9Spokes

RATING:

4.8

(10)
Overview

About 9Spokes

9Spokes is a data platform that aggregates meaningful data inputs across your business. Think of 9Spokes as a virtual advisor, here to motivate and guide businesses so they not only survive, but grow and thrive! We deliver meaningful, personalized, and shareable insights to businesses that help inform their next move and steer them towards their goals. We connect businesses. We bring together their teams, partners, and banks (anytime, anywhere), so they can share information and collaborate to figure out the best way forward – whether it's a simple admin task or the basis for a strategic decision. Connect your business apps — think the accounting software you use, POS, marketing, HR, and more — to power your business dashboard. At the heart of 9Spokes, driving everyt...
A business dashboard to track your key metrics.
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9Spokes Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for 9Spokes

10 Reviews

Evan

Verified reviewer

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2018

Satisfying Interface

PROS

Very easy to use and visually appealing to the eye. All the information that I needed and wanted to see was easily accessible.

CONS

At times the app would crash for me and sometimes may even take a little bit long to load. However, it's not too bad.

Martin

Internet, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

Fantastic tool for SMEs

The ability to see all of the most important metrics for my business in one place. It's also teaching me how to attribute the success or failure in certain areas across numerous functions of the business as opposed to viewing them in isolation.

PROS

Being able to view all of the most important metrics from my business apps like QuickBooks and Vend on one screen is so handy, especially when I can compare the results to other tools like email marketing so I can quickly attribute the success of campaigns and view how it's impacted other functions of the business

CONS

I would like to see more apps. Starting to use Instagram a lot more and it's becoming a key channel for us to drive traffic to the website.

Supreeth

Electrical/Electronic Manufacturing, 51-200 employees

Used less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2017

Need for Business

PROS

This gives you what you need instantly. All the details are stored and securely organised. Good for any business.

CONS

Some issue with the connectivity. Lot of maintenance notifications. This feels little scared towards it.

Matthew

Philanthropy, 201-500 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Amazing stuff!

PROS

Defining our current reality was always a problem until we started using 9 spokes. We just needed to plug in the info and we could easily and quickly see how we were doing using a variety of metrics and address instantly and problems!!! Highly recommend!

João Gabriel

Hospitality, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Best dashboard I hav used.

For sure the way of working with the data. I am very impressed

PROS

It is very helpfull to organize your business. In my company it is optimizing our working, helping us to mannage the organizaiton process due to the great sopport in annalyze data.

CONS

The costumer service should be reviewed by them. It is bad to get contact with the team and a bit stressful.

John

Civic & Social Organization, 11-50 employees

Used less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

Amazing

PROS

Helps me see the business in a more organized way so i can make faster and better decisions. Better to organize all my apps.

CONS

Does not tie into everything but a very great value for the money. Could use some faster customer support.

Siddesh

Electrical/Electronic Manufacturing, 51-200 employees

Used weekly for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2017

Intelegient Business Dashboard.

PROS

Its amazing to see all the required data in one place which will definitely help an individual to analyze the data and can bring a conclusion out of it. Also its free of cost.

CONS

Need more security features. In this modern world the more safer the better. So it has to keep improving the security.

Veena

Mechanical or Industrial Engineering, 201-500 employees

Used weekly for less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Amazing SME tool

PROS

Its a great tool to see all the metrics of the business at one place. This gives the better clarity about the things we are comparing.

CONS

Like to add more features as it will help in reaching many more people. Also little faster customer support required.

Shiva

Electrical/Electronic Manufacturing, 501-1,000 employees

Used weekly for less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2018

Amazing tool

PROS

Very easy to view all the data and compare the results and can quickly make the decisions possible and also help to organised all properly.

CONS

Need to be contentiously improving the app with different parameters developed. Little lagging in the speed but much better than others.

Sandeep

Design, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great product ever.

I have connect it with Zoho and has been really impactful in getting my KPIs.

PROS

The most impactful I feel is you can connect with other apps.

CONS

I am beginner and still not found cons for this software.

10 Reviews