User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.
Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.
Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.
We've had developers tell us that they hate JIRA because everything is just too confusing.
Customer service reps are very pleasant and helpful. The UI and all info on dashboard is great - all info is in real-time too.
I really like how you can graphically present high-level data and then give users the ability to drill down to get the underlying data based on multiple parameters.
Domo has cut the distance between themselves and Tableau, but they still have not surpasses them.
The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration.
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Advisor Recommendations & User Awards
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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