Infor Birst vs Domo

Infor Birst has 49 reviews and a rating of 4.08 / 5 stars vs Domo which has 189 reviews and a rating of 4.23 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.08 / 5 (49)
4.23 / 5 (189)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 21, 2021
November 30, 2021
Pros/Cons
  • Pros

  • The actual reporting and dashboard tools are very easy to use and users can be quickly trained on how to create reports.
  • Have many features to improve the time to make the works functional. Very good performance in the gathering of data, security and possibility of learning.
  • Cons

  • So if you have a small team that is spread thing or have limited knowledge the TAM program eliminates this issue but it does add to the cost.
  • Lagging time when processing Medium to large Data Sets. Very expensive compared to other BI Solutions.
  • Pros

  • Customer service reps are very pleasant and helpful. The UI and all info on dashboard is great - all info is in real-time too.
  • I really like how you can graphically present high-level data and then give users the ability to drill down to get the underlying data based on multiple parameters.
  • Cons

  • Domo has cut the distance between themselves and Tableau, but they still have not surpasses them.
  • The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration.
Pricing Range
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FrontRunners

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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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