Better Reports
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$19.90 per month
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Most Helpful Reviews for Better Reports
1 - 5 of 95 Reviews
Aaron
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
critical function for our daily business
excellent - the most critical app we use with our website
PROSthe ease of use and ability to display, aggregate and deploy data for our day to day use is incredible. it accesses all data captured from our website and is able to to provide preformatted reports or custom reports. it allows for scheduled reporting via email or syncing to google sheets - we have our main production workflow based off of a core report and cascading reports that is displayed real time.
CONSlearning curve for custom reports can be a little steep at first, but this is supplemented by amazing and responsive customer support
Rob
Financial Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
A rapid solution to our need for easily managed scale reporting across our Stripe Connect portfolio
We're gaining visibility of multi-merchant data, at scale, that would be impossible to share in Stripe (we even tried Stripe's own Sigma reporting tool). This is near real time (hourly in our case), we have so much freedom in how we use the data, and the experience has been made perfect by the high level of support from the folks at BetterReports.
PROSWe assessed multiple products but BetterReports were the only provider to really understand our use case, work with us to solve it, and provide a tool with an exceptionally flexible report building interface (some of the underlying or optional query power is fantastic) and offering a unique workflow to push data out into our Google Sheets environment where we run imports and lookups to power live summaries and graphs. Alongside this the best thing about the software is the support which is fast, experienced, and helpful.
CONSI can't say there is much I don't like because the solutions we have figured out more than outweigh the limitations - I expected the standard of the administration portal and the lack of variety on user types to be a disappointment but in the end understanding we use the tool to push data elsewhere to be used by folks (off the back of a ridiculous amount of large-scale data consolidation from Stripe)
Reason for choosing Better Reports
It took time to query our use case with all the vendors but in the end Plecto, Putler, and Baremetrics simply don't support Stripe Connect accounts (where you're dealing with multiple merchants' data, not just one). Additionally Baremetrics only thinks about subscriptions yield. Flatly was a viable contender as they offered to solve the use case, but since they are exclusively about data transportation, whereas BetterReports gives us a tool to build and view the reports first before pushing to GoogleSheets, it is a reliable single tool. Plus BetterReports support and engagement of their team was hugely reassuring.
Reasons for switching to Better Reports
Stripe's native reporting or their Sigma product provide only very basic solutions to reporting across a Stripe Connect merchant portfolio, and certainly without the necessary clarity and control for users who only need dashboards and reporting. BetterReports has helped us curate powerful standalone views which better still our teams can incorporate into other reports and analysis directly in G-Suite.
robert
Retail, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed August 2021
Review
Search feature to find fields for quick report builds.
CONSAppearance and filtering options are a little clunky.
Wayne
Cosmetics, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Better Reports - my strategic competitive advantage
Since starting to use Better Reports I have used it as a critical part of my business information, strategy development and decision making process
PROSI like two things. The quick and amazing service from the team, and the data and information they make available in the reports
CONSI can't think of what I don't like. Everything works well and is useful
Heidi
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
I would highly recommend Better Reports
We switched POS systems and our new system did not have the reporting we needed. Better Reports was my first choice and i am so thankful we went with them.
PROSI love that they have so many reports as well as customizable reports. Any time i have needed help setting up a report they have been so helpful and so fast responding
CONSWe have no cons about Better Reports they have always met and exceeded our expectations
Reason for choosing Better Reports
Better Reports was my first choice
Reasons for switching to Better Reports
Lightspeed stopped supporting the version we were on and we found a better option with Shopify
