Better Reports

Better Reports

4.90

(42)

About Better Reports

Better Reports is a web-based SaaS tool that provides powerful analytics for popular apps. Businesses can get instant access to multiple built-in reports by simply connecting their apps (Shopify, Stripe, QuickBooks Online, etc.). Teams can use the drag-and-drop report builder to build custom reports such as charts and pivot tables. One-click export to PDF or Excel, or schedule automatic delivery to your inbox....

Better Reports Pricing

Starting price: 

$19.90 per month

Free trial: 

Available

Free version: 

Not Available

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Better Reports User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 40 reviews

Chris

Verified reviewer

Company size: 51-200 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

The ONLY reporting app you need for Shopify

Pros

There is a small learning curve but once you are familiar with the layout, building reports are a breeze. I love the extensive filtering options... MUCH better than Shopify Analytics reporting. I love the ability to search the fields in Shopify. As far as I'm aware, every piece of data in Shopify is available in this reporting tool. You can really answer any question you may have about your Shopify data. The scheduling feature is also wonderful. I can't say enough about this app. You definitely want to give it a try. You won't regret it. On top of the great app, the support team is also very responsive and helpful.

Cons

At times, my queries timeout due to the volume of data I'm reporting on. That's my only complaint.

Braylee

Company size: 11-50 employees

Industry: Apparel & Fashion

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

Better Reports has made sales so much easier!

Being on the sales team we use these reports daily to look at numbers for different sales channels. We have also started using it to forecast inventory replenishment. Customer service is so quick, friendly, and helpful!

Pros

Being on the sales team we use these reports daily to look at numbers for different sales channels. We have also started using it to forecast inventory replenishment.

Cons

I wish I was able to edit the reports myself with custom filters.

Reasons for switching to Better Reports

SalesRep wasn't able to pull the numbers we needed

Lauren

Company size: 51-200 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

Amazing Customer Support

Pros

Working with the Better Reports customer support team has been incredible. They usually respond within a couple of hours with a detailed response. [SENSITIVE CONTENT] has been an amazing support and has made pulling reporting a breeze!

Cons

I don't have anything at the moment to submit.

Spenser

Company size: 51-200 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

Groove Life CX

Pros

Really like the tag reports and sale reports. Both drive extensive changes within our department.

Cons

The lack of flexibility. Very difficult to use as a new user. Could be more seamless.

Rob

Company size: 51-200 employees

Industry: Financial Services

Time used: Less than 6 months

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2022

A rapid solution to our need for easily managed scale reporting across our Stripe Connect portfolio

We're gaining visibility of multi-merchant data, at scale, that would be impossible to share in Stripe (we even tried Stripe's own Sigma reporting tool). This is near real time (hourly in our case), we have so much freedom in how we use the data, and the experience has been made perfect by the high level of support from the folks at BetterReports.

Pros

We assessed multiple products but BetterReports were the only provider to really understand our use case, work with us to solve it, and provide a tool with an exceptionally flexible report building interface (some of the underlying or optional query power is fantastic) and offering a unique workflow to push data out into our Google Sheets environment where we run imports and lookups to power live summaries and graphs. Alongside this the best thing about the software is the support which is fast, experienced, and helpful.

Cons

I can't say there is much I don't like because the solutions we have figured out more than outweigh the limitations - I expected the standard of the administration portal and the lack of variety on user types to be a disappointment but in the end understanding we use the tool to push data elsewhere to be used by folks (off the back of a ridiculous amount of large-scale data consolidation from Stripe)

Reasons for choosing Better Reports

It took time to query our use case with all the vendors but in the end Plecto, Putler, and Baremetrics simply don't support Stripe Connect accounts (where you're dealing with multiple merchants' data, not just one). Additionally Baremetrics only thinks about subscriptions yield. Flatly was a viable contender as they offered to solve the use case, but since they are exclusively about data transportation, whereas BetterReports gives us a tool to build and view the reports first before pushing to GoogleSheets, it is a reliable single tool. Plus BetterReports support and engagement of their team was hugely reassuring.

Reasons for switching to Better Reports

Stripe's native reporting or their Sigma product provide only very basic solutions to reporting across a Stripe Connect merchant portfolio, and certainly without the necessary clarity and control for users who only need dashboards and reporting. BetterReports has helped us curate powerful standalone views which better still our teams can incorporate into other reports and analysis directly in G-Suite.

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