Great service and value for the investment.

With all the time we’ve saved in transferring data from one platform to the other, our productivity has skyrocketed.

It sometimes required additional time to set up, but worth it in the end.

Good experience. The software does what it's supposed to do, and even more importantly there communication and customer service is on point.

Ability to integrate multiple platforms via API or FTP integrations. They are able to use big platforms like Amazon and Shopify and integrate with 3PL and Order Management Platforms that may require customization to operate accurately.

The team is great at APIWORX. They communicate very well and are quick to implement, and trouble shoot any issues. The only downside is most of the developer are offshore from North America, so sometimes you have to wait for updates overnight. That said they often work around your schedule as needed.

When working the solution does exactly what it says and is good value for money

Communication during integration was very poor. Lots of issues with anything that isn't a very basic integration, lots of surprising issues found during testing including simple rules around tax and payment types.

It has been good, [SENSITIVE CONTENT] at API has been very helpful with our implementation of Brightconnect and some custom logic that we commissioned them to complete. The implementation has taken quite a while but has ended up being exactly what we wanted.

The ability to have custom API and logic to help us with whatever we needed.

Sometimes products get stuck without a reason and asks us to "contact developer". This doesn't happen very often though.

APIWorx has been great. They are easy to game plan a project and then help throughout the initial rollout. I think the customer experience has been the best part of this relationship. Any obstacles we face or changes we need to make for our existing connections are always handled in a timely manner. Always a pleasure working with [sensitive content hidden].

Typically, I have been pretty happy with our relationship with APIWorx. Of course we have run into issues with our connectors failing or crashing during our initial rollouts, but that comes with the territory. APIWorx has been great at working to resolve those issues no matter how long after the rollout we experience them.