The benefits of this platform have to do with the incredibly robust, beautiful and easy to use software, which in itself engages employees. If you buy in to that premise, then you'll love the platform and reap the rewards of a recognition-rich workplace.

Unlike some free options, the Achievers platform is robust, intuitive to use and ensures a bug-free and seamless user experience that makes recognition and engagement simple. Beyond that, the platform and its features are constantly evolving and improving, based on recognition and engagement best practices, to ensure it captivates its users' attention. Employees love to use the tool, managers get valuable insights and, from an HR perspective, you have all the reports and analytics you could ever want at your fingertips. Overall, there is a significant financial investment for the product but, when you consider the cost of disengaged employees and the benefits of an engaged workplace, the investment is worth it.

Given their recent partnership with a global rewards/gift card giant, they have better global reach but the shipping times are incredibly varied and sometimes high (2-5 weeks on average.) Additionally, with new changes to their workflow, it's rare to instantly receive even the online rewards, which can take 5-10 business days to be delivered. If you manage expectations with employees and consider that the primary benefits of the platform are the non-monetary incentives, then you'll be very happy with the tool. If you're looking for very quick shipping and reward fulfillment, this likely isn't the product for you.

The platform has been widely accepted by our employees and organization. It has allowed us to shed light on and target how recognition ties into employee engagement. It has allowed us to capitalize on the power of acknowledgement from senior leadership, peers, and teams. The platform has allowed us meaningfully recognize more consistently as an organization, and has become an integral part of our culture.

Our employees are supporters and advocates of this software. It is a great platform that allows our organization to recognize more consistently, with an awesome rewards catalog with something for everyone. The software is easy to use and the customer service we receive is unparalleled. Achievers continually supports us with professionalism and valuable knowledge as we aim to leverage the platform in new ways and improve our user experience.

It's difficult to think of what is least liked about this software. It would be great to have more control over our platform without having to leverage customer service (i.e., the ability to change the imaging, enable survey features, troubleshoot). However, our experiences with Customer Service have been successful and we have run into very few issues.

Easy way to enable recognition within the company, with clear communication and prizes.

The access is very difficult. You get session timeouts on the app frequently and have to go again and login, go thru the company security interface etc. EVERY SINGLE TIME. This disincentives adoption by the users.

As an employee it makes me feel more recognized and appreciated. It's nice to just be recognized but also receiving the points to spend on gift cards is a really great option.

I think they send too many notification emails. Sometimes I wish there were more options for gift cards as well.

I love that we are able to recognize our employees globally. While we may not be in the same office together, we certainly work on the same items and achieve the same goals together.

I love how easy this platform is to use! We have a very diverse employee population and the way the program is designed (similar to many other popular social media apps) make this a very easy program to roll out and get everyone to use it.

I would love to see more detailed analytic reporting be available.