Great service and value for the investment.

With all the time we’ve saved in transferring data from one platform to the other, our productivity has skyrocketed.

It sometimes required additional time to set up, but worth it in the end.

Good experience. The software does what it's supposed to do, and even more importantly there communication and customer service is on point.

Ability to integrate multiple platforms via API or FTP integrations. They are able to use big platforms like Amazon and Shopify and integrate with 3PL and Order Management Platforms that may require customization to operate accurately.

The team is great at APIWORX. They communicate very well and are quick to implement, and trouble shoot any issues. The only downside is most of the developer are offshore from North America, so sometimes you have to wait for updates overnight. That said they often work around your schedule as needed.

When working the solution does exactly what it says and is good value for money

Communication during integration was very poor. Lots of issues with anything that isn't a very basic integration, lots of surprising issues found during testing including simple rules around tax and payment types.

It has been good, [SENSITIVE CONTENT] at API has been very helpful with our implementation of Brightconnect and some custom logic that we commissioned them to complete. The implementation has taken quite a while but has ended up being exactly what we wanted.

The ability to have custom API and logic to help us with whatever we needed.

Sometimes products get stuck without a reason and asks us to "contact developer". This doesn't happen very often though.

APIWorx has been great. They are easy to game plan a project and then help throughout the initial rollout. I think the customer experience has been the best part of this relationship. Any obstacles we face or changes we need to make for our existing connections are always handled in a timely manner. Always a pleasure working with [sensitive content hidden].

Typically, I have been pretty happy with our relationship with APIWorx. Of course we have run into issues with our connectors failing or crashing during our initial rollouts, but that comes with the territory. APIWorx has been great at working to resolve those issues no matter how long after the rollout we experience them.

As a full-service EDI provider, the partnership with APIWORX solves our customers needs when connecting and automating across the retail supply chain. This includes being able to be compliant with EDI requirements, but also automating those requirements directly into (and out of) our customers systems they use to manage their business.

The APIWORX team has been a key partner in SPS' success in strategic markets. With their deep integration capabilities and experienced team, APIWORX is critical in our success in solving critical business problems for our customers.

As we have supported joint customers across multiple markets, we have not experienced any issues as we continue to grow our portfolio of customers and markets.

I highly recommend Apiworx to any businesses looking for a reliable and user-friendly integration platforms to streamline their workflows. Apiworx has helped me save time and resources.

One of the standout features of Apiworx is their excellent customer service. Their team is always available to answer any questions I have and is quick to resolve any issues I encounter. I truly feel that Apiworx values their customers and is committed to providing a top-notch user experience.

I have not encountered any issues so far.

Great communication with the APIWORX team, which is crucial for a business partnership. Fast response time, and easy to work with the team.

None so far! The team has been very helpful.

Great product that solved many of our integration needs. We will consider them for other connectors soon.

The set it and forget it approach. The team walks you through the setup and allows you to get back to what you do best - your business.

Some of the technical terms were a little hard to understand at first. But once I asked about them, our representative was able to help me understand what was being done.

My experience with APIWorx over the past 4 years has been positive. They truly help us meet our customers needs.

APIWorx helps us (Brightpearl) deliver a more complete solution for our customers. They're quick with response times and deliver quality integrations at a cost effective price.

In the capacity I work with APIWorx, I do not have any negative feedback to mention.

Charlie and his team are responsive to requests for information, and they carefully research client needs and respond with results-oriented solutions.

I did not encounter any issues when working with APIWorx.

Great experience working with the APIWORX team! Our team gained back time by not doing manual tasks.

Responsive in answering all of our questions. They were able to work on the customization we needed in the integration.

Slight delay in the project, but that was on our end requesting customization.

BrightConnect saves our customer success and accounting team a considerable amount of time on manual entry work. Amazon returns are all automated now by the APIWorx Brightconnect platform.

It took a month or two to congirgure our settings correctly to work for our business. This meant extra sets of eyes on things to ensure we weren't duplicating our work or letting anything slip between the cracks.

[SENSITIVE CONTENT] and team are awesome!

Ability to configure changes as we grow. The configuration features allow us to map fields quickly

Error reporting could have more details to help us problem solve, but we don't have many errors so not a huge deal

Amazing team! Very impressed with how they can take on any task with a fast solution.

Support is fantastic—they are a very knowledgeable team, able to take on any task with a fast solution.

software is pretty awesome- no complaints

Good customer service, were willing to customize logic for our needs. Good, easy to understand user interface.

Easy to understand and they were able to customize logic like discounts, coupons and various account mappings.

There were a few issues on mapping multiple products per kit, but we were able to use a feature as a workaround.

My experience has been great. I feel like I'm really well taken care of and that if I do have an issue that APIWORX will have my back and get things fixed. Love that aspect of it.

Working with the Team at APIWORX was great. The process was easy and the bottom line is that it solved my problems.

There is nothing I don't like about this software solution. The big differentiation here is the Team and what they're able to do for the price. Great value.

Quick to value

Easy to use and configure. Great value.

Nothing yet - so far so good. good support.