Zendesk Explore
About Zendesk Explore
Zendesk Explore Pricing
Base Plan ($490/mo): Get all the features of BIME and 45+ connectors, like Google Analytics, Salesforce, Zendesk, MailChimp, and more. Big Data Plan ($690/mo): Get all the features in the Base Plan plus access to our SQL DB connectors, like Amazon Redshift, Google BigQuery, MongoDB, and more. Two user licenses come with above platform fee. Each additional user is $90/mo, and each additional viewer is $9/mo.
Starting price:
$49.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Zendesk Explore
1 - 5 of 20 Reviews
Harrison
Verified reviewer
Marketing and Advertising, 51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
Reviewed May 2016
A real disruptor in the BI dashboard space
I have used Bime for the last few months at my agency. We use it for client reporting, internal reporting, real-time monitoring and insights, and a whole wealth of other stuff. I've used Tableau extensively before, and I have to say that Bime is superior in just about every way. I foresee Bime being a real disruptor in the BI space. The tool is very flexible and capable. Building data connections only takes a few seconds, and there are more options for visualizations, refinements and calculated metrics that I rarely ever come across limitations. The simplicity of Bime's UX has also made it very easy for me to teach non-technical people across other teams how to not only use dashboards, but create their own. Any time I have a question, I get a response within an hour from their customer service team. Overall, I have been extremely satisfied with my decision to use Bime.
PROS-Very easy to use and teach non-technical people. -Extremely flexible and capable platform -Excellent customer service -Very scalable pricing plans
CONS-Documentation hasn't caught up to improvements/features with the tool
Adrian Br
Used free trial
OVERALL RATING:
5
Reviewed January 2014
Fast and easy, very agile
Working in an Agile startup scene(Berlin), I find I always come back to BIME, regardless of the company I end up working for. This tool is incredibly easy to set up, taking you from datasource to good web-published dashboards in MINUTES. Data source changes? No problem, just switch out the connection, only takes a minute. Need an extra dashboard to show a client, with different applied filters? MINUTES!! It's a huge time saver, low maintenance tool. I strongly recommend for any BI analyst that needs to publish their data. Not only that, but after the connections are created(which is just a matter of clicking a few buttons and typing in an IP for databases, or just browsing your computer/google drive for a file), any non-tech user can pivot millions of rows of data in countless ways - Give power to your managers, and save yourself the time to create their reports - They can do it themselves just as fast as you, whenever they want. No more late night/weekend calls, since now they can pull their own reports in minutes. Schedule email reports, manage access to the data, create fast and easy dashboards, with next to no maintenance! It's definitely not as flexible as coding your own charts and your own webpage to show them on, but unless you enjoy writing and maintaining hundreds of lines of sql/javascript/css/html, save yourself the trouble and get this amazing tool - it is literally maintenace free!
PROSVery quick to work with, highly intuitive. Easy for non-tech Password-protection, easy user mgmt Minutes from data source connection to published dashboards. Cloud hosted No maintenance on the code you would otherwise have to write.
Evelyn
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
FUNCTIONALITY
2
Reviewed January 2018
Basic functionality and nothing more
Not worth the time investment - use your time wisely and implement a better BI tool.
PROSIt gets the job done, I guess. Visualizations come out pretty nicely, although it takes a LOT more work than it should to set it up.
CONSThe way it connects to the database and pulls data from databases makes the backend very messy. The tool is not very flexible and cannot do any sort of advanced graphing. It's basic, and good for making dashboards that NO ONE touches, but not very good as a BI tool in my opinion.
Karim
Accounting, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Great platform
great and easy navigation on the platform with many options to choose from.
CONSSometimes it is slow but it can be due to computer ram
Heriberto
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2017
BIME is a BI producto with the right focus on how easy BI should be.
Solved my dashboard needs... published information to several types of users and they can interact with their information very easily.
PROSVery nice visualizations (charts), very intuitive, elegant simple approach to BI. You can build dashboards very easily and fast,,, and have them published in a few minutes...
CONSThere are a few features that need to mature a little bit. There are other products that offer lower pricing than BIME.