipts to cut down on in-salon paper usage. The team will reach out to you to clear up the vouchers. Regarding our support, we do still offer weekend live chat support so if you are stuck at the weekend, please do get in touch as the team are here waiting to help!

July 2020

Beverley from The Ritual Rooms

Company Size: 2-10 employees

Industry: Retail

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Slick salon software

A great value system with the all important text reminders. Great customer service & follow up.

Pros

Great value, easy to use, cloud based so can view & use anywhere. iPad set up nice & compact. Email receipts. Text reminders. Deposit facility without checking the ticket off. Colour coding of treatments. App to input products with barcodes really quick to use.

Cons

View on mobile phone not as good as on iPad or pc.

Reasons for Switching to Slick for Salon

Package including text reminders too expensive & felt ripped of by them when I had computer issues & they would only give me 3 days of my diary even though they could see all of my bookings. Had to buy the updated system in the end even though I’d purchased the system outright in the first place. Cost me a fortune!

Response from Belle Newco

Replied July 2020

Thank you Beverley! Glad to hear you are loving Slick and the customer support!

December 2019

Shaun from Shaun Slater Gould Hair.

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Amazing piece of software, constantly being updated with new great features. Would recommend Slick

I’ve had many issues of not understanding certain aspects of the software, but with the online chat these issues have been resolved promptly by the Slick team. Overall I give Slick software 5 stars and the online team 5 stars

Pros

Ease of use, great editing features. Cloud based

Cons

Most of my issues I had at the beginning has now been addressed with software update’s. Very progressive

Reasons for Switching to Slick for Salon

Cost and and overall experience of my demo day with Slick

October 2020

Kerry from Numero Dix Hair Salon

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Slick review

Data is amazing. I can tell at the touch of a button how many clients I have, the services they like, the offers I can do etc. I also love the new online booking system. We have gained new clients through this. All the team members are amazing and they only want the best for your business and for you to grow your business. So happy with Slick.

Pros

I can contact them any time, day or night and always get an answer within minutes. Ease of use. Very easy to go from one system to another. All the team are very helpful and don't make you feel as though you are a bother.

Cons

There needs to be a way I can access everyones email addresses to do a full client email shot. Now more than ever I need to keep clients updated on products and services. Can't keep doing text messages as this is not always cost effective. I also need to merge client record details...When a client uses our online booking platform the system creates a new record card. I'd like to be able to merge them together again.

Reasons for Switching to Slick for Salon

Isalon was very expensive and I felt my salon didn't need as many functions. I also had to make a phone call every time something went wrong.

October 2020

kendra from HairHaus Hair & Beauty

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Get slick or get left behind!!

Direct client contact is great using the text messaging service & marketing feature. Running reports for staff to manage their own progress is super simple.

Pros

Slick is the best salon software we have used to date. Its features are super easy to use, client contacting & marketing are so simple. They are evolving all of the time, making the system fool proof.

Cons

Deposits to be taken on selected services rather than all services, our barbers use the system for booking but take their own payments so having deposits on everything makes it too confusing. would love to see a client loyalty scheme intergrated.

Reasons for Switching to Slick for Salon

We were approached by L'Oreal to try it & were unhappy with the system we were using. Their roadmap of features were something we were looking for in a system to help manage all areas of the business

Response from Belle Newco

Replied October 2020

Thank you Kendra and thank you for all the great ideas and input you give which effectively means Slick is built by salons for salons!

April 2019

Paul from Haircutting Club

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

issues

Very happy with the software generally and glad they accept and listen to feedback.

Pros

very easy to use generally, team very helpful in assisting with problems. updates with new features coming in often. Listen to feedback given.

Cons

Some issues that are pointed out still remain an issue. For example, you cannot edit a booking by removing a service and replacing it with another AND keeping it at the same time. This has been an issue for months and it does seem an important issue to be resolved.

Response from Belle Newco

Replied December 2019

Thanks for flagging Paul. With the latest release, we have now addressed this! Thanks for your feedback to help continue making Slick the most user friendly salon software out there!

September 2020

Sass from Sass hair & beauty

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

September 2020

Slick

Overall I have had no problem with slick. Great communication from the team at slick

Pros

So easy to use by staff and clients. A great system all round.

Cons

I really can’t find anything I don’t like about the product.

Reasons for Switching to Slick for Salon

Cost

Response from Belle Newco

Replied September 2020

Glad you love the system Sass! We love having you as part of the team

March 2019

Jason from Jason McClure Hairdressing

Company Size: 1 employee

Industry: Apparel & Fashion

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

My favourite software to use

The customer services slick provide are the best you will find. The team are amazing and great to talk to, they reply to all questions with great time and in my experience at all times of day and night haha. I do appreciate all the hard work they do for us and thank them for making my working day easier to manage with this software. And the software is amazing too everything you may need under one program. If you are wondering about getting slick, just do it! you will never look back nor will you be looking at any other software again.

Pros

This software is amazing. You can do so much with it from making appointments, to keeping track of you income and stock. It is very simple to use. It took me only a few days to get to know the software and after that I never looked back.

Cons

I have to say there is nothing I don’t like about this software, everything I need in a software for my business is all in one place with slick. I’ve been using it for just under a year and i have never been unhappy with the software nor the customer care.

December 2019

Anna from The Hair Academy

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

December 2019

Salon software feedback

Pros

user friendly, updated regularly, because it is online you can log in from anywhere

Cons

Small glitch in the system that does not allow you to only view active stylists need to have a patch test alert before booking colours the client area needs to be more user friendly

August 2020

Kate from Kate Mitchell Makeup Studio

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Fantasic!

Great customer service, really helpful, accommodating to various business needs and offers great support.

Pros

So easy to use with a very clear layout

Cons

Can be very occasional slow to use and load

Reasons for Switching to Slick for Salon

Lots of problems using this software

August 2020

Amie from So Beauty

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Very happy user

Pros

I love how this program takes me to another level of professionalism especially working as a self employed therapist. It allows me to Understand and grow my business. My clients love it as they get their appointment reminders and I’m able to store information to give them the very best ongoing treatment. Whenever I do have questions the slick team answer ASAP every time.

Cons

Would love to have an app to make it more accessible.

Reasons for Choosing Slick for Salon

Price and ease of use

August 2020

Lou from The Hair Shed

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Slick review

Great

Pros

Slick has helped me keep all payments from clients tidy and safe. End of month accounts have been made so much easier. I love the automated text to my clients too. If I have any issues I am on to the live chat and it’s always sorted as quickly as possible.

Cons

I’d like to have a saved bill option but other than that there’s nothing I don’t like.

March 2019

Amy from A’s Nails and Beauty

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2019

Excellent booking system.

It means that customers get text reminders and I have not had any missed appointments since using slick. The clients love it to as.

Pros

Love this software. Right from the beginning g any questions the customer service team have been brilliant and sorted any problems that I have.

Cons

It would be great if I got a message if a clients cancelled their appointments through the text reminder.

July 2020

michelle from Diamondblush

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Thank you

Pleasure

Pros

Easy to understand. Very helpful team. They treat you as an individual.

Cons

No a lot. If I missed anything, I could talk to slick as they always want to grow and please.

Reasons for Switching to Slick for Salon

Slick has no contract and are very helpful and understanding that every business is different. Thank you so mych

Response from Belle Newco

Replied July 2020

Thank you Michelle!

March 2019

Sara from Hair By Sara

Verified Reviewer

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Excellent

Very friendly and professional, always available when I needs questions answered or to help sort anything.

Pros

Excellent format, easy to use from my phone. Clients love the 48hr reminder txt. Overall very happy

Cons

Would like to add in an option to take pictures of receipts and invoices for cashing up. Have everything in one place rather than separate apps

August 2020

Jane from Rubyreds hairdressers

Company Size: 11-50 employees

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

So glad we chose slick!

Super efficient Easy to use Customer services brilliant

Pros

Slick is so easy to use and always there if you happen to find yourself in difficulty!

Cons

Haven’t found anything yet! Have a couple of staff members petrified to use a computer and even they picked it up straight away!