--- title: "Treatwell Software Reviews, Demo & Pricing - 2026" description: "Review of Treatwell Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/barbershop/treatwell-connect-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Salon Software](https://www.softwareadvice.com/salon/) / Treatwell Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/treatwell-connect-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/treatwell-connect-profile/alternatives/) # Treatwell Review From £9.99/month 1 plan Wondering if Treatwell is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Treatwell 4.4 [(285)](https://www.softwareadvice.com/retail/treatwell-connect-profile/reviews/) Pricing Starting at £9.99 flat rate per month ### About Treatwell Treatwell Connect is the salon management software that lets hair salons, beauty salons, barbershops and spas run their entire business from one platform: calendar, staff, clients, payments and marketing. What Treatwell Connect does Calendar and appointments: plan, edit and sync appointments in a few clicks, from desktop, tablet or smartphone. Manage multiple locations and staff members from the same calendar, with drag-and-drop scheduling, automatic reminders and real-time notifications on new bookings, changes and cancellations. Fewer no-shows: unlimited, automatic and free SMS and email reminders confirm appointments and free up slots as soon as a client cancels, saving time on the phone and keeping the diary fuller throughout the week. Client management: a centralised client database with treatment history, preferences and personal notes, so you recognise every client at a glance and personalise each visit, even when a different staff member serves them. Payments and POS: take payments in-salon and online with the same system, manage vouchers and packages, and get automatic reporting on transactions without reconciling till and diary by hand. Marketing and retention: buil... d promotions for slower hours, last-minute offers to fill empty slots, and upsell products or vouchers at the right moment right after treatment; automatically request a review after every appointment to build your online reputation. Reporting and insights: dashboards covering revenue, staff performance, fill rate and most-booked treatments, so decisions are based on data rather than guesswork. What sets it apart from other salon software Unlike standalone software, Treatwell Connect is integrated with the Treatwell marketplace, Europe's leading beauty & wellness booking platform, with over 150,000 partner salons and millions of active clients every month. Salons on Treatwell Connect can combine day-to-day operations with visibility and new client acquisition through the marketplace, Google, social media or their own website via built-in booking widgets: not just a tool to organise the clients you already have, but also a channel to find new ones. Who it's for Treatwell Connect is built for owners and teams at hair and beauty salons, barbershops, beauty clinics and spas, from independent businesses to multi-location chains, who want a system that's simple to use every day and helps both run the business and grow the client base, without juggling two separate tools. What's included in the price Every plan is built to avoid the extra fees that add up with other salon software: adding staff members to your account costs nothing extra, so the price does not rise as your team grows. Appointment confirmations and SMS reminders are unlimited and included, with no per-message charges. Repeat bookings from clients you already have never carry a commission, no matter how they were booked. Payouts from card payments land in your account daily, with no additional fee for faster access to your takings. Both the free "Book now" button, a simple link that sends clients straight to your booking page, and the fully integrated booking widget, which lets clients browse your treatment menu and book without ever leaving your website, are commission-free on your website and social media. And an integrated Google My Business Profile solution is included, letting clients book directly from your Google listing without a separate tool or setup. Wondering if Treatwell is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. ## Treatwell User Interface ## Popular Treatwell Alternatives Main Product Treatwell 4.4 [(285)](https://www.softwareadvice.com/retail/treatwell-connect-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.05Value for money - 4.31Customer support - 4.36Functionality Pricing Starting at £9.99 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3649)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) 5.0 [(342)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/) Ratings Breakdown - 4.94Ease of use - 4.77Value for money - 4.97Customer support - 4.79Functionality Pricing Starting at $130.00 per month Get Price Alternative Product [Aura Salonware](https://www.softwareadvice.com/salon/aura-salonware-profile/) 4.5 [(84)](https://www.softwareadvice.com/salon/aura-salonware-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.43Value for money - 4.49Customer support - 4.40Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [DaySmart Salon](https://www.softwareadvice.com/product/152899-DaySmart-Salon/) 4.4 [(410)](https://www.softwareadvice.com/product/152899-DaySmart-Salon/reviews/) Ratings Breakdown - 4.37Ease of use - 4.18Value for money - 4.27Customer support - 4.25Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/) 4.8 [(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.75Value for money - 4.75Customer support - 4.68Functionality Pricing Starting at $24.00 per month Get Price ## Treatwell Pros and Cons We analyzed 285 verified reviews for Treatwell to find out what actual users really think. Select to learn more Centralized Salon Operations Tools Treatwell offers tools to organize salon appointments, track billing, and manage client lists in one place. Its user-friendly interface helps salons stay visible online, coordinate staff schedules, and monitor business performance, making daily operations smoother for owners and teams. Streamlined Online Booking Experience Treatwell's booking system makes it easy for clients to reserve appointments online, helping businesses attract new customers and manage bookings efficiently. The platform reduces double bookings, offers useful notifications, and allows both clients and owners to amend bookings with ease. Efficient Client Data Handling Managing clients is straightforward with Treatwell. The software saves time by centralizing client information, supports easy appointment scheduling, and helps fill empty slots with new or repeat clients. Features like client messaging and booking history add convenience for both businesses and customers. Frequent And Last-Minute Cancellations Client cancellations can happen with little notice, often without penalties or deposits. The lack of a cancellation list and easy blocking of unwanted clients frustrates businesses, while cancelled and no-show appointments negatively impact performance reports and revenue. High Fees And Payment Delays Treatwell's payment system is criticized for high commissions, slow fund transfers, and confusing billing. Businesses struggle with limited cash management options, delayed payments, and difficulty accessing or changing payment details, making financial tracking more challenging. Limited Business Support Access Customer support for businesses is often described as slow, unavailable, or unhelpful. Users report difficulty reaching support, unresolved issues, and a lack of protection for service providers when dealing with problematic clients or technical problems. ## Treatwell Pricing and Plans Starting price: £9.99 per month Free Trial Free Version Connect £9.99 flat rate, per month Plan includes: - Booking Analytics - Customer Service - Digital Calendar - Marketing and Promos - Online Visibility - Professional Photoshoot (Depending on Your Location) - Unlimited Appointment Confirmation Emails and SMS Messages - Unlimited Appointment Reminder Emails and SMS Messages - Unlimited Appointments Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Treatwell Features - Popular features found in Salon Calendar Management Client Database Confirmations/Reminders Electronic Payments Email Marketing Employee Management Inventory Management Mobile Access Multi-Location Online Booking Point of Sale (POS) Recurring Appointments - More features of Treatwell Activity Dashboard Alerts/Notifications Appointment Management Appointment Scheduling Automated Scheduling Availability Indicator Availability Management Billing & Invoicing Booking Management Calendar Sync Client Management Client Profiles Contact Database Credit Card Management Credit Card Processing Customer Database Customer History Customer Mobile App Customizable Forms Debit/Credit Card Processing Discount Management Drag & Drop Electronic Forms Email Reminders For Barbershops For Salons and Spas In-Person Payments Inventory Tracking Loyalty Program Multiple User Accounts Payment Processing Performance Metrics Promotions Management Ratings/Reviews Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Reputation Management Rescheduling Reviews Management Scheduling SMS Marketing SMS Messaging SMS Reminders Social Media Integration Staff Management Third-Party Integrations Transaction History Wait List Management Waitlist Status Tracking Website Integration ## Treatwell Integrations Google Calendar Integration rated undefined from -1 review iCloud Integration rated undefined from -1 review ## Treatwell User Reviews ## Treatwell customer ratings - Overall rating: 4.4/5 - Total reviews: 285 ### Rating distribution - 5 stars: 204 reviews (72%) - 4 stars: 47 reviews (16%) - 3 stars: 8 reviews (3%) - 2 stars: 4 reviews (1%) - 1 star: 22 reviews (8%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.1/5 - Customer support: 4.3/5 - Functionality: 4.4/5 --- ### Gets me bookings that otherwise I would not have had - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been a positive experience in general #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The software functions fairly well from the client booking side and the clients tend to be a good calibre. #### Cons My least favourite part of the software is a lack in featured which sends clients marketing promotions, newsletter, events etc. Also there is very limited space to provide client history. It would be great if it could have client record cards, consultation forms and pre & aftercare forms to allow clients to complete online. The problem I have is because Treatwell is very basic here, it is not possible to intergrate with another diary system. --- ### Easy search tool for local services - Overall rating: 4/5 - Reviewer: Jennifer S. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Would definitely use again and find there's great high value offers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Offers grear services and value with highly competitive prices. #### Cons Sometimes services get cancelled last minute by not being confirmed by the venue. #### Vendor response Hi Jennifer, Thanks so much for taking the time to leave us feedback. We're happy to hear that Treatwell is working well for you! Thanks again for getting in touch. Best wishes, Treatwell. Replied April 2025 --- ### Clients think I work for treatwell - Overall rating: 3/5 - Reviewer: Katarzyna P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Connect is now very annoying with all bookings to check out and penalties for cancelling appointments even though client emailed me to cancel it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros It has a calendar online, that is about it. #### Cons The whole process is standardised to a point where clients thinks that I am just a branch of treatwell salon and demand procedures done in other 'branches'. There is no option to block bookings without preparing or taking deposits, that is extremely annoying. Recently treatwell allowed cancellations in hours notice and no payment for those lost bookings made by not serious people. I can't block unwanted clients, another annoying thing. If treatwell wouldn't be that aggressive on on marketing to a point where competition on Google doesn't make financial sense, I would go away. Still, I dislike every moment I have to use it to make My Business going #### Vendor response Hi Katarzyna, Thanks for taking the time to leave a review. We're sorry to hear customers have seen you as a branch of Treatwell. Salons are the heart of our business and we are proud to have a diverse range of partners on the site. We aim to ensure that salons show their own identity through photographs, menu and the 'about' section. The new cancellation policy aims to help salons open up slots if a customer can't make an appointment. This means instead of a customer not showing up , they can cancel so that you are aware you will have a gap. We have also introduced the functionality that customers can reschedule, this means that instead of losing the booking, they will come to your salon at another time. With the new policy, you should encourage customers to cancel directly on the app if they are unable to attend , so that your 'successful bookings score' is not impacted. Please reach out to your Account Manager if you have any further questions. Best, Treatwell Replied March 2019 --- ### Grow your business with Treatwell - Overall rating: 5/5 - Reviewer: Santiago F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered I have built a close relationship with the brand and have fallen in love with the product more and more over time. I can't see my business working without it. I love the fact that we get daily new clients and that by using Treatwell I have managed to grow my business faster and expected. I can't wait to open my second location and work together with Treatwell to help me grow it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Treatwell is an essential tool for my business. Whether you are starting a new business or have an existing one, with Treatwell I have managed to grow my company within the last 6 months. Grow my team and get them busy at the same time. Using their booking software is so simple and helpful since all new clients that book through treatwell market will come directly to your treatwellpro system. You can manage all bookings directly from your phone app or using the cloud system on your PC. Stylist can also have their own log in and the app on theirs phones so it saves them time knowing what bookings they have coming up and prepare for their day . #### Cons I like all the features of the system. Looking forward to new features and updates for the future #### Reasons for choosing Treatwell I like that Treatwell is not just a software system, the fact that they have a market place where thousands of clients trust their products and use it to find their next forever salon is a big bonus for any business. not only are you taking advantage of a great product, but you are also gaining daily new clients by just being part of the brand. --- ### customer service - Overall rating: 5/5 - Reviewer: carmen s. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it would be great if the booking system could sync with our salon 1Q system so that we aren’t running 2 separate booking systems. or even an option to copy the calendar so it can be forwarded on to our receptionist when i’m not in the salon . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That it generates new business and brings clients to my business. However i do find the first time client percentage quite high as it usually means i make no profit at all (occasionally out of pocket) on the first treatment . This is ok if the client is returning but if they are passing through the city it’s not financially viable. Also it’s sometimes necessary to change an appointment time without this having an adverse effect on ratings as clients choose a time but it means i can’t fit somebody in before or after the treatment meaning it impacts how many bookings i can take. #### Cons I do find the first time client percentage quite high as it usually means i make no profit at all (occasionally out of pocket) on the first treatment . This is ok if the client is returning but if they are passing through the city it’s not financially viable. Also it’s sometimes necessary to change an appointment time without this having an adverse effect on ratings as clients choose a time but it means i can’t fit somebody in before or after the treatment meaning it impacts how many bookings i can take. The fact clients can leave anonymous reviews..they don’t help resolve an issue and sometimes they aren’t directly related to my service . I would also like a deposit option so that it reduces the risk of no shows . --- ### Appointments made easy! - Overall rating: 5/5 - Reviewer: Jaimy L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a great experience. Treatwell digitalizes the tedious task of finding a place through web search and having to do all of the 'finding out whether it is a good place' in one overview. Therefore, I think it is absolutely a worthy application to use. However, it does tailor to more high-end services and the database they have may be limited depending on the country you live in. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Normally, I would have to Google for salons, then visit all of the websites separately, find the prices, and find an appointment at a time that suits me. I love how in Treatwell you have an easy overview of the different services near you. You can easily compare prices and schedule appointments based on a shop's availability. Happy to see such a tedious operation become digitalized. #### Cons Treatwell tailors to, what seems, more high-end services. Therefore, the services seem to be at a higher price point than some places that are not in the customer database. In some cases, I also did not receive great service but still paid a high price due to the audience that Treatwell tailors to. Furthermore, the database that Treatwell has is quite limited in my country. I know that in other countries it may differ. --- ### Treatwell is the best - Overall rating: 5/5 - Reviewer: Palak L. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ve been using Treat Well for more than two years and then never had any problem with it to all be super perfect and the website always work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s very great website. I can book any time anywhere with my favourite salons. #### Cons Always remind me, when is my appointment and send me a message a day before my appointment as a reminder --- ### Treatwell is a 5 star - Overall rating: 5/5 - Reviewer: Tania Borges P. - Verified reviewer: Yes - Industry: Warehousing - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. All experience I had a salon menber or as a treatwell users to treatments was very good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How it is easier to book as a costumers and a salon .I no need to get worried about to be a good on internet as it help as English isn’t my first language #### Cons I think they could show more often market it more --- ### Great platform - Overall rating: 4/5 - Reviewer: Emma S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Fantastic features with amazing SEO included I’d never get my website at the top. I’m a top rated salon due to great reviews so feature high on the listings in my area. Booking payments taken and paid out with no hassle. #### Cons Need consultation forms linked to bookings and a reminder to confirm no changes to medication etc before attending another appointment is essential! Charges for clients returning after two years when they originated via the salon not Treatwell is harsh! #### Reasons for choosing Treatwell Price point and Seo fir salons in my area --- ### Treatwell is the future - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I am a very happy Treatwell partner, and customer. (and also have managed to book some fab appointments for myself on there too!) I always highly recommend the system to lots of people! It's a no brainer, you need to be online and Treatwell certainly help you do that. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its super easy to use, on the go and on laptop too. It has some really great tools and functions - customers can book with ease, and as a business owner you can manage everything in one place. #### Cons There are some reporting tools that it still needs, some added features would be great such as consultation forms, deposit function but I feel that Treatwell evolve and add great features often. --- Showing 1 - 10 of 285 Reviews [See All Reviews](https://www.softwareadvice.com/retail/treatwell-connect-profile/reviews/) ## Treatwell Popular Comparisons [Vagaro vs Treatwell](https://www.softwareadvice.com/retail/treatwell-connect-profile/vs/vagaro/)[Mangomint vs Treatwell](https://www.softwareadvice.com/massage-therapy/mangomint-profile/vs/treatwell-connect/)[Aura Salonware vs Treatwell](https://www.softwareadvice.com/salon/aura-salonware-profile/vs/treatwell-connect/)[DaySmart Salon vs Treatwell](https://www.softwareadvice.com/compare/146428-treatwell-connect/vs/152899-DaySmart-Salon/)[GlossGenius vs Treatwell](https://www.softwareadvice.com/scheduling/glossgenius-profile/vs/treatwell-connect/)[ZENOTI vs Treatwell](https://www.softwareadvice.com/retail/treatwell-connect-profile/vs/zenoti/)[Goldie vs Treatwell](https://www.softwareadvice.com/salon/goldie-profile/vs/treatwell-connect/)[Phorest vs Treatwell](https://www.softwareadvice.com/salon/phorest-profile/vs/treatwell-connect/)[Fresha vs Treatwell](https://www.softwareadvice.com/retail/shedul-profile/vs/treatwell-connect/)[Booksy Biz vs Treatwell](https://www.softwareadvice.com/barbershop/booksy-profile/vs/treatwell-connect/)[Mindbody vs Treatwell](https://www.softwareadvice.com/gymnastics/mindbody-profile/vs/treatwell-connect/)[Square Appointments vs Treatwell](https://www.softwareadvice.com/salon/square-appointments-profile/vs/treatwell-connect/)[Acuity Scheduling vs Treatwell](https://www.softwareadvice.com/medical/acuity-profile/vs/treatwell-connect/) [Compare All Alternatives](https://www.softwareadvice.com/retail/treatwell-connect-profile/alternatives/) ## Other Top Recommended Salon Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **29** times [Meevo](https://www.softwareadvice.com/retail/meevo-profile/) **4.4** (278) Recently recommended **19** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (383) Recently recommended **11** times [Phorest](https://www.softwareadvice.com/salon/phorest-profile/) **4.8** (431) Recently recommended **6** times Stuck Between Options? 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