--- title: "ActivTrak Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ActivTrak. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ActivTrak is a good fit for you!" source_url: "https://www.softwareadvice.com/bi/activtrak-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Productivity Software](https://www.softwareadvice.com/productivity/) / [ActivTrak](https://www.softwareadvice.com/bi/activtrak-profile/) / ActivTrak Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/bi/activtrak-profile/) Reviews [Alternatives](https://www.softwareadvice.com/bi/activtrak-profile/alternatives/) # ActivTrak User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 591 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 371 reviews (63%) - 4 stars: 181 reviews (31%) - 3 stars: 32 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 7 reviews (1%) ### Most mentioned pros - Setup is straightforward, and the dashboards make it easy to spot inefficiencies, track application usage, and support conversations with employees using real data. - The platform delivers reliable insights into user activity, productivity trends, and workload distribution, which has helped us make better operational decisions. - Additionally, enhanced visibility into specific web activity and better management of active versus inactive devices would improve accuracy and usability. ### Most mentioned cons - One limitation of ActivTrak is the snapshot feature, which can feel too restrictive for detailed monitoring needs. While snapshots provide general visibility, they do not always capture enough context to fully understand user activity, especially during critical tasks or potential security concerns. - The cancellation process is purposely designed to trap you in a yearly contract and make cancelling from the mandatory auto-renewal (no way to disable this) as difficult as possible jumping through hoops. - All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. ## ActivTrak customer reviews Showing reviews 1-25 of 591 (page 1). ### Much More Than Employee Monitoring — Useful Workforce Analytics - Overall rating: 5/5 - Reviewer: Abhishek A. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with ActivTrak has remained positive, and I think the product has become much more useful since I first started using it. When I originally used it, my main requirement was to understand what was happening on employees' systems, especially when people started working remotely. Now I find the reporting and analytics more useful than simply looking at activity. I can look at working hours, productivity trends, application and website usage and get a better understanding of where time is being spent. The dashboards make it easier to spot something that needs attention without having to manually go through everyone's activity. I also like the direction ActivTrak is taking with workforce analytics and AI. The newer Work Advisor feature, for example, is designed to let managers ask questions about workforce data and get answers without manually analysing multiple reports. Overall, I would say ActivTrak has moved from being mainly an employee monitoring tool for me to being more of a workforce productivity and management tool. I still use the activity information, but the additional reporting gives me much more context around it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most now is that ActivTrak has gone beyond just showing what employees are doing. The reports give me a much better idea of working hours, productivity patterns and how time is actually being spent. I particularly like being able to look at the information by employee or team and compare it over different periods. The dashboard is also much easier to use when I want a quick overview instead of going through individual activity records. Another thing I find useful is the schedule and productivity information. It helps me understand whether the actual working pattern is matching what was expected, which is useful when managing a remote or hybrid team. #### Cons The main drawback for me is still the pricing. It is not the cheapest option if you are looking only for basic employee activity monitoring. ActivTrak has added quite a lot of analytics and productivity features, but that also means that some of the more advanced functionality is available only with the higher packages or add-ons. For a smaller business, I would prefer a little more flexibility in choosing only the features that I actually need. If you are going to use the reporting and productivity analytics regularly, though, I think the additional functionality makes the cost easier to justify. --- ### Workstation Monitoring Without Breaking the Bank - Overall rating: 5/5 - Reviewer: Rich W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been an Activtrak customer for almost 10 years now, through more than one organization. ActivTrak is a powerful and easy-to-use workstation monitoring solution that provides clear visibility into productivity and work patterns without being intrusive. Its intuitive dashboards, detailed reporting, and real-time insights help teams make data-driven decisions, improve efficiency, and support healthier work habits. Setup is straightforward, and the platform scales well for organizations of any size. Overall, ActivTrak is an excellent tool for organizations looking to better understand and optimize how work gets done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy Implimentation, Simple Navigation of the Features, Value for your Dollar, Easy to understand the view of Employee Productivity. #### Cons Support is not always the quickest with Response to an issue or Inquiry. At times I have waited over a day for a reply. #### Reasons for choosing ActivTrak Cost and Ease of Installation and Use of the Interface. #### Reasons for switching to ActivTrak It was too Clunky and Caused Issues with Internet Securities. #### Vendor response Hi Rich! Thanks for the wonderful review — and I love that you've been with us for nearly a decade. Thank you so much for being a customer. If you ever need anything, please feel free to reach out to me. Thanks again! ~Megan Replied April 2026 --- ### Trust, but Verify -- with ActivTrak - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Trust is paramount when managing a team, however, sometimes you need to verify to ensure productivity remains consistent. ActivTrak helped us monitor certain team members when needed to make sure they stayed on task. #### Cons Like all solutions, there is a bit of a learning curve when you start. However, all the benefits far outweigh the time it takes to get acquainted with the dashboard and all it's functions. --- ### Great monitoring system - Overall rating: 4/5 - Reviewer: Lynda D. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it is a great product to allow our company to know that employees are working when they should be working. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allows me to determine if workloads are evenly distributed as well as monitoring workloads to determine if we are overstaffed. #### Cons It is not connected to ADP. I have to closely monitor time off and remove that out of the data. It skews data and cannot be taken at face value. --- ### Great Product heavy on features and reporting - Overall rating: 5/5 - Reviewer: Derek D. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with ActivTrak has been positive. It has provided helpful visibility into employee time and productivity, allowing us to better understand work patterns and have more informed, data-driven conversations with our team. The platform is reliable, easy to navigate, and offers a wide range of reporting and insights that can support management and accountability. While the tool includes more features than we personally need, ActivTrak does what it is designed to do well. For organizations that want detailed productivity analytics and workforce visibility, it is a strong solution, especially when transparency and consistency are important. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros ActivTrak has been a valuable tool for helping us better understand how time and productivity are distributed across our team. It provides clear, easy-to-understand insights into work patterns without feeling intrusive or overly heavy-handed. What stands out most is the way ActivTrak turns activity data into meaningful visibility. Instead of relying on assumptions, we’re able to see trends around focus time, application usage, and overall productivity, which has supported more informed conversations with employees. It has been especially helpful for identifying workflow bottlenecks and workload imbalances early, rather than reacting after productivity issues surface. The platform is intuitive, the reports are well organized, and the emphasis on transparency helps promote trust. Employees can see their own data, which encourages self-awareness and accountability rather than micromanagement. Overall, ActivTrak has helped us move toward a more data-driven, fair, and consistent approach to tracking time and productivity, making it a solid solution for organizations looking to support performance while maintaining a respectful workplace culture. #### Cons The primary drawback for us has been the cost relative to how we use the platform. We mainly rely on ActivTrak to monitor employee productivity and confirm that time is being used appropriately, but the specific reports we need are only available in the highest-cost package. At the same time, many of the additional reports and features included at that level aren’t ones we regularly use. While ActivTrak offers a robust set of tools, the platform can feel a bit heavy with bells and whistles for organizations that have more focused or straightforward monitoring needs. A more flexible pricing or reporting structure would be helpful for teams that don’t require the full feature set. #### Reasons for choosing ActivTrak At the time it was the best application for the cost. --- ### Good Insights, Some Things Could Be Easier - Overall rating: 4/5 - Reviewer: Lisa D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with ActivTrak has been positive. It provides valuable insight into how employee time is being spent, especially with detailed activity tracking and user filtering. However, there are opportunities to improve reporting capabilities, making it easier to analyze and share productivity trends over time. Additionally, enhanced visibility into specific web activity and better management of active versus inactive devices would improve accuracy and usability. With some refinement in these areas and continued support, the platform could be even more effective for managing and understanding team productivity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I appreciate the ability to gain insight into how employee time is being spent, especially the detailed breakdown in 5-minute intervals and the option to filter by user. It would be very helpful to have more robust reporting capabilities that allow me to easily view and share employee productivity trends over time. While I can currently pull data using date ranges, having more streamlined or customizable reports would make it easier to analyze and present this information to management. There may already be features available that support this—I did notice ActiveTrak Academy and plan to explore that further. Overall, the platform provides strong value, but improved access to simplified, shareable reports would be a great enhancement. #### Cons I would like greater visibility into the specific webpages being visited, as there have been times where activity is only labeled as “Safari” rather than showing the actual sites. Additionally, the user/device list could be improved—older devices remain listed, and in some cases begin tracking again unexpectedly, which triggers alerts about exceeding license limits. It would be helpful to have a way to view only active devices and better manage inactive ones. Guidance from customer support on how to optimize these settings and improve tracking visibility would also be appreciated.we use a #### Reasons for switching to ActivTrak We were having issue with compatibility of our apple devices. Software was being #### Vendor response Hi Lisa! Thanks so much for taking the time to share your feedback. I'd love to know which plan you're on so I can send you more specific resources to address some of what you noted. If you send me an email, I'd be happy to help! ~Megan Replied April 2026 --- ### High License Fee Increases, Poor Customer Service & Cancellation Issues! - Overall rating: 1/5 - Reviewer: Scott S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Customer interactions with support and sales have been poor, almost robotic with canned responses on anything except when they're trying to get more money out of you with plan or feature upsells. The cancellation process is purposely designed to trap you in a yearly contract and make cancelling from the mandatory auto-renewal (no way to disable this) as difficult as possible jumping through hoops. The actual service has been disappointing with the amount of time it takes to maintain the product keeping agents working, classifying applications or websites, and sifting through the excessive amounts of data just to answer basic questions on worker activity. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The ability to detect "mouse clicker" activity monitoring cheating, category based alerts, and event based screenshots. #### Cons The rising licensing costs, along with the introduction of new features that are only available as paid add-ons rather than being included in existing plans, are frustrating. There is also an excessive amount of unnecessary data collected, seemingly just to create KPIs for 'performance' metrics, which feels like an attempt to justify pushing customers toward the higher-priced plan and added cost features. The service demands constant, high-touch maintenance, often requiring dedicated staff just to keep things running. The agent installations are generally unstable and frequently stop reporting. The cancellation process is particularly poor—clearly designed to be difficult, as you can't simply opt out of renewal or cancel through the same dashboard used for payments or upgrading your plan. While it's easy to increase your bill, reducing or canceling your service is made unnecessarily complicated. #### Reasons for choosing ActivTrak Needed a solution for deployment with remote workers during the Covid period, not enough time to fully evaluate other companies solutions as we would have liked. --- ### Helpful, but pricey - Overall rating: 4/5 - Reviewer: Andrea S. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is really expensive and sometimes I don't know if it is worth what we are paying for it. But there are times when it is helpful like if an employee forgets to log out etc that I can see those things. Or if I think they weren't working hard etc. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros That I can see what my employees are doing at specific times. And the screen shots/alerts when my employees go to certain sites. #### Cons Sometimes hard to find where to go to see what I want. I wish I had a way to get it on a computer that I DON"T have access to without the employee knowing that I am adding it to her computer. We forgot to add it to a new remote employee's computer and I wish I had a way to add it on without her knowing that I am adding a tracker on. I wish that there was some kind of AI that would say what the employees spent most of their time on each day. And what unproductive things they did each day like a synopsis. #### Reasons for choosing ActivTrak It looked like it had features the other did not. --- ### worth the price - Overall rating: 4/5 - Reviewer: dawn k. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. this is a good product for the price. customer support has been very helpful when I have needed them #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros setting up the alerts is easy and setting up productive vs unproductive activity is also easy to do. #### Cons cant see live screen shots from users. would be helpful when there is an alert to see video of what they were doing #### Reasons for choosing ActivTrak activtrak has the lowest price. but less functionality #### Reasons for switching to ActivTrak activtrak had the lowest price than the others #### Vendor response Hi Dawn! Thanks for sharing your feedback (and apologies for the delay in response!). Screen details is available as an add-on if your business needs that for compliance reasons. Feel free to email me if you need more information about that! ~Megan Replied April 2026 --- ### Not for open minded businesses - Overall rating: 5/5 - Reviewer: Amber L. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It was a tug-of-war between high-level strategic clarity and low-level cultural friction. The software provides the "truth" through data, but it didn't easily allow a personalized and understanding approach. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros I found the most value in ActivTrak's ability to act as a protector of your team’s well-being, rather than just being a clock-watcher. #### Cons I find the software’s logic frustratingly narrow. ActivTrak is notoriously bad at distinguishing between someone staring at a screen because they are deeply analyzing a creative problem and someone who has simply walked away to get coffee. --- ### ActivTrak review - Overall rating: 4/5 - Reviewer: Jason P. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you are looking to monitor employee use, I would recommend this product. It does a good job with screen shots and app usage reporting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The layout is easy to get information from. We have been able to gain insights into productivity in ways that were not possible before. It also has not interfered with our Security application. Competitors frequently required constant monitoring to remove false positives for malicious apps. #### Cons I frequently need to remove unwanted users that bring me beyond our license count. Additional functionality that would be valuable is only available in upgraded versions. --- ### Got true team performance in ways I never had - Overall rating: 4/5 - Reviewer: Chesky G. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am extremely delighted and love the outcome. While there is improvement needed overall, it's fantastic. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Got a full team performance in a way I never could before. I very much appreciate the live report in particular the activity log achieved a level of team performance that I never thought possible before. The experience was incredibly rewarding and enlightening, allowing me to see how well our team can work together. This level of transparency helped us identify strengths and areas for improvement. #### Cons The website is a lot and not very user-friendly. The website is quite overwhelming and not very easy to navigate. #### Vendor response Hi Chesky! Thanks so much for taking the time to share your experience with ActivTrak. I particularly loved seeing that you've gotten a "full team performance in a way (you) never could before." I will be sure to pass along your high-level feedback on navigation. If you'd like to share more details on that, please email me and I'll connect you. Thank you! ~Megan Replied December 2025 --- ### Pricey But Helpful - Overall rating: 5/5 - Reviewer: Joeq W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience was just ok. It works really well for what we wanted to know about efficiency and workloads of our people. But after the price increase, it just wasn't a good option for us anymore so we are not using it at this time. But would again in the future if it makes sense. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was really helpful for me to see what kinds of things people on my team were doing while they work and where we had people spending too much time using certain tools and programs. #### Cons The difficult part of using ActivTrak for us was that we had to send it out to all of our people to have them install in on their computers. It led to some issues with people feeling uncomfortable with being tracked and took a lot of time/conversations to get everybody on board with what we are trying to do. --- ### ActivTrack review - Overall rating: 4/5 - Reviewer: Janet E. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like that I have access to see what staff is doing and to be able to see where they might be struggling #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being able to review how staff works/hours worked #### Cons No clear understanding of what some of the descriptions of work actually are tracking #### Vendor response Hi Janet - Thanks for sharing your feedback. I'd love to dive deeper into what you've noted in the cons. My email will be shared with you in the reply - please reach out. Happy to connect you! ~Megan Replied October 2024 --- ### Just what our business needed - Overall rating: 4/5 - Reviewer: Matt D. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience with ActivTrak has been positive. It meets our needs to measure productivity of our teams in office and working remotely. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We are able to monitor productivity among our teams and individuals. It helps us to provide coaching to improve our empoyees. #### Cons There are so many versions of reports, it can be a bit overwhelming and confusing to hone in on the exact metrics you need to measure. #### Vendor response Hi Matt, Thanks for sharing your feedback. I'd love to suggest that you check out ActivTrak Academy. It's full of on-demand courses and videos to help you get the most out of your experience. Thanks again! Megan Replied October 2024 --- ### From the initial download to the first use, it was so easy and intuitive. - Overall rating: 5/5 - Reviewer: Derek D. - Industry: Government Administration - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Productivity is always hard to measure, but this software makes it easy to see what programs or websites are consuming or distracting from our work goals. I don't like to use it as a spy tool. I prefer to use it to troubleshoot areas for improvement. Or use the screenshots to see when an error or crash occurs to see the events that lead up to the software fail. This is a GREAT troubleshooter option, see what the station saw. Love that it can be accessed from remote seamlessly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy interface and how easy it is to code applications and website as productive or non-productive. It gives a GREAT picture of the productivity of the workstations. I like that it can block websites as well with one caveat (see cons). I will say this blocker is 100% effective, where websites blocked by the router can be accessed using an alternate method. The Screenshots are helpful, not as a spy tool, but in determining errors when one of our programs is having trouble, we can see the error screen the operator saw through the screenshots. Great troubleshooting. Screenshots also let me assist the operator when I am in a remote location, I can see what they are asking and assist quicker than actually remoting into the workstation for minor questions. EVERY INTERACTION WITH THIS PROVIDER HAS BEEN MORE THAN EXCELLENT, and they are eager to help and take suggestions and criticism to assist or improve their already great product. You are not alone after you download or purchase. Another good feature is on the workstation the program runs in the background and is completely invisible to workstation, it doesn't slow the system down, nor cause the workstation any troubles. #### Cons When you block a website, it is always blocked. I would like to release the block during non-business hours. For instance, if my employees want to check their emails, Facebook, I have no problem with them doing this before work, after work or during lunch. I did load my work hours into the system, but tech support said right now it an "always" block. I don't want to have to come in and turn the blocks on and off manually. Other than that, this is the best program I have found. --- ### Great solution, more data would be better - Overall rating: 4/5 - Reviewer: Ryan K. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros It is a simple tool that works really well and gives me basic information I need. #### Cons I would like more specific data, it feels like for the price it needs more. #### Vendor response Hi Ryan! Thanks for taking the time to share your feedback! I'm curious what else you'd like to see and if you'd be interested in giving more specific feedback? I'd love to help you get more value from ActivTrak — and it might just be pointing you in the direction of the right resources! Thanks again! ~Megan Replied October 2024 --- ### Excellent monitoring and tracking tool for remote teams - Overall rating: 5/5 - Reviewer: Dana D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience is very positive. I can counsel team members by providing real time data to coach for improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to track so many things, websites, utilization, productivity decline, high passive time. I am able to see whether the team is actively using tools provided for workflow. I can also verify if team members are using unauthorized websites such as social media sites. #### Cons Nothing come to mind at this time. I am getting everything I need. #### Vendor response Hello Dana, Thanks so much for sharing your ActivTrak experience. I love hearing that you're using the insights to coach people. Have a great week! ~Megan Replied September 2024 --- ### Features are impeccably accurate and in line with the advertised elements - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The ability to monitor employees’ and their workstations through a single interface is an upgrade in my work area. Time tracking and productivity analysis have helped me greatly in my work and are currently my favorite features out of all the great features of Activtrak. I have tried other software with similar promoted features but it slows the system down, with ActivTrak, the system works well and there seems to be no lag period. It is great. #### Cons A live feed of the employees’ screen is not available. It would be a great addition if features include live feed because as of now, screenshots are just available. --- ### Thanks ActiveTrack - Overall rating: 4/5 - Reviewer: Paul B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! I need to go to active track academy and learn how to use the software better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Great Metrics with enough detail to clearly see an employees day, how they are working, how much time they are spending on each tasks, etc. #### Cons Don't have anything I an see as a con at this point. #### Vendor response Hi Paul, Thanks for sharing your feedback — and happy to see the software is helping! Please let me know if you have any questions or feedback on the Academy as you dive in! ~Megan Replied October 2024 --- ### We love using ActivTrak! - Overall rating: 5/5 - Reviewer: Stephanie D. - Verified reviewer: Yes - Industry: Insurance - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The dashboards and easy to read summaries of time categories. #### Cons It sometimes has glitches where I am unable to view my teams time on a given day. #### Vendor response Hi Stephanie - Thanks so much for sharing your experience. If you'd like to give more specific feedback about the glitches, we'd love to hear about it so we can see if we can address it. Thanks again! Megan Replied September 2024 --- ### Very Good Monitoring - Overall rating: 5/5 - Reviewer: Michael D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This is the kind of software that sensitive companies need to protect themselves, their data and their employees. The very nature of this software is stealth. Users will never know that they're being watched (that is if that's the way you want it set up). The reporting is excellent and very in-depth and detailed. #### Cons Hard to uninstall. Because it doesn't work like conventional software, the removal (at least the first time) is kind of a chore. --- ### Free team activity tracking with highly detailed reporting. - Overall rating: 4/5 - Reviewer: Debjit B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am using for all of my 3 team members and now I can see how many time they have wasted on social media. It is a great tool to check on your team member on their efficiency. Free team activity tracking with highly detailed reporting.Free team activity tracking with highly detailed reporting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The dashboard is very well organised and shows exactly what needed. All the charts and statistics are very well organised and you can see where time is wasting. Activtrak helps me to check the efficiency of my team. I was having difficulty to finish my projects and need to check my team's performance. It is easy to set up and give accurate result most of the time. The screenshot is somehow controversial as it takes some of my teams working code and upload to the server. I am not a big fan of screenshot taking as it is very vulnerable to my coding and content, But sometimes it is useful to have as proof. It is a good way to see team members are working or playing games or using social media. The reporting option is vast and has most of the important things. I love how simple the setup is, no server set up. Just install and I can now see the stats and control from a web browser. No technician needed. #### Cons For and PC it suddenly takes lots of memory and starts sending lots of packet to my default ethernet unused ports. I have to uninstall it or use wifi for internet connection. I am still waiting for my IT support staff to show up and solve this problem. --- ### Great way to monitor employee/team computer activity - Overall rating: 5/5 - Reviewer: Jean B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros This tool allows me to track my trainees' computer activity during training #### Cons I have nothing negative to say about this tool #### Vendor response Hi Jean - Thanks for taking the time to write a review. I always love to see how customers use ActivTrak in different ways - verifying attention to training is a great one! Thanks again for sharing! ~Megan Replied November 2023 --- ### Intuitive and Easy to use, Among the best - Overall rating: 5/5 - Reviewer: Naveen Kumar B. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I travel a lot due to my work profile, Activtrak makes my employees monitoring easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros almost impossible to detect user friendly dashboard optimum space to store screenshots free to use for 3 devices simple installation process #### Cons could have been more economical for paid versions. to check out pricing you have to create an account. ## More reviews [Next reviews](https://www.softwareadvice.com/bi/activtrak-profile/reviews/?page=2) --- ActivTrak Reviews, Pros and Cons - 2026 Software Advice