Jira vs Domo

Jira has 11187 reviews and a rating of 4.39 / 5 stars vs Domo which has 193 reviews and a rating of 4.23 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.39 / 5 (11187)
4.23 / 5 (193)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 25, 2022
January 24, 2022
Pros/Cons
  • Pros

  • Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.
  • It's like an extra powerful ship, abundant in functions and features, that would bring you anywhere you like. For complex projects, it's probably a hidden weapon that decides about the win.
  • Cons

  • Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.
  • We've had developers tell us that they hate JIRA because everything is just too confusing.
  • Pros

  • Customer service reps are very pleasant and helpful. The UI and all info on dashboard is great - all info is in real-time too.
  • I really like how you can graphically present high-level data and then give users the ability to drill down to get the underlying data based on multiple parameters.
  • Cons

  • Domo has cut the distance between themselves and Tableau, but they still have not surpasses them.
  • The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration.
Pricing Range
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FrontRunners

2022

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3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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