Jira vs Matomo

Jira has 11169 reviews and a rating of 4.39 / 5 stars vs Matomo which has 36 reviews and a rating of 4.86 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.39 / 5 (11169)
4.86 / 5 (36)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 19, 2022
November 25, 2021
Pros/Cons
  • Pros

  • Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.
  • It's like an extra powerful ship, abundant in functions and features, that would bring you anywhere you like. For complex projects, it's probably a hidden weapon that decides about the win.
  • Cons

  • Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.
  • We've had developers tell us that they hate JIRA because everything is just too confusing.
  • Pros

  • Pretty much unlimited flexibility for what you want tracked. The interface is also easy to navigate.
  • Self hosted is always good. A good option if you dont want to use google analytics (especially in EU-Countries good for data-security).
  • Cons

  • What we are still missing is the simple linking option with Google Ads and other PPC ad providers.
  • After using Matomo for over 3 years, there simply is nothing to dislike about it. Any dislike that arises would be purely because of bad hosting or bad configuration.
Pricing Range
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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